Hotel Nazionale Roma

We stayed four nights at the Hotel Nazionale in the center of Rome. Everything was excellent. The room and bathroom were clean and spotless. The view out of our large window was amazing. Salvatore at the front desk was professional, courteous, friendly, helpful, and efficient. Breakfasts were excellent also with many choices and a variety of foods to choose. The location was very secure and a quiet bastion from the bustle and crowds of the city. Highly recommended.

A beautiful hotel in the centre of Rome close enough to walk to most of the popular attractions. WE had three days in this amazing hotel it was very comfortable , the air conditioning the minute you walked in and throughout the hotel was a refuse from the intense heat of June. The staff were so friendly and helpful, the breakfast had a great variety of dishes, including cereal, ham,cheese, fruit, delicious pastries and breads.|The room was nicely decorated, had lovely furnishings and a very comfortable double bed. We would highly recommend the hotel .

Great location. Right in “centro storico”. 20 mins max from most things you want to see. Terrific staff, very welcoming and friendly. Special shout out to Loretta and Patrick, extraordinary concierges. Both helped us select great dinners and tours. The included breakfast is also very nice, starts your day off just right.

What a wonderful hotel! The location is a short walk to all the historic sites, while also close to lots of delicious restaurants. The rooms are spacious with windows you can open to enjoy the sounds of Rome. |The breakfast is delicious!!! It is adjacent to the Parliment building so it was neat when the French President was visiting right next door!||In addition, the staff is wonderful as well. Part of our family had to extend our stay a night due to one daughter developing a nasty stomach bug at 2am and the overnight employees (Kiera and Ulderico) were so kind getting additional supplies and extending 1 room an additional night. Additionally, Salvadore, who works the front desk, was so attentive helping me and getting us airport transfer since the rest of my family left as scheduled. I will forever be grateful for their kindness.||Stay here! You will love it!

My husband and I came here as part of a 10 day trip to Italy (Venice, Florence, Rome) for our honeymoon - we married last October. Italy is also my ancestral home, I have Italian blood on my mum's side, so it's been a dream of mine for many years to visit.||When we arrived at the hotel, we were quickly welcomed by a member of staff on reception, congratulated on our marriage and shown to our room, while a friendly gentleman brought up our luggage for us. An important thing to note: if you're dropped off in a taxi further down the slope outside the hotel, you may struggle to drag larger luggage up and over the cobbles! ||Once we entered our room, we noticed we'd been left some small, cheap and cheerful sandwiches on the side. These unfortunately weren't anything to write home about, however the gesture was kind and we appreciated the thought. We were also given a bottle of celebratory fizz, though neither of us like fizz so sadly couldn't drink it, but again the thought is appreciated! After we'd taken a moment to catch our breath following lots of travelling on the train etc, we started to realise the state of the room. There were scratch marks and dirt on the floor, walls and wardrobe, pieces of wooden furniture were chipped off the corners, the shower wasn't as squeaky clean as we'd hoped and the bathroom tissue paper was cheap and scratchy. ||With high expectations after two fabulous stays at the previous hotels, and considering this hotel was a higher rating and price than both of them, we were disheartened and decided to ask the receptionist if we could change rooms. He listened to our complaints and gladly obliged, giving us a larger room that was in far better shape than the previous one. The receptionist met us there, ensured everything was satisfactory for us, brought our luggage up the stairs to the door and even carried our bottle of fizz over for us too. We are very grateful for his service and for being so accommodating to us. ||Unfortunately, later that night we had another issue. My husband called me over to one of the windows where a leak had suddenly appeared - water had begun pouring out of the underside of the window frame. We called reception and a very kind gentleman named Mauro attended our room within minutes, checking the leak, drying the window off for us and ensuring it had stopped. He told us to keep the window closed while it rains and that he'd have a technician sent up while we were out. We were very grateful to him for his help. ||The following morning, after a very average night's sleep (we were woken up by the heat of the room every night as the AC didn't work), we decided to have breakfast in the hotel. This was nothing to write home about either, there were decent choices available but nothing spectacular, nor was there any natural light coming in so it felt very confined. Still, we had a decent meal and headed out to explore Rome. The hotel is ideally located for the big historical sites, with the Vatican being a short 25 minute walk away, but this is the best aspect of the hotel in our opinion. For the most part, it all seems to be catered to older people, and this was particularly apparent when we realised we were always the youngest couple (without kids) in all areas of the hotel. I should also note that we did have a few coffees in the bar which were all excellent and our experience in there was lovely, excluding on our last day when we had a bizarre interaction with a different bartender. He never asked for our order, we had to ask him instead, and when I asked for fruit salad he brought a plate of apparently free biscuits. I later got my fruit, however when he handed them to me he had suddenly got a deep cut on his chin and was visibly bleeding! We're not sure what had happened but he didn't look happy or comfortable throughout!||While our stay here was enjoyable, we probably would only return because the staff are kind and welcoming and because of the location of the hotel. Everything else needs a serious upgrade. The historic beauty and structure of the building should remain of course, but we believe the styling of the rooms, the food and the general atmosphere of the hotel could benefit from a revamp. ||Grazie mille!

