Hotel St Moritz Queenstown - MGallery Collection

Hotel · Queenstown ·

Hotel St Moritz Queenstown - MGallery Collection

Hotel · Queenstown ·

Spacious rooms, lake views, ski storage, fireplace lounge

Information

10/18 Brunswick Street, Queenstown 9300, New Zealand Get directions

$$$

@noreservations

170 Postcards · 69 Cities

Amazing views at the heart of Queenstown.

New Zealand

Hotel St Moritz Queenstown - MGallery

@myboutiquehotel

10,602 Postcards · 3,201 Cities

Hotel St Moritz Queenstown - MGallery by Sofitel, a Design Boutique Hotel Queenstown, New Zealand

"Located in the heart of Queenstown, with views overlooking Lake Wakatipu and The Remarkables mountain range, Hotel St Moritz Queenstown features a restaurant, bar, fitness center, and garden with hot tub. Each room and suite is appointed with modern essentials, including a 40-inch LCD TV, iPod docking station, in-room movies, and satellite TV. Free WiFi is also provided. All rooms at Hotel St Moritz Queenstown - MGallery Collection have a separate private bathroom, pair of reading chairs, writing desk, tea/coffee making facilities and a mini-bar. Lombardi Restaurant features a brasserie-style dining room and offers superb views of the lake, mountains and town center. Guests can enjoy wine, cocktails and other drinks at Lombardi Bar." - My Boutique Hotel (en)

https://www.myboutiquehotel.com/en/boutique-hotels-queenstown/hotel-st-moritz-queenstown-mgallery-by-sofitel.html

Hotel St Moritz Queenstown - MGallery Collection

@tablethotels

8,454 Postcards · 3,265 Cities

Hotel St Moritz, Queenstown (Queenstown, South Island) 5 Hotel Reviews | Tablet Hotels

"Visitors to New Zealand might find themselves (understandably) eager to get out of town and into the wild — the success of the small-lodge phenomenon is proof of that. But Queenstown is no ordinary town. It may feel urban by comparison with the rest of New Zealand, but its location on the shores of Lake Wakatipu, surrounded by mountain peaks, makes it a four-season adventure destination. Which probably has something to do with why the Hotel St. Moritz feels like equal parts alpine lodge and city boutique." - Tablet Hotels

https://www.tablethotels.com/en/queenstown-hotels/hotel-st-moritz-queenstown

Tablet Hotels

Hotel St Moritz Queenstown - MGallery Collection

@bucketlisttravels

1,010 Postcards · 422 Cities

Hotel St Moritz Queenstown | Best places to stay in New Zealand

"Ignoring the faux alpine design, Hotel St. Moritz offers just about everything the outdoorsy visitor to Queenstown could want: stylish, comfortable rooms, a great location and enthusiastic staff. The hotel is set up for skiers, with its own specialist storage facilities, and the hotel’s elevation means fantastic views of Lake Wakitipu – but it does mean a walk up the hill to the hotel from the town below. There’s a good choice of room types – from standard guest rooms to two-bedroom apartments – and a full complement of bars and restaurants. It’s a few minutes’ walk from the centre of Queenstown – so the ideal base for exploring everything Queenstown has to offer. " - Mark Chipperfield

https://www.bucketlisttravels.com/place-to-stay/hotel-st-moritz-queenstown

Bucket List Travels

Hotel St Moritz Queenstown - MGallery Collection

Arman S

Google

Hands down the Best Accor Hotel in Queenstown we stayed in. Hotel oozes class and sophistication, resto bar was amazing. Amazing service from the reception that despite not letting us check in at 2pm, gave us two comp drinks , cheers ! French young bloke at the bar/rest during lunch had a great demeanor and service, pleasure to talk to him. Only stayed for 1 night, but the room was very modern, clean and well done. No view in this particular room, i guess that would of been of a let down if we stayed for longer but did not affect our experience. One slight negative would be the hot tubs being completely full and probably too small for the amount of people that are typically staying at the hotel. Also no pool.

C Y.

