Hotel Las Torres Patagonia

The location just can’t be beat! It’s perfectly situated in the National Park on the foot trails of the famous base tower hike. You can get a head start pretty quickly as all other travellers have to commute to the starting point. The hotel itself is very quaint, rooms are a good size and you are surrounded by mountains, nature and horses all around. The stay comes all inclusive which is really nice, they pick you up, drop you off at the hotel and all meals and activities are included like the hiking they organize for you which is super important as there are some logistics with boats depending on the hike you want to do - and they take care of all of it for you. The guides, the drivers and hotel staff were all so lovely. As you most likely will be hiking most days while you’re there, they organize packed lunches for you which are extremely delicious and make life so much easier as well. The only thing I think the hotel can do better is have a larger spa or some sort of indoor pool / jacuzzi to rest in. Otherwise the only option is a paid sauna or a massage, both services neee to be pre booked as there is limited space (2 massage rooms and 1 sauna). Would be great to have a communal area to just rest and relax that was available to all guests to enjoy. Will be recommending this hotel again and again!

If you're trying to stay at a location for an all-inclusive experience, don't expect that you will get any of the tours that you want. I tried three times to communicate with them. They did not answer the phone. And also they did not. By the time I arrived, the tours that I wanted were taken. Of course, this is the most convenient place, so I guess people will overlook their lack of service. But you should be forewarned that you might not be getting what you paid for. Don't book all-inclusive. You will be disappointed. Book instead just the overnight stay and it should be fine if you want to do the Base de Las Torres hike.

With all of the places we have been and stayed, Hotel Las Torres is among the fantastic places we have gone. The ratings are based on the location, the many options for tours inside the park, and the profoundly helpful staff. My husband has declared this the most spectacular location we have been. ||The mountains are wildly sculpted by the wind and ice making them unique. We were here the end of November to early December and had lovely weather the first 3 days. The temperatures were in the 60's with relatively low winds and clear blue skies. The 4th day, the normal weather returned with winds gusting to50 miles per hour, so we stayed inside most of that day. ||We are in our 70s and had some concerns as to whether we would be able to deal with the activities, but there are options for everyone. We booked with the all inclusive program. The first day we took the "Full Paine & Grey Lake” tour which was an all day tour including a boat ride and a couple of short hikes. From those tours, we were able to see the Horns and the towers from all directions. We passed on the hikes which were beyond our capabilities at this age. Instead we took the nature walk and were delighted to photograph 7 different bird species. ||The actual hotel is basic, but clean. This is a place you come for the outdoor experience, not for a luxury hotel and the test thing is that the hotel is inside the park. The room we were in had two beds and one chair, but no tables. Floors are smoothed concrete. There are no surfaces around the sink to set toiletries on. We had adapters, but there were not quite sufficient electrical outlets. The restaurant is excellent. The staff couldn’t be better. The single beds were very comfortable. Shower is wonderful. ||While the hotel is pretty basic, I couldn’t recommend this place more highly. Torres del Paine should truly be on everyone’s bucket list!

This is a wonderful lodge located in the heart of Torres del Paine park. It has a great staff and facilities. We had an "all in" experience so food and drinks were included and very good. We also used them for activities, and they had great guides. The layout of the hotel is interesting as it is several buildings. That's nice because it doesn't feel like a large hotel but having to walk between buildings in the rain and wind was a bit of a challenge. But still a great play to stay.

Very good visit. We upgraded to a suite which was lovely but expensive. The decor throughout is really good and the staff very helpful. Best advise is to book direct and plan your visit carefully. We stayed 3 nights and did two days of treks (tours), were both in our 60’s so opted for the Grey glacier - full day superb and a half day easy trek to the waterfall. The guides are superb. Suggest the closest place to fly to is Puerto Natales. We came in by Puerto Arenas - very long drive but broken with a super lunch at a sheep station owned by the same entity. Overall plan well and you’ll love it. Also take a good look at their web site

Worst treatment I’ve ever faced since I started travelling!!! Me and my friend arrived to Las Torres Patagonia. We were tired and my friend felt bad. There were no rooms (this I can understand). Then, we decided to eat in restaurant, but it was prohibited. The reason - we’re not guests. I asked maybe I can buy coffee and water for take away, and got rejected because of I’m not a guest🫤 Moreover, it was pronounced in the rude form without any politeness. I don’t want imagine I was their guest and checkout before taxi arrive. They would throw me away because I’m not a guest anymore. Strictly NOT recommend. There are more distant hotels around but with the much better attitude towards people.

Great experience. Hotel staff offers a 5 star experience for amenities, food and drinks despite the extremely remote location. Andres, our guide was very knowledgeable and went out of his way ensuring a wonderful stay in the park. He guided our tour through the entire park, shared many important details about the paine ecosystem and guided us on many walks.

You cannot forgive the slow service at the bar. But beyond that, everything was excellent. Food was delicious and the restaurant service was fine, personable, attentive. Nice modern rooms, great views and excursions.