Milence123
Google
We visited this hotel twice, once in the spring and once in the summer. We were also in some other Maistra properties before.||A few things which are good about the hotel:||1. A phenomenal architecture and surroundings|2. Location, near the city but also near the forest, where you have peace|3. Options: You have an indoor and outdoor pool (with seawater), a beach, a rent-a-bike service, etc.|4. You have a garage option (although a bit pricey).|5. Most of the staff are excellent, primarily accommodating, and know how to receive feedback. The company has a good culture.||What is ok:||1. The rooms are ok for this type of hotel, but nothing special|2. The hotel features three restaurants and a café.|3. Cleanliness is ok and maintained well||What could be improved:||1. Breakfast is pretty basic, although they offered to make something we wanted from the menu|2. The other two restaurant situations are not much better. Main restaurants have only 10 dishes or so, and almost nothing specific to Istria. Very basic. On the floor, there is the Tekka hotel, which is a Japanese (!) 1 Michelin star restaurant in Rovinj, so if you don't like Japanese food, skip it.|3. They don't have any medications to offer, even for sunburn. We believe they should have a minimum.|4. The situation at the beach is not great at all. At 9.00, everyone had already put their towels on their sunbeds (summer Balkan Olympics). And if you do the same, and leave for some time, someone can remove them and use your sunbends. So even if you pay 500€ per night, you may stay out sunbathing and see what to do. We complained about that, but the hotel refuses to resolve this situation. They said the beach is public and anyone can come and do whatever they want.