Our room has a tall ceiling and a big bathroom. We slept quite well at night. There is a lot of street noise, but it became very quiet once we shut the windows. The breakfast is great, with lots of food choices. The roads are not friendly for rolling the luggage, so please take a cab if you come from the train station or the airport.

Love everything about this hotel! The hospitality provided is beyond measure - Valentina and Roberta were fabulous! They gave us so many helpful recommendations and treated us like family. ||The hotel is very charming, beautifully decorated, extremely clean and comfortable. This was our 5th visit to Hotel Nazionale - we would never stay anywhere else when visiting Rome. Love it so much!

I cannot praise this hotel enough. Its was my first time to Rome |and on arrival we were told our room had been upgraded. The staff are so welcoming, friendly and helpful and the hotel is spotless. Bed was so comfortable. Breakfast was delicious and the bar is very relaxed and cocktails amazing. The location is perfect and there is also a lovely little pizza place opposite. Thank you for a really lovely stay. We had such a lovely time and we will definitely be returning and will recommend your gorgeous hotel to my friends and family.

Best hotel service and comfort right by the Italian Parliament building. Safe and secure with a short walk to the Pantheon, Spanish Steps, Trevi Fountain and numerous trattoria and gelato places. Shopping is incredible. Definitely worth the stay.

If walls could talk.... this hotel is on the rear square of the Italian Parliament Building. While we were there a contentious vote was happening, and we had protesters for several days, and all day News Crews. Surprisingly this was not disruptive at all. The hotel itself is old, and some of the decor was a bit tired. Staff was professional, but not particularly friendly. Our room was very large, with big windows on the Square. We could check out activity in the square.. hehe. It had very high ceilings, with a unique coffered effect painted on it. Beds were comfortable. Breakfast was in a large space with plenty of seating. Typical of what we found in Italian hotels... a wide variety of pastries, cereal, breads, cheeses, meats and fruits. Machine for expresso was tricky... but one staff member was very helpful and sweet, and helped us. We were very happy with this hotel.

if I could give any advice to anybody considering going here, DO NOT for your health. DO NOT. THEY DO NOT CLEAN THE SHEETS!!! POOP ON THE SHEETS!!!!!! We got in very late and found POOP stains on our sheets from the previous guest. Not only did they not change the sheets in between guests, the next day when we expected them to change the sheets, because we exposed the stains, they made the bed up as normal, but didn't change the sheets!!! Even though we left the stains exposed. When we told staff about it, they were extremely nonchalant and seem to not give a care about the fact that there were bodily fluids on our sheets. Nobody has talked to us. Nobody has apologized. It's disgusting and ridiculous. DO NOT go here. Nothing here is clean. I don't care about what any other reviews say, it's dated. It's gross. It's disgusting. They do not take hygiene seriously. This place is absolutely disgusting

Great location! Walked everywhere! Staff was absolutely lovely and rooms were nice. Can't say enough great things about the service and staff. They helped us with everything from reservations to tours and recommendations and were extremely patient with our incredibly terrible Italian.

Weird layout, and very small elevators. Honestly, I'm not a fan of this hotel. There is no gym, swimming pool just like most European hotels. The only positive I can think of is it's well located hotel in the heart of many attractions to visit, in walking distance. The Pantheon, the Trevi fountain, Piazza Navona, Colosseum, Spanish Steps and Campo de Fiori. Also for shopaholics, the main shopping streets are close by. There is an outlet store there that I always go to.

Fantastic view of the obelisk. I felt safe with police around the building at all times guarding parliament right next door. Great walking distance to the Pantheon and tons of great restaurants within a 2 minute walk. Only complaint was the bath tub leaked other than that I loved it.

Hotel is situated in a great location! Walking distance to the Pantheon, Trevi Fountain and the Spanish Steps. Close to shopping and cafes/restaurants. This alone should have it at 5 stars! Hotel safe was friendly and professional. The breakfast was decent. The only thing was that when I checked in (on a Wednesday), I was probably given the smallest room in the hotel?! They have photos of their standard and spacious rooms. But for some reason, I was given the smallest room I've ever had in Europe...and that's saying something given rooms in Europe are typically small. My advice: ask details of your room before checking in.

