DebieR_13
Google
We started our trip in Budapest and ended at the Hotel Schloss Monchstein and what a fabulous way to end our vacation. From the moment we pulled up, we were greeted by Alessio with 2 glasses of champagne which was a perfect beginning to the "over-the-top" service that we received during our stay. Every associate we met, received us with a warm, friendly greeting, always remembering our names, and a desire to assist in any way possible. I sent the hotel a couple of e-mails prior to our stay and each one was answered quickly, with a thorough response, even by the Night Auditor (as we have an 8 hour time difference). The turn down service was always presented with a moist, delicious Bundt Cake, such a nice touch. The property was immaculate, while we didn't get the chance to dine a the Glass Garden, I would highly recommend Osteria Cavalli, just a short taxi to town and the Italian Food and service were fabulous.