Google

A belated review from our trip back in August. First off shout out to Lou and Daniel from reception/concierge, and Connor and Adelaide from the restaurant - they truly made our stay welcoming and most enjoyable and added to our experience with their stellar service. Great hotel that is about a 7min walk from the centre of town (Patagonia icecream side), nice and central but a little bit out so its nice and quiet. There is quite a steep hill walking back to the hotel from the city (good to walk off dinner but a bit hard if you have suitcases). Situated infront of the lake, you get gorgeous views of the lake from the restaurant/reception area and walking into town. Definitely have a meal at the restaurant and take a gorgeous walk along the lake. We were staying for 7 nights and were generously given an upgrade to a suite (thank you Lou!). Rooms were alpine-cabin themed but everything was newly redone and extremely clean. Housekeeping is so lovely also, they leave notes on your bed after cleaning-up and you can write back notes if you have specific requests about your preferences. Restaurant food was fabulous, better than what we would eat in town so we had many of our meals there, and as an Accor member you get a discount. We tried almost everything on the menu! It may be seasonal but the highlights were seafood chowder, Jerusalem artichoke soup, all the mains were fantastic too. Only thing is the portions are HUGE lol so we usually couldn’t finish all the food or were absolutely stuffed - not a bad problem to have i guess. Reception staff were always friendly and helpful with giving us recommendations and organising activities. Doorman was always greeting us coming in/out. You can also take the local bus to the airport from the bus stops down on the street level. I would recommend this hotel based on the location and rooms alone, however the service, staff and food by far topped it!

Anthony

Google

Just back from a fantastic holiday in the South Island. We were meant to be staying for two nights in Queenstown at Hotel St Moritz but an avalanche on the road to Milford Sound changed our plans. The staff were really helpful in arranging our extra night so we didn't have to change rooms. All the staff were lovely. Very helpful when we asked but not in your face all the time. The bar/restaurant is a wonderful space with big comfy chairs and tables at the window to allow you to take in the spectacular views. Breakfasts were good and we had one evening meal in the restaurant which was excellent. The room was clean and tidy with good space in the bathroom. Everything you need when you're staying somewhere so beautiful with a lovely view of the lake. I highly recommend the hotel and I'll definitely be booking again; we're planning our next trip already. We hired a car at the airport and booking parking before hand is recommended.

Ivanpal G.

Google

I really enjoyed my stay. Everyone was nice and welcoming. The breakfast could be improved as we had the same food for 4 days but the view of the lake and mountains are remarkable. The room was clean, roomy and with good WiFi.

judithhJ3492JQ

Google

A wonderful experience. Our car was parked by the valet service.|We were greeted by the charming reception team. Thea looked after us.|Everything was explained well and clearly.|Our bags were taken to our room. The room and view is exactly as is depicted.|Immaculately clean, wonderfully comfortable, all of which led to a restorative luxurious sleep.|Shower room was very stylish, good toiletries and white towels.|Breakfast was just on another level of excellence. Eva, one of the splendid chefs provided us every morning with culinary delights.|Cara Denise and Rockey, thanks for your hospitality.|The pictures cannot bring the warmth or joy we experienced in the St Moritz.

671franceso

Google

What an experience! I cannot speak highly enough about the St Moritz, both the property itself and the wonderful staff. It was my husband's 70th birthday and to say they went above & beyond to make this day special was an understatement. From the amazing upgrade we received, a large balcony room with our very own hot tub, to the effort that was put into organising a special in-room suprise on the day. Special mention to Hippy for going above & beyond with all that. We had visited St Moritz six years earlier & we weren't disappointed on our return. It's like a warm cloak embracing you when you enter this lovely property. Bar staff Czar & Victor were friendly & engaging & Connor was very friendly & obliging in the restaurant. Congrats again to the staff & management on such a wonderful team. Hubbie now saying it's the best birthday he's had! We can't wait to return.

Ian P.

Google

Great room, very good evening meal and a great breakfast box on the day that we left early for our Milford Sound tour. Sadly, the breakfast experience on the second day was not great, whilst the food was all good, tables are not cleared and reset quickly enough and the hot beverage arrangements are poor. Making tea for two was a faff and the tea pot that was provided after I went to the desk to find a member of staff was too small. Lou on reception and her colleagues were very helpful.

Buddina W.

Google

Everything about this hotel was wonderful during our 8 day stay. The hotel itself is stunning with a cosy, warm, ski-lodge vibe. The staff are friendly, welcoming and really helpful. The buffet breakfast was excellent, everything you could want including good coffee and made to order eggs and pancakes. There is a gym, and a guest laundry and the hotel will even help you with coins and cash (charged to your room) if you don't have any. Although there is no pool, there are two outdoor hot tubs to relax in. Our room was lovely and felt large enough for our stay, nice furnishings, comfortable bed, and all the basic amenities such as fridge, kettle, coffee/teas and the view from our little balcony was breathtaking! One extra thing that really impressed us was if you choose to not have your room made up (we certainly didn't need this done daily) they reward you with a $20 credit voucher to the restaurant/bar. I can't fault this hotel or it's team of employees, it was worth the cost and we would happily choose to stay here again when visiting Queenstown!

Christina B.

Yelp

This place was LOUD. Our room was awful and tiny for considering what we paid. We could literally touch the ceiling of our room. Our friend's room was double the size for same price. We tried to upgrade but they wanted to charge us $160/night yet online it was less than $50/night. We've been all over the country and all sorts of places. This was the top price/rated and by far the worst experience. Concierge was nonexistent. This place is crazy to have that high star of a rating. I truly do not like to write negative reviews unless warranted.