If you want to be centrally located while you visit Rome, it doesn't get much better than the Nazionale. On our first night we went for a wander around the neighborhood, and stumbled upon the Spanish Steps and Trevi Fountain within minutes of leaving. More importantly, some of the best gelato is right around the corner at Giolitti! As other reviews have mentioned, it feels very safe staying there as the parliament is located on the same palazzo, which means lots of police in the area. Our room, while not fancy, was clean, spacious and very well kept. The bed was comfortable and the mini bar was well stocked and affordable. My only complaint was the hair dryer kept dying while I was trying to dry my hair, so maybe time to replace the one in room 508. The breakfast they offer is just lovely. Make sure you ask one of the servers to make you a cappuccino, instead of using the Nespresso style machine - it's well worth it. Also, make sure you have some of the plum cake. I'm still missing that a week after leaving! The lobby and common areas are not very contemporary, but everything has been lovingly cared for and shows no age. I would recommend the Nazionale to anyone visiting Rome!

My friend and I are staying here for the entire week. We have been pleased with the service and amenities of the hotel. The free breakfast is just right, holding us over until late lunch or early dinner. There are assorted meats, cheeses, pastries, eggs (to boil), fruits and delicious coffees and juices. The room was just right for us, two single beds, on the small side but the room is small. The view from our window is dynamite, we can't stop looking at the view! The bathroom is very modern and nicely appointed with a tub, shower, sink and bidet. Also, towels, wash clothes, bathrobes, and slippers. Everything is very fresh and clean. I would recommend staying here, it's an Italian experience, different from what we have in the U.S., but that's part of the fun of travel!

Great service! They made sure we were able to get anything we needed, and if they didn't have something they brought it to us the moment they had it. They also gave us a free upgrade to a better room with a view at check in so we appreciated that. The location is very good, close walk to almost all the landmarks and a lot of shops nearby. The room itself was really nice--comfy bed and pretty decor. Would stay here again when I'm back in Rome.

This hotel was a pleasant surprise. It is in a fabulous location in the Pantheon neighborhood just around the corner from the famous Giolitti gelato place (we walked there every night for gelato), walkable to the Pantheon, Trevi Fountain and the Spanish steps which is a bit further. It is also a reasonable taxi to Termini station. Their free buffet breakfast is awesome -fresh baked bread, croissants (some of the best I've had), fruit, yogurt, meats, cheeses, other fresh baked tarts and loafs, boiled eggs, juices, coffees, etc. staff is very friendly and helpful. The rooms are on the smaller side, but we were in the room very little so it didn't matter much. It's right in the courtyard of the Italian parliament so 24/7 security is high.

I had a great time at this hotel. It was centrally located (we were able to walk to pantheon, trevi fountain, Vatican, colosseum, etc) and very nice. Our room was small but very nice and clean. The staff was always helpful and available whether it be for an extra travel adapter, the best way to get to XYZ dinner location, or booking and printing train tickets to Florence. There is a free breakfast buffet that we tried a few times (it's almost painful not to get "authentic" Italian cappuccino and pastry in the morning) and it did not disappoint... Large selection with fresh items and good company. The hotel provides free wifi and a turndown service each night. Giolitti (the best gelato in Rome) is less than a block away. I can go on and on but you get the picture... This is a great little hotel in the heart of Rome that I would definitely stay at again on a return visit. Ciao!

Difficult not to give Hotel Nazionale 5 stars because it is so good. I have to put 4 stars because it isn't a top-of-the-line luxury hotel. But ... My gosh ... this place rocks on all counts. You can't beat the value or location ... and the staff went above and beyond our expectations, including taking initiatives that helped to enhance our stay and, in several cases, saved us a great deal of time and hassle. Located very central to the Colosseum and Old Rome in one direction, the Vatican in another, and the Trevi Fountain and Spanish Steps in another. Near the Pantheon and Piazza Navona. Right in the middle of the action. Rooms were quiet. All good!!! And the staff ... molto bene!!!

We stayed here 5 nights. Huge beautiful room with a view of the square and Parliament building. We walked to the coliseum, Vatican, Trevi Fountain, Spanish steps, everything we wanted to see on this visit to Rome. Great restaurants and gelato nearby. We visited the Pantheon numerous times because it was so close and my wife loved it. Staff was very helpful, we arranged Airport transportation through the front desk with no problems. Our drivers were also great sources of information. The breakfast buffet was not as big as the one we experienced in Ortigia but still plenty to choose from. You won't leave hungry. We didn't use the bar but it looked nice. We were out and about most of the time.

