Hotel L'Auberge, Tea Room & Restaurant

Just a brief walk to a very popular beach, but in a quiet upscale neighborhood, this hotel was completely enjoyable from start to finish. The staff were all very friendly and helpful, the rooms (we added 2 days and moved rooms to allow that) were perfect, especially the view room in the tower! L’Auberge’s grounds are expansive, lush and had something new and inviting every time we walked through. Food was really lovely and my special diet needs were accommodated and helpful suggestions made. The pool was so warm! Very inviting. We are sad to be leaving!

I didn’t stay at the hotel but visited for their famous tea-time waffles. This spot has been notoriously difficult for us to get into—after several attempts over the years, we either faced extremely long waits or arrived too late. This time, we came right at opening and still waited about 40 minutes for a table. The hotel itself is stunning, and the staff is exceptionally friendly. As for the waffles, they were just okay—honestly, the ones we make at home are better. The real appeal is the experience. If you’re not particularly interested in trying the "famous waffles," I’d recommend skipping them altogether and instead enjoying a coffee while exploring the beautiful grounds. For those considering staying at the hotel, it seems like an incredible place to stay, and I’m sure it would be a lovely experience. Perhaps the restaurant’s lunch or dinner options are more impressive.

We had a great experience. The landscape is magnificent. The quiet and peaceful ambiance is what we needed it. Being to a walking distance to the beach make our stay even better. The breakfast service was excellent, Estefanie and two more women I couldn't get their names.

This little hotel/restaurant is cute enough with a pretty garden, the problem is the service at the front desk. There is a lady who works there named Ana who should not be running any front desk. Not a friendly nor efficient person to be doing that job. Upon arrival, I checked in at midnight (I was coming straight from a dinner) and they gave me a very small room, in the morning i called to switch to a bigger one (paying a difference) I didnt unpack at all nor shower (I explained to her) so i would switch rooms and unpack only one time. Mind you the hotel was almost empty. I had a long breakfast and went to the lobby to see if my room was ready, and she kept making me wait. First she said she would check with cleaning, then after 20 mins of me just sitting there (remember I had a paid room from the night before, this was not an early check in) she said oh, they are programming a control remote. This lady is unaware that i need my room to shower, etc. After I explained to her that i needed to use the shower/bathroom, that they could program the remote control (I dont even watch TV) she made me wait another ten mins, almost as she was enjoing it. Then i finally got my room. The last day, after beint here for 5 nights and inviting people for lunch and dinner to the hotel, I tell them I will have a late checkout like 7 pm (this was Monday, I belive the hotel was completely empty minus me and one or two rooms) this lady leaves orders to charge me a full room, in an empty hotel. Just bad business, bad judgement, bad intentions with someone that is a repeat customer for many years and brings so much business to the hotel. Will not be recommending it any more, nor staying there again.

The place is like a Time Machine that takes you to the 1950s and what it must’ve been like to visit Punta del Este at that time… a beautiful garden, lovely pool and rooms that are comfortable and elegant. Loved it. If there’s only one thing I could ask to improve is the wifi. The system is too complicated and not very user friendly.

Everything I had read about this hotel came true and even exceeded expectations. It truly feels like being at home. Everything within the property is beautiful, high-quality, cozy, pleasant, and perfect. The staff, for the most part, is very friendly and eager to ensure the experience is as enjoyable as possible. I truly appreciate all their attentiveness and congratulate them on such a wonderful hotel.

What a beautiful place. I enjoyed waffles with dulce de leche and a great cup of Earl Grey tea. The building and gardens are incredible. This is a must do if you're in Punta del Este. I haven't been in 30+ years and it brought back so many memories of visits with family, so nice L'Auberge is still going strong.

The hotel is charming with beautiful gardens and antiques in the rooms. The staff was extremely helpful. And the food in all venues was excellent