The Milo

Walking distance to just about anything you want to do. Arrived late evening and were given a very small room in the back of the property. The next morning went to the front desk to ask to be moved and they were very accommodating. We were able to choose between 2 rooms and ended up staying in an unrenovated room as the views were far better. Valet staff especially Safe were very personable. All around great visit

This hotel is right across the street from the beach and walkable to the downtown area with lots of choices to eat and shop nearby! To sum it up, you're basically paying for the location. The rooms are okay, but for the price, it doesn't fully equate. I stayed in one of the refurbished rooms, parking lot view :(. It was mostly quiet though. The decor was cute but the room was very small with just one small chair and a tiny table. The bathroom was small as well with a very French-sized shower. The air conditioning/heater was really loud when on. The ceiling fan looked like it had not been dusted in a while, there was a spider hanging out just above the corner of the window on day 1 and a web or dust string hanging on the top hinge of the bathroom door. They need to clean these areas better. It wasn't like gross dirty but just seemed to lack attention around those areas. While you have to pay $32 or so dollars a night (on top of the room fee) to park your car there, I will say the valet guys were super friendly and went above and beyond, even outshining the front desk folks :).

Stayed in a newly renovated double queen room overlooking the garden. Very cute room and bathroom. The location is perfect. Check-in staff and valet were all super nice and helpful. I could not decide between here and a few other places and amvery happy to have chosen Hotel Milo. They also let us use the. Boogie boards, beach towels, beach chairs and umbrella prior to our check in time and we were able to check in early after our beach day.

Whilst the location is unbeatable the rest needs a serious update / upgrade. We’ve been charged close to USD 700 for one night in a shoe box sized hotel room with very little direct light and which had not been refreshed …. Ever. Nowhere to sit except on one of the bed. The bathroom is super small and the shower head and sinks data back to the 80s. Cleanliness is approximate. And lastly the staff is condescending (valet / butler) and non responsive (reception) … I’m still waiting for an answer on my late check-out despite reminding them and being on that occasion clearly showed that I was not to ask again. Avoid … 2 doors down (Harbour View) seems to have been refreshed, has the same location and from what I could see today upon checking quickly is half the price….

I don't often write reviews but I felt unsure of what to expect based on the reviews here and have to say that unfortunately the negative reviews ended up being right. While the staff is lovely and helpful, the rooms feel like a motel and we had expected more based on the website. Pros: - Location is ideal, close to the beach, parks, pier, walking/bike paths, and many good restaurants - Kind and helpful staff - The courtyards and outdoor areas are pretty nice Cons: - Rooms are small, dark and feel like a regular motel room - We found it pretty noisy with the street right outside + hearing a lot from upstairs neighbors - The toilet and shower both had issues, the water oscillated between cold and really hot which made it hard to shower - The bed isn't very comfortable + I agree that the sheets have a strong bleach-like odor - Furniture is quite dated and the website visuals are misleading In the end we cut our stay short and headed home. I probably wouldn't return or recommend this hotel unless you plan to mostly be out and about without too many expectations for where you stay. It might also be good for families, but not as a relaxing getaway.

I stayed at Hotel Milo and really appreciated the amazing location right by the beach. It’s also very convenient to walk to nearby restaurants and shops. The staff were genuinely friendly, and the valet parking service worked well. Also the garden of the hotel was really beautiful with some little fire places and lights. However, my experience wasn’t perfect: • There were very few power outlets in the room. • The toilet had no seat, which I found very unhygienic. • The shower had no curtain or enclosure, so every time I showered, the entire bathroom floor got wet. • I could hear everything from the room above and outside my door, which made it difficult to sleep. • The bed sheets smelled old, which made the room feel less fresh. Also, the wardrobe was located in the bathroom, which I found a bit unusual. With some updates in cleanliness and room design, this hotel could be much more comfortable.

The rooms are VERY small. The price is too high for the room you are getting. They are like a shoebox. The first night they gave us a room facing the alley, very noisy. We requested a room change, this time by the pool. The TV did not work nor the coffee maker. We used one of the pools and there were no towels. The area was very dirty and messy they don’t clean it throughout the day. I do not recommend this Hotel. It is overpriced!!!!!