Stopped into their café for some capuccinos. Safe area, and clean space with a measure of elbow room compared to other shops. The staff was friendly with good energy and gave us two cups of well prepared capuccinos.. they went the extra mile with providing us change we needed and I got a complimentary glass of water. Grazie!

I stayed in this hotel for two nights last week. I enjoyed my stay. The location was close to many attractions. The room was clean, spacious, and elegant. The breakfast was very delicious. The staff was nice. I recommend it.

Barbara and Roberta from the Hotel Nazionale in Rome exceeded our expectations when they spent approximately one hour of their time helping us make prior arrangements for pressing our wedding attire, finding a florist, and arranging appointments at a hair salon for our 25th wedding anniversary renewal of our wedding vows. They were just as excited as we were, making us feel extra special. We do not want to forget to mention that the hotel is in an excellent location - walking distance to many major sights and restaurants. The room was very comfortable and the breakfast was very good with a variety of breakfast fruits, pastries, and meats to choose from. We will definitely be staying there on future visits.

This hotel is above average for the area and a great value at the price. We really enjoyed our time there. The location is good depending on where you want to be, it's very close to the Pantheon, Trevi Fountain and Spanish Steps. But not so close to the Colosseum, Vatican or some of the fun areas like Trastavere. Also one of the best gelato places in Rome is right around the corner - Giolitti. Hotel has a little bit of a corporate feel to it but is in excellent condition. Probably the nicest room I have stayed in during my trip. High ceilings, plenty of space, big bathroom. Really great room and a good hotel.

This hotel was recommended to my by a friend and I was so glad they did, we had a spectacular stay here. The hotel is well kept and maintained by the style and the decor makes you feel like you stepped into Rome in the 1940s and 1950s (I mean that in a complementary way). Our room had a small sitting room and a separate bedroom to it. It was a nice spot to retreat to when we needed a break from sight seeing. The staff was exceptionally helpful. Everyone seemed to speak English (some more than others) but they were all so welcoming and friendly. When we were trying to figure out train routes online to get to the Amalfi coast, one woman spent a good 20 minutes looking up routes, calling the train line to clarify some "grey spots" on the website, and then arranging a cab to pick us up when our Train got to Naples to get down to the Amlafi region. It was exceptional and warm service. Every morning there is a complimentary breakfast which was a great relaxing way t start the day before going off to see the sites. The hotel itself faces the Italian Parliament square so most of the time it is very quiet (there is no traffic allowed and always a police presence). The only downfall was one morning a protester group was hanging out on the other side of the square so it made things a little noisy when they were on the megaphone. I think this is a rare occurrence but it is possible. Overall, I would stay here again in a heartbeat!

Great location to all of the attractions in rome and amazing customer Service! The minute we arrived I realized I left my backpack in the Taxi. Federico at the front desk immediately began calling both taxi companies in the city. Thanks to him and a very nice taxi driver I was able to recover my bag with ID's and $.

Thanks for making our honeymoon extra special. The room is gorgeous with a lot of old world charm and flavor. This hotel has a great location near the pantheon, Piazza novona, trivoli fountain, Roman forum, etc. Don't miss the complimentary breakfast. There's a lot to choose from. You can even boil your own eggs and make your own fresh carrot juice. Great, friendly staff.

Wonderful hotel, unbelievable location. Stayed here for a week and it felt like home. A short walk to the Pantheon and situated in the middle of an amazing part of Rome. The front desk was always more than accommodating. We needed a converter when we arrived, and they had one to let us borrow. We called to front desk at different times and always felt like our needs came first. (Taxi etc.). The breakfast and coffee inclusion was a nice spread and became very useful for us. Just be sure to ask an employee to make your coffee for you instead of using one of the machines, it's much better. The rooms were kept very clean with turn down service at night, and thank god, the bed was great. Because you need a good bed after a day in Rome. Right next to the hotel is Gelatti and for coffee Tazo de Oro. Both great. Try the Yemen coffee at Tazo. I will look to stay here in a heartbeat upon returning to Roma.

It's a nice hotel located near walking distance to the Trevi fountain, Spanish steps, the pantheon and high end clothes shops. My boyfriend is 6'4 and he was too big for the bed and kept knocking into the phone in the bathroom. The front desk, Patrick, helped us a lot. The area is safe because it's near a parliament building, so you will be surrounded by police officers carrying a big rifles. The free continental breakfast was delicious. Assortment of pastries, cold cuts and two types of cheese, a lot of style of coffee and their juice machine was great.

