Hotel Mayerling Madrid - WEB OFICIAL

Convenient, comfortable, and great hospitality. I had a wonderful stay at this hotel. The location is absolutely excellent—all the major sites I planned to visit were just a short walk away, which made getting around incredibly easy and stress-free.||The room was clean, cozy, and very comfortable—perfect for relaxing after a busy day. The staff were friendly, welcoming, and always ready to help with anything I needed.||A highlight of the stay was the continental breakfast. It was fresh, well-stocked, and had a great variety to choose from.||Overall, this hotel delivered on all fronts: convenience, comfort, and great service.

Stayed at the Mayerling Hotel from 22nd to 27th December for Christmas with my son. Hotel situated very near to visiting Prado Museum and other sights and plenty of places to eat.|Staff at Reception very helpful especially Iwska/Fwska or Fluska!! not too sure of the name and her English excellent.|Had a nice quiet room at the back of the hotel as I have problems sleeping. Room clean and bed very good. Madrid a lovely city.||Patricia Hewland

Location was great, staff were very helpful, let us check in at 12pm and check out at 12pm. The room was nice and clean, with two complimentary mineral water bottles, shampoo and body wash, shower cap, and an nair dryer. Bed and pillows were comfortable.We stayed at 4th floor and the lift was very convenient. They also booked us a taxi to Airport (33 euros fixed rate).

Positive: 1. Extremely good location. Minutes walk away from city center. Good bus and metro connection. 2. Internet speed was good. 3. There is coffee, tea and water all the time at the lobby, which is great 4. After checking out, we left our luggage at the lobby for a couple of hours 5. The staff was friendly and helpful. Negative: 1. The setting of the WC, washbasin and bathroom is extremely uncomfortable all separated. With no sound barrier. The washbasin is within the room. The WC is smaller than airplane closets. Very inconvenient. The bathroom has a glass window looking at the room. Although they have installed a curtain, it is transparent. 2. The room is worn out. The whole hotel is worn out. 3. The doors of the bathroom and WC would not close properly. 4. Not enough electricity outlets. 5. The breakfast was not of good quality. But maybe it is worth it for just 8 Euros

Such a great location and the staff were all amazing, they really made our stay special. The room itself was fairly basic but very comfortable and clean. The bed was also very comfortable. |The breakfast,|Although not a huge selection, was adequate, tasty and you could help yourself to as much as you liked as it was constantly topped up.|We would definitely stay here again and we want to personally thank all the staff for making us feel so welcome xxx

decent budget hotel at the heart of Madrid. Very good breakfast for its price

Untrusted hotel. We made a reservation via online booking app. Even though there was certainly no pre-payment, and whole payment was supposed to be done by face to face, they tried to use our credit card and then cancelled the reservation. Such a shame…

The rooms are decent size. The beds are extremely soft and uncomfortable. When we arrived in our room it had an awful smell. Don't think they finished cleaning the room as there were shavings in the sink as well as a used towel to clean?? Room was very stuffy and we couldn't get the AC to work. We did open the windows but they only open slightly. Not sure I would recommend this hotel sadly.