We had an amazing time celebrating our anniversary at The Milo! The staff was super accommodating and even left us a surprise gift in the room for the occasion. The new renovation looks beautiful and modern, and we will definitely be returning for future special occasions.

I recently stayed at this hotel in Santa Barbara and had a pleasant experience overall. The staff and valet were very nice and friendly, adding a welcoming touch to our visit. The valet service, priced at $35 a night, was convenient. We stayed in a suite that featured a king-size bed and a separate room with bunk beds. While the suite was small, it was nicely appointed and clean. The property itself also looked clean and well-maintained. The room was really pretty, though I must note that the bathroom could use a revamp to match the rest of the suite's appeal. The hotel's location is fantastic, within walking distance to the beach and numerous restaurants, making it an ideal spot for a family getaway. The family-friendly atmosphere added to the overall positive experience. In summary, our stay was enjoyable, with friendly staff, clean accommodations, and a prime location. I would recommend this hotel for families looking for a convenient and pleasant stay in Santa Barbara.

Stayed in room 175 and loved the location right by the pool and jacuzzi. The air conditioning didn't work the first night, but it started working the second day we were there. Full disclosure- it's an older hotel with lots of charm. I would not recommend this spot if you're looking for pristine conditions or brand new amenities. Noah, Sean, and Lucas at Valet were all very helpful as well as Jason at the front desk. I didn't get everyone's names, but all staff we spoke with were very welcoming and kind. We love coming here and will definitely be back!

I was surprised at how large this hotel is because online it looks very much like a small boutique. Feels like they bought up other buildings and hotels along the beach, since many of their buildings look and feel very different. $30 parking per day is silly, but let me tell you those valet men WORK for it. We did not have a beach view but I did have a lovely view of these young men sprinting outside my window at all hours of the day to go get someone's car. I was not mad!! They were also very nice and gave a lot of good recommendations. The hotel location is perfect, right along the beach and walking distance to almost anything you'd want to do while spending a weekend in Santa Barbara. If not walking distance, the bikes they rent out are a great little bonus. I DID book a king size bed but they gave us a queen room. I thought the bed was a bit too hard but my bed partner likes a firm bed. On the flip side, he hated the shower but I did not mind it. We checked in on Thursday and it was very loud all night with trucks. Believe it is the night that they get in all their deliveries. Would have complained but it did not happen again the rest of the weekend and the front desk people were already not very about the king/queen bed situation.

Just checked into hotel Milo what a wonderful spot right on the water! Beautiful! Near all the restaurants and local attractions

A friend of mine got married in SB and had a block here so I spent a lot of time at the hotel for her lead up events. It's a very nice property right on the beach. My husband and I wanted to come back with our 6-month old son for a weekend but they wouldn't allow '3 people' to stay in a room. I explained that he was an infant but they said they unfortunately couldn't accommodate. What the actual F? Is that legal to deny a baby? This seems like discrimination to me.

I had been planning a nice little getaway with my mom and I wanted to treat her to a nice hotel. I came across hotel Milo and by the pictures and location it looked stunning. We arrived and pulled into valet. Valet was great, front desk was great, grounds were great however, once we got into our room we were mortified and shocked on how filthy and run down the entire room was as a whole. Old furniture that was damaged, scratched and looked as tho was bought from a garage sale. The shower leaked all night long and kept us awake from the constant dripping, the bathroom sink did not drain and left a pool of dirty water, the entry door on the inside looked like it had been YEARS since being painted or cleaned, so filthy dirty, the beds smelt old, and a very bright clock and wine fridge kept us awake once night hit. At one point I got up to cover fridge and clock to try and help get to sleep. The room also wreaked of cleaning supplies as if they were trying to cover up smells. I decided to open a window and even more grossed out by all the dirt and spider web buildup! We felt so uncomfortable we left at 7a. I'm so disappointed I left with a $596 bill for only one night stay. I felt I was lied to and deceived... I was at Hotel Milo but it felt like MOTEL 6. I DO NOT recommend staying here. We were in room #106.

