Hotel Miramar Barcelona

We had a very good stay at Hotel Miramar Barcelona. It’s a beautiful five-star hotel with great facilities. Our room was comfortable, clean, and had a beautiful view, which we really enjoyed. The restaurant food was amazing, the spa was relaxing, and the swimming pool was a great place to spend time. Everything overall made our stay enjoyable. There were a couple of things that could be improved. The sauna and jacuzzi were closed during our stay, even though the hotel website showed them as available. When I asked the guy at reception, he just said they were closed and claimed it was mentioned online, but I checked again and there was no information about that. He didn’t want to explain anything further, so I chose not to continue the conversation. On the other hand, there was a girl working there who was very kind, polite, and professional. She spoke really good English and always made sure everything was okay. Her attitude made a big difference and made us feel welcome. Overall, we enjoyed our stay and liked the hotel, but with clearer communication and some improvement in the service from a few staff members, it could be an even better experience.

We had an amazing stay at Miramar Hotel! Everything was absolutely perfect from the spacious, spotless room to the beautiful pool where we spent hours relaxing. The view from our room was breathtaking definitely one of the highlights of our stay. The restaurant was excellent, offering delicious food and great service. A special shoutout to the super friendly receptionist (a lovely, cheerful girl who made us feel so welcome) and the entire staff, who were all incredibly kind and professional. It was a flawless experience from start to finish. We’re already looking forward to coming back!

We stayed for four nights and had an incredible time. The hotel is immaculate and the grounds are beautiful. It is hilly walking there but the views and quiet are worth it. It's close to town but just further enough away to be away from the hussle and bussle. The cable cart from the beach stops at the hotel. The staff couldn't be more helpful and Daniel went above and beyond. Also the public gardens next to the hotel are worth a visit. We hope to go back!

Stunning hotel. Brilliant rooms. Attentive service staff. The very finest food. And the most amazing location. It's Barcelona best hotel. But front of house staff are not allowed to honour promised discount when stay was extended - costing 310eur extra. Front of house staff were not given correct information about excessive noise of party in hotel gardens with DJ till midnight. Front of house not given time to answer ANY calls or emails in advance of stay such as simple bed arrangements. So it's a risk of what you book and what you will pay and what you will enjoy. Even booking the best hotel room guarantees nothing in terms of actual enjoyment given the noise and refusal to honour an agreed promotional discount confirmed by staff at the time of booking. The hotel needs a refresh in giving front of house autonomy and time to allow this team to deliver the high expectations clients deserve.

The hotel itself is really nice, same with the view.. but the service is the WORST we’ve experienced. When we arrived, the staff did not even help us bring our luggages in our room. We had to do it ourselves, while they were just looking at us. Just to mention, we’ve never had to do that before, in any previous hotels. When we got to our room and wanted to order room service, the phone did not even work ! When we mentioned that at the reception the same night, absolutely NOTHING was made to fix it. We had to go downstairs to order room service, and when they brought it to us, they just left it in front of the door. Again, WE had to bring the table inside the room. For a "5* Hotel", that is unacceptable. |Then the next morning, they were knocking really loudly at our door at 8:30 in thesy morning, saying that we ordered water.. how could we order water when our phone did not work ? |When it was time to checkout, we found out that the water that we “ordered” + food that we NEVER ORDERED got into our bill ? When we ate at the restaurant, which happened ONCE, we paid directly. We explained that maybe someone else put our room number to order their food, and they did not want to hear anything. |What else can I say except that is just inadmissible.|I DO NOT RECOMMEND THIS HOTEL AT ALL ! Keep your money and go somewhere else !