Wow, what horrible reviews! I liked this hotel. The best gelato place in the universe is right around the corner, the piazza is nice, and the location is great. I found the staff to be very pleasant, very helpful, and the rooms to be exactly what I'd expect anywhere outside the US. If you learn how to say "please" and "thank you" in Italian, you accept the fact that the rooms are smaller than the Fairfield Inn, and that you are in Rome, you'll like this. If you want the Marriott type experience, perhaps you should stay in the US and go to Niagra Falls for your vacation experiences.

Paid an outrageous fee for 3 nights at the refundable rate. A month before our trip, I realized I'd have to cancel due to the pandemic ( our airline stopped flying and canceled our flights) I wrote Hotel Nazionale and told them of the cancelation and asked for my refund. Immediately recieved an email aknowledging the cancelation, and was told my refund would be "expidited". 3 weeks later, no money had been refunded so I wrote Nazionale again. Immediately recieved an email asking me to be patient and stating my money would be returned. Now, I just got an email from Nazionale asking how my stay was with them, and asking for a good review. I can only assume that either my stay was not canceled, or that the hotel has kept my huge "refundable" payment. I'm working with my credit card company. I had planned to go to Rome just as soon as the pandemic ended. And I was going to make a point to stay at Nazionale out of solidarity for all the hardship I am sure they went through. But the way they have treated me in getting my money back has been terrible. I'd advise you stear clear of Nazionale. Caveat Emptor!

This is not the type of hotel me and my husband would normally stay in, but we were only going to be in Rome for one evening before we flew home and wanted to be in a great location near the Pantheon and the other main attractions. It is much more expensive than we would ever normally spend, but we got somewhat of a deal and wanted to treat ourselves. We had been to Rome before so just wanted to stroll around and have an evening among the beautiful sites. We usually prefer small B&Bs with more personal service. We arrived at the hotel with our suitcases and backpacks after a five hour train ride. The man at the front desk was somewhat friendly, but in a contrived way. We asked about getting a taxi to the airport the next morning, and all he did was try to push their limo service on us, which is more than a taxi. We've been to Rome and have taken a cab to the airport before, so we know that it is a 40 EUR fixed rate. He was trying to make us think that it may or may not be higher than that, implying that the taxi drivers could rip us off, which isn't possible. There were other people checking in beside us that were in a higher age bracket than us and were most likely more well off than us. They were getting much nicer treatment, getting everything explained to them. Our guy didn't even tell us anything about breakfast, I overheard it from the other group. When they were done they were offered the services of the bell hop. We were not and handled our bags ourselves. When we checked out the next morning we asked the (different) guy to call the taxi for us and he also tried to get us to take the limo. No thanks. He was very cold and impersonal and hardly talked to us. I felt like since we are probably not in the regular demographic of people who stay in this hotel, the staff were condescending towards us and did not treat us equally to other guests. The room itself was fine. We had a great view onto the piazza. We didn't spend much time in there but it worked fine for us. Wifi is a rip off at 10 EUR a day. Breakfast is mostly included and had quite a bit of selection. Eggs and omelettes cost, and were outrageously priced at 8 to12 EUR. The location is absolutely fantastic, with the Pantheon a few minutes walk and the Colosseum about 15 minutes, but I would never want anyone to stay somewhere where the staff are so blatantly rude and stereotyping towards people who they don't think fit in at their establishment. The behaviour of the front desk staff is totally inappropriate, as we are all paying money to stay there and should all be treated the same and with genuine kindness.

I plan on returning to Rome and when I do I will stay here again. Great location and friendly service. The room was clean and comfortable. We walked to the Colosseum and Vatican- not to mention everything in between. This hotel came recommended by a pilot and they usually know where to stay.

Upgraded to a junior suite on arrival to the hotel and thought we would have a great stay. However we were disappointed. Rooms and hotel are old and the air conditioning in our room couldn't keep up w ith the heat outside. The bed was hard as a rock. Internet was painfully slow, but at least it was free. The free breakfast was a let down with no eggs, bacon, cappacino, etc. The maids never really cleaned the room and didn't give us new soap. Would not stay here again with so many hotels to choose from in Rome.

This was the worst hotel experience I ever had!!!!!!!!!!! checked in to room, went out to dinner, came back and turned down the bed to find---OMG- semen-covered sheets that had not been changed!!!!!!!!!!!! It was downhill from there- they were nasty and dismissive, and when they finally switched the room under threat, the second room has stains all over the furniture and bed and blankets! Not sure if this is a short stay hotel, but it sure isn't a four-start deal! Never, repeat never, reserve here!!!!!!!!!!