We were a little nervous after reading some of the negative reviews, but we had a lovely experience at Hotel Milo. Our room was spacious, immaculate, and had lots of character. The staff was super friendly, allowed for early check-in and gave us a free upgrade. The view of the ocean was beautiful and the location can't be beat. We took advantage of the pool & cabanas, the firepit on the patio outside our room, and the robes & slippers. 10 out of 10 recommend. (One suggestion to hotel: add a floor lamp next to the sofa in room 221).

We stayed here for our elopement from Sunday-Thursday. The front staff was friendly and responsive, and the valet service was 10/10. We loved how walkable this hotel was to the pier, the marina, and to many restaurants on the main street. The rooms are fine, nothing really fancy, but for what we were doing they were perfect. I would recommend to anyone wanted to be close to the action and doesn't plan on utilizing the amenities on the grounds as they seemed pretty spread apart. Overall, great pricing and good experience.

Clean and spacious room right across the street from the ocean! Zazu checked us in and despite it being busy was able to change from a 2nd floor room to first floor room since my mom had a walking boot and it would be easier for her. She was so helpful And friendly and gave great restaurant recs! Sean our valet was great too. Nice, fast and friendly. I will definitely be back...relaxed vibe, fire pits and great plants/scenery!

Giving this place a solid 4 stars! We stayed on a Monday so the price was significantly lower than the weekend rates. Likely, I wouldn't pay more than $250 per night here. We checked in about 20 minutes before 4:00pm. The valet was very polite and friendly along with the front desk staff. Lobby was exceptionally clean and they had a nice selection of goodies, snacks, and wines for purchase. Our room was on the bottom floor which was convenient... except for actually finding the room. The directions that were given we're poorly executed as there was a much easier way to get to the room. Granted, it was pouring rain and everything seems more chaotic when you're hauling luggage looking for your room soaking wet. The landscaping was beautiful. Pool area seemed to be quite clean and quiet. Our room was clean and tidy. It's small but cozy! Bathroom lighting isn't amazing but it was fine for the night! Shower had perfect pressure and temperature got hot. Great options for the shampoo, conditioner, and body wash. The room itself seems a tad dated but still tastefully decorated. The hardwood floors are darling and add a warm touch to the room. We got back late from a concert and noticed the window in the bathroom looked... broken? We called just to report it and the front desk offered to move us rooms. We didn't move just because it was so late. It was quiet for the most part... however... we were woken up at 6:30am by carts rolling around and banging from what I'd assume was the staff. Normally, we're up at 6:00am but we were hoping to sleep in a little. Overall, I would stay here again for the price that was listed for a Monday. Again, I wouldn't stay here for more than $250 per night even on the weekend.

I did not enjoy this property. The grounds are pretty but the rooms are not. Why do all 1-2 star hotels smell the same? Maybe it's the cleaner they use... I was in room 204 which is a corner room right by the custodial closet, and a window that overlooks a parking lot. Also the walls are paper thin I could hear everything from upstairs, downstairs, and to the side of me.

We used to love coming here, and have stayed on more than 5 occasions. From the signs posted outside on the lobby windows, it appears the hotel is undergoing a change in management- so perhaps that explains the difference in everything we once loved in staying here. We can't decide whether or not to be embarrassed for, or infuriated by Hotel Milo for what has become of them. What was once an ok room made better by adorable grounds, a great pool, stellar check-in, great vibes on the property with cocktails by the fire pits, happy hours, and pups welcomed with treats and bowls of water, has become a checkin- in to a motel 8. We honestly can't believe this room costs almost $400 with taxes and fees. It's the size of a shoe box, it's danky with old furniture, bad mobile home cheap wood linoleum, tacky art and light fixtures, and odd furniture that is mismatched with no useful/up-to-date features. We have the "icks" staying here and will not be staying here again- especially not for this ridiculous price.

The location is perfect. Only valet parking available it seems and not cheap at that. The view starts at $400 a room. No onsite restaurant or bar. You can buy on demand items in the lobby. There's two pools but I've only seen one. Theres a restaurant called chads next door for breakfast and lunch. You can walk to the marina harbor and pier. There's an Italian restaurant walkable from the hotel. I like the unique artwork in my room. The bed was meh, kind of hard. You could walk to state street hub if you don't feel like driving 6 minutes and then look for parking. I'd come here again for a weekend away from Hollywood but for the right price. Sadly disappointed but happy to have a place to come back to at a discount price at the beach. I hope the next time I can enjoy the pool and walk around the property. Rainy day schedule for a gloomy stay

It was one of my favorite hotel but still fighting over charges of deposit from a year ago. I was charged 4 deposits and my hotel charges. Been disputing with Amex yet hotel only credited two deposits. Management was not helpful with these over charges.