I recently stayed at Hotel Marimar Barcelona and unfortunately, my experience was marred by the behavior of the front desk staff, particularly the front reception guy. From the moment we approached him, he seemed uninterested and rather rude. When we inquired about our breakfast inclusion, he was dismissive and confrontational, insisting that we were wrong and that we must have missed the reservation details. His attitude was unprofessional, and instead of calmly clarifying the situation, he was abrupt and dismissive, which made us feel uncomfortable. Things only worsened when he requested both a cash security deposit and a credit card deposit simultaneously, claiming that it was the hotel's policy. His tone was rude and demanding, and he did not seem willing to explain or assist in a courteous manner. This added unnecessary stress after a long day of traveling and walking. Initially, he promised that he wouldn't use our credit card and that he would only scan it for security deposit purposes, with no charges unless necessary at check-out. However, just a few minutes later, we received a message from our bank indicating that €100 had been deducted from our credit card—despite his assurances that no charges would be made unless needed at check-out. This was very frustrating and disappointing, especially given the way he had assured us. From the very first moment we approached him, he interrupted us, stating he had an email to send before checking us in, which made us feel unwelcome and overlooked our exhaustion and need for assistance. In contrast, the two ladies at the front desk were much more apologetic and understanding. They acknowledged the misunderstanding and apologized at the end, even though it was not their mistake. Their attitude was much more respectful and empathetic, which was appreciated. Overall, this experience has left a negative impression of the hotel's customer service. While the hotel itself might have good amenities, staff training and attitude management need significant improvement to ensure guests feel valued and respected.

We had a wonderful stay at Hotel Miramar Barcelona. The hotel boasts fantastic amenities, including indoor and outdoor pools with stunning city views. The rooms are modern, comfortable, and spotless. What truly made our stay memorable was the exceptional staff. Stefanie, in particular, was incredibly friendly and helpful, going above and beyond to ensure we had a fantastic experience. Her recommendations and assistance really made a difference. Highly recommend this hotel for its great amenities and outstanding service!

Absolutely beautiful stay at this hotel everything was 10* from the minute we entered the premises. Beautiful smell as soon as you walk into the hotel and relaxing atmosphere. Staff can not do enough for you without been in your face like other hotels. I’d like to say a special thankyou to Muhammad who works on reception for going exceptionally above and beyond to make our stay the most memorable. Muhammad is one of the most genuine people I’ve ever come across and deserves a promotion for his exceptional services. Would love to stay here again in the future when we visit this beautiful romantic city again.

I opted to stay at this hotel for it's views of the city and sea. I stayed for 3 nights. Upon arrival was greeted by a front desk agent. Check in was straightforward and easy. A glass of water or glass of Kava was offered upon arrival. I thought the hotel was nicely decorated and elegant. There is an indoor pool which I did not use. However the warmth and smell of the pool and spa filtered into the atrium in the middle of the hotel which always felt warm. It was rather lovely and comforting. My room was spacious and in the front of the building. I did not have a balcony but I did have a door that opened and I was able to see some of the old facade of the building and out to the sea. It was lovely. The room was clean, although as one other reviewer mentioned there was a lot of dust in the ventilation system. I didn't use the ac or heat so wasn't worried about it. As another viewer mentioned I also had some difficulty wiith the hot water in the shower. Although on my last day there I figured it out (user error!). I loved the big tub in the bathroom and the amenities. I used room service, which was fast and delicious. I tried to eat one evening outside on the patio but service was super slow and so I left. The server was extremely apologetic and I understood as there were a lot of large parties. Another day I ate inside and service was efficient and delicious. I had a car and they offered free parking. Walking into town includes walking down a hill and back up when you return. For some this could be a problem but I found it to be a great way of getting some extra exercise each day. I would stay here again as I enjoyed the ability to get out of the business of Barcelona after sightseeing and coming back to a quiet and relaxing spot.

Excellent experience. From the moment my cab pulled up to the hotel entrance, I was greeted by Armand. He walked us to the front desk and helped us check-in. We had just debarked our cruise ship and got to the hotel early. Normally, check-in is not until 3pm however, they checked us in early without hesitation. I was highly impressed with the whole staff and their willingness to go above and beyond. Highly appreciative of the extraordinary service. We were able to shower and head out to tour Barcelona for the day. The room is gorgeous. The bed and bed linens are extremely comfortable. The tub and large walk-in shower is very relaxing. They provided complimentary water and chocolates. Also, a robe to borrow and slippers. Wish I would have booked more nights here. The Garden and city view is gorgeous. The hotel is on top of a mountain. Conveniently located near an air tram. Or you may catch a cab, hop on and off bus, Uber, or subway. We chose the subway which, was only 10 Euros for 10 stops and multiple-persons. This hotel is like a hidden gem. I'll definitely be back and will definitely recommend this hotel to everyone I know who will be visiting Barcelona. Overall experience is 5-Stars! Thank you Miramar Staff for a wonderful experience. P.s. the cappuccinos were the best I have ever had!

