Taylor Williams
Google
We had a very good stay at Hotel Miramar Barcelona. It’s a beautiful five-star hotel with great facilities. Our room was comfortable, clean, and had a beautiful view, which we really enjoyed.
The restaurant food was amazing, the spa was relaxing, and the swimming pool was a great place to spend time. Everything overall made our stay enjoyable.
There were a couple of things that could be improved. The sauna and jacuzzi were closed during our stay, even though the hotel website showed them as available. When I asked the guy at reception, he just said they were closed and claimed it was mentioned online, but I checked again and there was no information about that. He didn’t want to explain anything further, so I chose not to continue the conversation.
On the other hand, there was a girl working there who was very kind, polite, and professional. She spoke really good English and always made sure everything was okay. Her attitude made a big difference and made us feel welcome.
Overall, we enjoyed our stay and liked the hotel, but with clearer communication and some improvement in the service from a few staff members, it could be an even better experience.