Spent a night at Hotel Milo Santa Barbara and we definitely recommend! The staff are friendly and helpful especially the valets! They were running all over just to cater to the cars, free bikes for guest and pool supply distribution and they did it with a smile! The hotel vibe as a whole is coastal and comfortable. You'll be staying right along the beach so the view is perfect, especially for sunrise! You'll find the price reasonable for all the perks you get... depending on where you book through. Milo is Walking distance to everything. We walked about 12 minutes to State street which is where all the shops and food places are located, it's a 4 minute walk from the train station. It's a close walk to the boardwalk as well! The whole experience was just great! If I could give any critique it would be minor. The tv was out of signal for a little bit, but we experienced unreliable signal all through SB so I can't blame the hotel for that. Also our room had an electric fireplace which was an exciting surprise, but when we hit the switch and waited the posted 3 minutes it never turned on, thankfully the room had separate heating and air, but the ambiance would've been cute:). Please come experience this perfect piece of paradise for yourself!

If you like mediocrity for an expensive price choose this place. From the lack of elevators to the dumb-ass shower design that doesn't enclose the shower! Nothing like mopping up water after. Long day. I hate this place and I'm so happy to be leaving tomorrow.

We loved our stay at Hotel Milo! Great for a couple of small family with a dog. We got a deal on Hotel.com so we got quite a discount on the rate, which is usually quite steep. LOCATION: Perfection! Right across the street from the ocean, Santa Barbara Pier and just a couple blocks away from State Street and the main area for tons of bars and restaurants in Santa Barbara. There was even a breakfast/brunch restaurant called "Chad's" literally on the property of Hotel Milo. PET FRIENDLY: For a $35 nightly fee we were able to bring our pup. Grassy fenced in courtyard areas outside of each room made for a PERFECT place for our fur baby. The front desk even supplied a doggy care package with some treats and a tennis ball in it. Be sure to ask the front desk for their list of Dog-Friendly Restaurants nearby. This was one of the most dog friendly places I have ever stayed! ROOMS: Bungalow style rooms, spacious and had some cool features. Ceiling fan in all the rooms and battery operated candles in the fake fireplace. The candles were controlled by remote control so you could create that romantic setting if you wanted. Each room had a refrigerator, couch, and desk area. AMENITIES: Two very nice sized pools, exercise room was decent. Fire pits by the main area of the hotel were available as you overlooked the ocean at night...it was awesome! Those straw chairs were not the most comfortable to be honest, but everything else about it was a 10! The only other thing that could've made it even more fantastic is if they sold s'more kits at the front desk store. Front desk store had great selection of alcoholic drinks, sodas, and some snacks. Valet parking was $30/night and the valet drivers were super friendly. We had a great experience and highly recommend this place!! We hope we can come back if we can find a good deal in the future, it is a little bit out of our price range.

We stayed here mid-week in mid-January, when SB hotels were doing a deal of "buy 2 nights, get one free", so we definitely got a deal. It was peaceful and the grounds are beautiful! We reserved a standard king room but received a complimentary upgrade. Our room was right on the lawn/park and also had an ocean view. The hotel is older, so it's not the fanciest place ever, but for the price it was great! I have a remote job and was able to work from my room or on the patio (lots of outdoor tables). The WiFi was very reliable too. Overall, it was a really nice stay and we would stay here again.

We had a meeting here for our top managers on Friday. I worked with Jessica to set everything up and she was great throughout the entire process. We also had some guest rooms and those that stayed there had a good experience. Nice hotel right across from the beach and near State street and all the happenings. Definitely recommend if you are planning a small meeting or weekend getaway in Santa Barbara.

