Hotel Metropol

Stayed at the Hotel Metropol for 7 nights mid-November 2025. It was my first time in CDMX and I had a good experience with the hotel. Both days of check-in and check-out, I had to store my suitcase at the hotel and this happened without hassle. My room was on the third floor, with my window facing Luis Moya street. So, it used to be noisy late into the night and I had trouble falling asleep couple of nights. The rooms do not have air conditioning, so I did really have to rely on extra layers of clothes and the additional blanket they left in my closet for the chilly nights. The shower and sink had readily available hot water which I am grateful for. The staff is all very nice and friendly, and were willing to work with my broken bits of Spanish. The bathroom also had a tap labeled Drinking water and I didn't have any health issues from using it. The food photos are from the buffet breakfasts I had at the La Goleta restaurant which is inside the hotel, and also a spaghetti alfredo dinner I had one night there. The food was always great! The location is pretty convenient for the Centro area, close to Zocalo, and the nearest metro stations are Juarez and Bellas Artes, both reachable within 5-minute walk. The gym needs its own key, so every time you want to use it, you need to go ask at the reception.

The second time i've stayed here and the fourth time my friend has. Great place as long as you're aware of and accept some of their little quirks. ||The cheaper the room, the less updated it is. ||No micro, no fridge, no coffee maker. ||Take your own hairdryer. Although they have one, it shuts off every minute or so to cool off. ||Be aware that every time you leave the hotel with your key, it deactivates. Two options, have them reactivate when you return or leave at the front desk. ||Don't bother with the coffee at the hotel. Run around the corner to 7-11 or the other cool cafeterias nearby. ||Beds and pillows are amply comfortable. ||Hotel staff are amazing and accommodating. Everything is squeaky clean! The location can't be beat. Just far enough away to be quiet and cozy yet so close to the good stuff. And the price is perfect. ||Highly recommend!!!

The hotel is clean and comfortable. The bed was comfortable and a nice large shower. There is no air conditioning, so it felt very warm in the room. There is a fan but air conditioning would have been good.|The hotel is in a good location to walk to the old town.

It's ok for a short visit. Breakfast is not included. The buffet at the restaurant is OK. It has a good service. Rooms are old. Mine was clean. They don't have air conditioning. Just an old fan that you can move around. It's noisy during night time. There's a 7eleven nearby and an Oxxo. Also small restaurants are near. I stayed there because I was going to the SRE building which is at walking distance from the hotel. For one night I paid 1450 mx pesos. Expensive, for what they offer.

Excellent location but that’s about it. The hotel has seen better days. Everything is extremely old in this hotel there is not even air conditioning. The rooms are dated, not very clean and we would have stayed somewhere else if we could as the city has been very busy due to the day of the dead. I would not recommend this hotel and the managing team should definitely do something and renovate this hotel asap.

Great location, nice staff, clean, quiet and safe, comfy beds, very economically priced, and they fulfilled our request and gave us one of the newly renovated rooms, which was wonderful! We also had a special tap with potable water in our room. The temperature in the room is a bit hot, but there is a good quality fan to make it comfortable (this also drowns out minor noises). Highly recommended!

They give only one key per room despite you book a room for a group of friends. If you don't have the key they will make you wait until your friend with the key arrives even when they saw you leaving, and your passport is inside the room... we wait in the lobby after midnight.

We traveled with the agency in april 2024. Check-in and check- out were guick. The staff was friendly. It was too hot in the rooms. The sir conditioners were not working propertly. It was cold only at the reception and the dining room. The location of the hotel is excellent.

me and my family stayed in there for vacations and the staff received us and took our stuff and gave us the key faster. the room was very clean, it was small room but comfortable, there was no views and they give you shampoo and soap, towels, and a blow dryer. i give them 4 stars because of the view, there were no windows.

So may things, i found gum stuck in a pillow, i found socks and a toy gun in the sofa, and there was shampoo from another hotel in the closet. There is also very very bad internet. But there is some good things.