The customer service is 5 star but the location is a little far out but not to far from the action sometimes it was hard to get a taxi but the room was alright and I have no complaints. The pool looked really nice to bad I dint Have my suite

Manuel made us the yummiest sangria we have had this entire trip!!! He is so sweet! Love this place so much, next time I'm in Barcelona I'll definitely be staying here/ recommending to family! Thanks Manuel for the yummy drinks and dessert!!! :)

Looks nice but extremely hard to grab a taxi to anywhere. Not worth the price compared to other 5 star hotels with extremely easy access to anywhere you want to go. Easier access to this location would have made our experience a lot better.

The hotel is great overall. Best I can tell rooms 418 -421 have a very obstruted view. And no balcony I would definitely ask to not be in one of these rooms. Getting to the night life is not easily done from here with out a cab. By location it sits probably only half a mile or so from everything but has a few hundred stairs you will need to climb if you want to walk. But if you would like to just sit and relax and enjoy a wonderful view this is a geat hotel.

One of the worst experiences I have ever had with a hotel in my life! In May, I was supposed to stay at this hotel and was really excited, unfortunately due to COVID we could not fly out and could not stay. I contacted the property asking for a refund, which they eventually decided to give to me. I spoke with Sonia Duran on several occasions and have been told over and over that a refund would be requested and processed. It's now October and the Hotel has still not given any refund, and continues to delay getting me specific information with where we stand! I've never had such a horrible experience, and am now facing losing over $1200 because of their lack of care for potential patrons. Even if I ever did travel to Barcelona again, I would never feel comfortable staying at this property! Absolutely horrendous customer service!

You won't find this hotel in any travel books or tripadvisor-- but this is luxury. I know everyone has heard of the W in Barcelona but this is a grand treasure located near the hills. It is sort of in the middle of nowhere but it has the best views. We didn't stay at this hotel but it has two restaurants on the outdoor area of the hotel. One more of a sports bar type and another casual/trendy along with a lounge and restaurant in the hotel. There is also a cable car that you can take to the beach from there and a small playground if you have kids! The best views to find in Barcelona unless you are paying to go to Park Guell or the Cathedral rooftops!

As part of a company staff dinner, I came here and we were seated right away. Since we made reservations in advance, the host greeted us by name and the hotel entrance was beautiful! We ate at the Studio Miramar which is tucked away behind the bar and has a gorgeous view of the city. With about 14 people, all the table settings and wine glasses were decoratively placed on the table. The host offered to start us with oysters which were somewhat saltier than back in Maryland, but I enjoyed them nonetheless. They also brought bread buns and made sure they were replenished. The breads were gorgeously braided and had a rich soft interior which complemented well with the crunchy crust. We started with an avocado hummus plate followed by shrimp ceviche. Then a truffle bacon soup followed after. The main course was a grilled juicy veal steak garnished with mashed sweet potatoes. Also, we had a pre-dessert followed by a dessert. The pre-dessert was a lime ice cream paired with pineapple chunks. The final dessert was a beautifully pieced chocolate dessert and it was absolutely lovely. Each plate was paired with a specific wine and/or champagne. If you're looking for a fine dining restaurant, definitely book it here and you won't be disappointed!

We took the cable car to get up to the mountain. At cable car's tower we saw an advertisement that you get 20% discount in the Hotel, so we had two ceasar salads, which were ok (see the pictures). However the discount was refused, since we did not bring an additional voucher, which wasn't mentioned anywhere before.

I don't know who the staff think they are but they were so rude and not helpful to us. Rooms dirty and the views from half of the rooms face a dirty wall

We spent 3 nights in this Barcelona hotel. We've read some reviews on this hotel and the selection of this Barcelona hotel seemed ideal to us and our long weekend. Our room was nice and modern. Much we liked how it is resolved. Prices in restaurants and bars, but over-priced and high. The hotel has a swimming pool, which was awesome. Pool was dirty and I sometimes seen swimming in the pool and cigarettes. I was expecting from this hotel more than was joy of us. Service was fine, but the hotel staff could be more friendly. But the hotel has a beautiful view of the city and the sea. Nearby is a restaurant with a terrace overlooking the entire harbor and the city. Food nothing special but the view has no equals.