I was looking for a pet friendly hotel and found Hotel Milo. Initially the place looked nice and the photos were great, however they were misleading. The most important thing for me in a hotel stay is the bed, pillows and shower but they were terrible. Pillows were lumpy and the mattress was hard and made noise every time I moved through the night. My room was "an ocean view" and while I could see some water, my view was obstructed by the long lines at the restaurant directly in front of me and noisy chatter. When I called the front desk about checking out early, the receptionist was not very friendly or helpful. At no point did they offer to make things right and referred me to the third party booking site. Service recovery training would be great for staff. For the hotel, do better and get the front and bathroom door fixed. They don't open or close easily. On a positive note; the valet guys were friendly and offered recommendations on places to visit.

The staff were very friendly and the location is across the street from the beach. Valet people were wonderful. The room was clean but the inside was run down. The coffee maker and phone was not working. The front desk tried to call but the battery for the phone was dead. We also had a private patio but a worker just went through the bushes while l was naked, my wife would have pissed if she was seen.

Clean older hotel. Asked for water in lobby had just come from sons beach wedding. No bottles of water except to purchase. High price a night Even through Expedia. could have stayed where Wedding was for small amount more. Thought there would be some amenities but has nothing to charge that much!

Great location and we'll taken care of property- very aesthetic. Staff was all friendly as well, which we appreciated. Negatives were mostly in the room- the bathroom shower only had one shower door, the little clear railing to grab on to was loose when I tried to grab on to it. No blow dryer. There was only coffee and no tea. The bed easily rolled around when you would lean on it. Other than that it was ok. We also weren't told we were going to be charged $30 a day for parking our Own car. Again, great location. Beautiful look outside, warm pool and jacuzzi, but the inconveniences in our room make us not want to come back.

LOVED our stay there. Grounds and room were excellent. Room was very clean and charming. Front desk helpful and we loved the complimentary bikes. Would absolutely stay here again in Santa Barbara. Great location.

Look, had a fantastic time, very very friendly staff. Rooms were nice nothing super special for 600$ a night. Beach front was cool My only real issue is when I got into my room at 1:30am March/31 (room 114) had guests sleeping in my room. dudes money & laptop was on the table and my dog almost woke them up jumping on there bed. I talked to the very kind lady in the front and she just gave me another room 147 & apologized. Love the hotel but seems like they need to do firmware changes on there vacancies in the rooms. I find it alarming that people could walk in my room by mistake.

This hotel is so beautiful. The rooms need a little bit more renovation, with some updates it would be perfect literally. Michael and Amari were so sweet and helpful, way too good for their job. Valet team were handsome gentlemen that were super polite. Couldn't of asked for a better time in Santa Barbara.

If the review was based solely off the staff it would be a 5 star review. The room vs the price was an absolute let down. 2 nights for my wife and i with our daughter was $1300+ for a king ocean facing room. The room is beyond out of date, the floors are soft and part of the wood floor in our room was lifting. Bathroom/ shower was bad. Toilet ran all night the first night we called the front desk for it The second night. The shower has no water pressure and is gross. The drain in the shower smells like moldy water. The caulking around the shower is mostly clean except the bottom where it's nasty gross in color. The bed feels like you are laying on box springs and no mattress. Windows in the hotel and screens were dirty and appeared to have no been cleaned recently at all. The staff especially the guys at the valet desk /bell desk were great. Extremely friendly and helped out tremendously. The hotel is walking distance to plenty of restaurants and things to see. Based on other reviews being similar to ours it seems like this hotel is over due for a revamp.

This was the absolute worst hotel I have stayed at in years. Especially for the price. My husband and I visited Santa Barbara for our wedding anniversary and they "upgraded " our room to make it special. Are you kidding? I'd hate to see what the regular rooms are like. We walked in to a tiny tiny room. The flooring was sticky, old and worn out. The furniture has definitely seen better days and the curtains were tattered and torn. Then there's the bathroom... while it was recently upgraded there were a few oversites, including a second shower door! The water pressure was horrible and I was freezing because half the shower was open! Next the bed... we were up most of the night trying to get comfortable in this awful lumpy bed. Skip the "complementary" robes and slippers and get new mattresses and a second shower door! Also a plug for the tub would be nice. To say we were so disappointed would be an understatement. Save your money and go somewhere else. Solvang is nice and only 35 minutes away.

