Veronica C.
Yelp
(Victims of Theft)
Me and my boyfriend checked in at Le Cinq Codet in Paris on June 11th 2019. As soon as we stepped in the lobby, we were soon welcomed by the warm and friendly staff. The design was chic and unique, and we loved it. The room was nice and clean, and we spent our fist night comfortably. The whole positive experience led us to happily extend one more night.
However, on the second day, we became victims of theft. In the process of extending our stay, our belongings had to be transferred to a different room, and for some reason, it had to be done immediately. We gave our consent to the manager, who assured a thorough supervision of the transfer. Unfortunately, some valuable jewelry and cash were missing from our wallets.
The staff conducted an investigation among their cleaning staff, but it turned out to be inconclusive. Very disappointing and surprising for a five star hotel. I learned my lesson to lock valuables in the hotel safe in the future, even it's a high end hotel. We hope they take measures to better prevent and deal with theft in the future. I can share the full detail of the incident if anyone wants to know.