CatharineTE
Google
We loved the location, the decor, the breakfast, the coffee and tea on tap 24 hours and the friendly staff. We were lucky to have a balcony and a great view. The room and bed were very small and the bed uncomfortable with a noisy metal bed frame. We were grateful for access to a downstairs shower before we left after skiing.||Upon setting the bill we were invited to add a tip of 5%, 10% or 15% to the credit card for the whole accommodation bill. Although it was explained that we didn't have to leave a tip if we weren't happy (we were), in that moment we were too surprised and embarrassed to refuse. Switzerland is a country famous for its non tipping or 'pour bois' culture although I am used to paying 10% to 15% for table service at a meal. But for the whole hotel accommodation bill? The result was that we left a 160chf housekeeping tip for a week's stay. At least it wasn't the suggested 465chf! I asked around. Is this normal? It turns out that it isn't, even in Verbier. We left feeling foolish.