We stayed at your property last night in room 203. Just wanted to express how disappointed we were with the room. The bath tub was leaking the whole time and was quite loud, I had to put a towel on it to quiet it. The bathroom sink would not drain and stayed backed up. The cleanliness was sub par and unfortunate because we have a 16 month old toddler which is why we paid more for the family room. The property outside was beautiful and will say Max was exceptional. He was professional and kind. At the end of the day our overnight stay was very disappointing and was not worth the $400+.

Bad check in experience. Ended up going to a different hotel. Do not recommend. Terrible customer service.

Hotel Milo is an insult to hotels and people named Milo. Our experience was moderately better than camping. They moved us to the wing of the hotel for families with kids because they were having maintenance issues. Instead of having a room suited for two people, we got a place with bunk beds. It was pitched to us as a "special upgrade". We did not come with kids, so this was super fun. If being woken up by pounding, yelling, and screaming from the neighbors is your thing, this place is great! The walls are so thin they made rice-paper look like concrete. We could hear the sweet sound of the train horn, and the cars on the street. Every word the neighbors said, was so crystal clear, they could have been in the room. The shower head was broken, and a stream of water was squirting up into the ceiling, over the shower curtain, and onto the floor, giving the whole place a rainforest vibe. The bathroom had no fan. To get ventilation, you open the window to the parking lot - not like the parking lot way over there in the distance. It's an, open the window and ask the valet for toilet paper, kind of thing. We told the front desk of the adventurous nature of Hotel Milo, but instead of taking care of us, they asked us to document our problems via photos and email them, because Milo is tech-forward. We asked for a full refund. None was given. Management, was unavailable, which could explain why this place can't manage to give a s***. I told the front desk lady that I was writing this review, and she said, "that's understandable," like she knew.

Our first room smelled so heavily of paint and primer we had to move. The second room had spiders, lots of cob webs, poor lighting, low water pressure, and NO SMOKE DETECTOR. Crunchy sheets were an added bonus to this less than desirable stay. We were only there for one night so we made it work. For the price paid it's definitely not worth it.

More like Motel Obnoxious. Do not stay here if you want to relax or sleep. The cheap Motel 6ish pool attracts daydrinking large family types who have no respect for anyone and get louder and louder as the night goes on, with no help from front desk to curb the party scene. If I could give it less than zero stars I would.

Went for my bday weekend. Have stayed in Santa Barbara several times including hotels and motels neighboring this one, so I had high hopes. The grounds are beautiful but the rooms are pathetic. Old, run down furniture. Front door had a huge crack on the side, fridge door didn't open or close properly. Toilet and shower need to be replaced. Not all wall outlets worked. And our bed was firm, uncomfortable and on wheels-- not knowing this, I slipped and almost fell when I leaned on the side to change my daughter. Being 8+ months pregnant on top of that = not fun. It's just cheap and insane to me that they charge as much as they do for what you get. & don't get me started on the paper thin walls... yikes. You can get more for less at neighboring places. We won't be returning. My advice - look elsewhere.

Drove from LA for the day decided to stay over I found Hotel Milo so I booked a room for my fiancé and I Front desk girls are sweet and kind so was Valet guy Room was Ok I requested a room with outdoor patio seating Beach front Unfortunately I didn't get that room I got a room with view but no front patio seating I wanted to unwind and drink my wine outside in the patio I did drink my wine but inside my room ‍ We ended up taking a walk to State Street and had more drinks and a nice long walk Overall it was OK Just OK

Spent two nights in Santa Barbara this past week. We had an ocean view room according to the manager, the cost was 350.00 a night not including the 30.00 a night parking. The outside to this place looks promising but the room was not. Old, smelly room, fire place barely lit up and gives no heat. The floor squeaks as you walk, the decor does not match the hotel theme. The king size bed was rough on the back. The view was not great. The pool and fire pits outside were great but with the fire pits being open, people not staying at the hotel pulled up a seat to enjoy what we were paying for.

Such a great experience!! Amazing helpful staff, valet was so friendly and accommodating. Best price for the location. 5 minute walk to state street, and view of the beach from your window. Had bikes for free rental and open fire pits at night. Even left a bottle of wine and a card for my friends birthday. Definitely coming back here and recommending!!

