Michelle
Google
This is a late review. We stayed in this stunning hotel in December 2023 and enjoyed the added bonus of the Christmas market in town. The hotel itself is exceptional. The concept is so unique. Our room felt luxurious and spacious, but it was cold. Reception said that it takes a while for the heating to warm up, but the next day, the temperature was the same. The set menu was really delicious and well presented. The only letdown was the lack of serving staff. Hence, we had to keep asking for things. However, this could have been because of the pre Christmas dinner rush. The restaurant was really busy, which was nice to see. We had a lovely stay with the exception of checkout, where the receptionist basically accused me of not paying for my dog. When I told her that the payment for my dog should have been on my bill because my dog was in my booking, she said he wasn't, and I needed to pay separately. This was not an issue because I stood at reception with my dog, and obviously, everyone in the queue could see him. It was just quite embarrassing. All in all, I would recommend this hotel for a unique experience.