Overall nice hotel. If I visited in their high season I would have paid double. Nice for one or 2 nights but for a longer stay I would have wanted to stay in a nicer hotel, bathroom is old and not very clean. Check in was smooth but was not very helpful on direction of where our room was located. Over all the nicest and most helpful was the valet boy. He advised they had lot of street parking for one night to save the. $30.

I was looking forward to my stay here. I booked with a third party company and was unsure of the pet rules because I was not on the actual Hotel Milo site. So I called Hotel Milo before I booked and asked what the pet policy was, specifically asking if there was a pet deposit or fee and was told that there was only a waiver that I would need to sign and no deposit or fee. When I arrived we checked in and the representative only asked for a refundable deposit of $50 for any incidental charges, she saw us with our dogs as we brought them in with us. She never mentioned a pet fee or deposit, only that the valet was $30 and the $50 could be used toward that at check out. So far all is fine. At checkout however, the Manager told me that there would be an additional fee of $35 for the pets. He stated that it was in their pet policy and that I should have looked at it. That is understandable- however I actually called and asked one of their representatives first and was told there was not a fee. If I had known this up front, and they had said yes, I would not have a problem with the fee- i might have called around to see if I could find another Hotel before deciding though. ( I will say that after staying there, it would not have been worth the fee). Yes I am annoyed at the Manager for not removing the fee as a courtesy (as a Manager, that is what I would have thought the right thing to do would be) but I also want anyone thinking of staying there to know about these fees. The rooms are clean but pretty stale looking, and the staff (except the Manager) seem pretty nice, but even if I hadn't gotten offended I would choose another Hotel in Santa Barbara next time. The pictures make it look much nicer than it is.

We came to Santa Barbara for a couple days and chose the hotel milo. The lobby itself is very nice and the shop up front had a good selection of items tastefully presented. The location is lovely and the views from the rooms windows are difficult to beat. We upgraded to the most expensive room on the property- $450/night and we're woefully underwhelmed. The room itself had the essentials, but lacked any real polish and just felt dingy. The staff was helpful and accommodating throughout our stay and the team at the valet stand were quick to help with bags, a car door, or just to chat about where you were coming from. The outside area was nice with several fire pits placed through out the property. My main issue with the outside was how close/open it was to the sidewalk. One day we noticed several people that appeared to be homeless laying in the grass near our room. Upon leaving and seeing our bill for two nights, we couldn't help but feel cheated by the owners of the property. Nearly $500/night after taxes and fees for what felt like a motel. If we come back to Santa Barbara we'll just spend a little more and go to the canary or hotel Californian.

Not worth the money. Walls are paper thin and you can hear everything going on next door. We were woken up at 3am by some people partying down at the pool. The room itself was bad. The small refrigerator was broken, the door wouldn't close. And the bathroom had mold growing in the shower. The floors were squeaky and I was almost grossed out. Go somewhere else. Don't waste your money.

First of all, whoever is in charge of Hotel Milo's social media needs to get a raise. This place looks so beautiful and fun online, which is what got us to the hotel. Instagram set my expectations WAY too high. But it's not really Hotel Milo's fault. What can you truly expect from a dog friendly hotel right across from the beach? It's not going to be spotlessly clean and well looked after. Honestly, if I paid $300 instead of $700 + extra fees; I probably wouldn't be too bothered by it. If you decide to stay here, please try to find a discount or a coupon code. You'll feel much better. You'll be able to look past the unkempt lawn and mounds of dirt around the campus or the faint dog smell in the room. The staff is super nice and helpful. Santa Barbara is a beautiful area, and at the end of the day, you're just paying for the amazing location. But just know that's it's a regular hotel. Nothing more, nothing less.

Our friends and I came to celebrate birthdays and an 18th anniversary! From Jeremy in Valet to Amari and Jody they made us feel so welcome and special. It was July 4th weekend and super busy but they took their time out to take care of us regardless! They took their time out to get our rooms ready before the check in and went above and beyond! We would highly recommend this hotel based on the amazing hospitality! Thank you Jody, Amari and Jeremy for being awesome at your jobs! We appreciate you! The Swauncy's, the Woods and the Mathew's!

My girlfriend and I decided on hote Milo because of it's beautiful view across the street of the ocean. The rooms are very dated and somewhat tired a renovation really needed here. The morning noise of the maintanence crew kind of ruined the feel of the romantic getaway of the experience. The valet crew was very nice and super friendly. For my money I say keep looking.

This is a lovely place to stay. I've stayed here with a big family group twice and it holds people well. But overall, especially as a returning customer, I am disappointed at their lack of grace, flexibility and customer service. I had a hotel credit of $455 that I got from a COVID cancelation during Christmas '21. Each time I've tried to redeem it, rooms have been $800+ (must have been high season, and we live out of town. Has been hard to coordinate). I finally found a room for $200 for this Sunday to bring my friend and her daughter and her friend the Mission! When I tried to redeem it, I discovered it had expired 3 weeks ago (weeks, not l months). The hotel, of course, has every right to say no- letter of the law. But in these years of constant cancelations, COVID plans changing etc, it would have been so kind to let us finally redeem it. They still would have pocketed $300 of the voucher. Pretty disappointing.

I booked the Deluxe Ocean View King room through Expedia and was price gouged (booking one week before the Memorial Day weekend for the same room is still $100 cheaper for some reason, but that is an Expedia issue). The valet staff quickly whisks you out of your vehicle but neglects to tell you that even spending $620 per night on a room doesn't provide you with complimentary valet parking. It's $30 for a teenager to park your car on the far opposite side of the property from where your room is. We also called 10 minutes prior to checking out to request they bring the car over to the rental office but they didn't. Our room had a rotting floor in front of the bathroom which left the hardwood floor springy/bouncy under your feet. Their is little beach view from the room (mostly of a construction site and marina), the road noise for Cabrillo St is excessive, and the homeless people kept us up for several hours playing a loud boombox down on the street. This hotel room was worth half the rate (at best). We would NOT recommend.

What a delightful Hotel. We are former residents of SB and were down visiting and we stayed in this gem of a hotel. location is perfect, walking distance to restaurants, beach, harbor and pier. The beach is just across the street. the rooms were very clean and the evening ambiance was wonderful with the fire pits. Our room fan would not turn off and Seth and Colin worked fast to fix it, kudos to both of them. The hotel is also dog friendly. As a former local of Santa Barbara, we highly recommend this beautiful boutique Hotel.

Checked in and got a great room upstairs by the pool with an awesome view. However we had a service dog with us and with it being our birthdays (and getting older ) we decided we needed a ground floor. They moved us into a ground floor room next to a patio and lawn area. Awesome. Then while sitting by the firepit having DoorDash, Dag a new employee offered to go to the liquor store for 0.0beer for my hubbie (sober almost 4yrs) since he couldn't enjoy any of the wine I bought in the lobby store. Made my hubbie's night! Thanks for all the extra attention!

It's a true three stars. It has a great location with some beautiful shared areas (the upstairs patio and the fire pits were wonderful). Flowers are everywhere, and the team was nice. However, the rooms are in need of some TLC. Nothing is awful, but there are multiple inconveniences where things don't work quite as they should (the shower was difficult to operate and missing a door panel, the toilet paper holder required two hands to use, and the walls are too thin to block out any noise). There also weren't elevators in our building, which was difficult for my 87 year old grandfather. For the price (our rate was $350 per night) and location, I'd probably still consider staying again, but I wouldn't wholeheartedly recommend it.

$350 per night and $30 Vallet. The shower was cold unless we turned the cold water on the faucet. The bed was the most uncomfortable bed we have ever been on, got very little sleep. It's loud from fog horns, not their fault. The spot is great, right next to the beach and dining, in the action, but the hotel is kinda shit, we were so excited to finally be on to our next hotel down the street. The valet makes no sense btw, they parked right outside our room. Valet exists for safety of vehicle and convenience so I don't have to go fetch my vehicle. So $30 a might for parking right next to everyone else and my vehicle needed no fetching. Add another layer when you consider my tesla parks and summons itself. Anyways, won't be staying here again even though the staff was very pleasant. Just a ghetto hotel.