Lisa W.

Yelp

We choose Hotel St. Mortez for it's location and breathe taking views of the lake. We were upgraded to a suite upon check in. Breakfast was cooked to order and offered everything you might want. Bed was very comfortable and the bathroom was a good size with a separate shower and soaking tub. Molton Brown toiletries was a nice touch. Check in and out was seemly. One thing to note, there is a hill back to the hotel from town. It's pretty short but will leave you winded. Everything you need for a luxury stay in Queenstown.

Jacquelyn T.

Yelp

The hotel is fabulous. Spectacular views of the lake and mountains from our "Juliette" balcony. As for the restaurant, don't waste your money on a mediocre (at best), expensive breakfast buffet. Too many great places to get breakfast just 5 minutes away.

Nicole M.

Yelp

What a spectacular hotel! The service was friendly and great, quick to resolved problems we had. The design is very glam but modern. Safe to say we didn't want to leave. Their breakfast room service (all we managed to eat there) was INCREDIBLE. If your plan is to walk into town it's a bit of a steep incline back up to the hotel but a little workout never killed anyone.

Akash K.

Yelp

Overall, very nice hotel and met my expectations for the price I paid. LOCATION: The hotel is perched up a hill along the beautiful Lake Wakatipu, and a 5-minute walk to the "heart" of Queenstown (the city center is very small, so don't expect too much). Because of the hill, some of the rooms have stunning views of the the lake (and some have less stunning garden views). Some people on TripAdvisor have complained about having to go up and down this hill though it's completely manageable ... so they even set up a shuttle that will take you to the city center! SERVICE: As you would expect in a high-quality hotel, the staff is very courteous and goes out of their way to help you. The valet and front desk agents were very helpful and stored our bags until our room was ready, then took them up for us without asking. AMBIENCE: Very nicely appointed lobby; fireplace and comfy chairs entice a lot of people to hang out in the evening and enjoy a glass of wine. There is also a nice restaurant / bar with a great view of the water. My only complaint here is that the bar seems to close quite early, so you can't enjoy the aforementioned glass of wine after 10 pm. ROOMS: First, the thing I look for is cleanliness, and I had no issues there. The sheets and towels were stark white, the bathroom was super clean, and the room had been well appointed. Our room was quite small and had a garden view, even though we told them we're on our honeymoon (I didn't take points off for this). TIPS: -- the hotel doesn't offer free parking, but you can park along the street on the hill fairly easily for free

Rob B.

Yelp

Best of Queenstown, our room/suite was equipped with kitchenette and washer-dryer. Wonderful bar and restaurant looks over the mountains and lake. Small but well equipped gym has one precore and also sauna. Unlimited though slow WIFI is a blessing in NZ. Short walk to EVERTHING.

Victoria F.

Yelp

Unfortunately, our "lake view" room was quite underwhelming. LOCATION Very close to downtown restaurants and bars, however it sits up on a decent sized hill. So be aware if you have small children, abundant luggage or do not want to walk up/down a hill every time you want to go into town. We also had a tour bus unable to drop us off at our hotel since they could not fit in the driveway of the hotel. ROOM The hotel is clean and well designed, however during our stay (which was the beginning of our honeymoon in NZ) we had to move rooms halfway through since we wound up extending our stay. We started in the lake view room on the 3rd floor and moved to a garden view room on the 2nd floor, only to discover we had the same view: the back of a building with a partial view of the lake. RESTAURANT / BAR As others have mentioned, do not waste your money on the bar or restaurant. We had drinks during happy hour that were absolutely dreadful and the continental buffet was ~$32.00/ person for sparse fruit, yogurt and a few baked goods. SERVICE Again, very underwhelming. When we expressed our frustration with paying significantly more for a poor lakeview room, the receptionist apologized, but would not move our room. When we checked out, I mentioned our disappointment again about the view. I also mentioned we were surprised that we had turn down service for our lake view room but not for the garden view room. After I pushed the receptionist, he waived our credit card fee, and told us he would tell the manager about our concerns. It's been a week and we have not been contacted about any price adjustment. The cost of this hotel is not worth the experience. There are a myriad of other hotels in the area that offer more value than the Hotel St Moritz.

Holden S.

Yelp

I was there mid-week for one night in the summer. It wasn't even hot outside but my room was so warm me and a friend felt like we would faint if we stayed inside. We opened the windows as far as we could and came back at 10pm. Still hot as could be. No answer at the front desk, and no answer again at midnight. In the morning they were rude and said "we are installing air con in the future" not sure how that helps the current customer base. Only stay here in the winter! Not worth the money, terrible customer service.

Shaleah R.

Yelp

Generous size rooms on the 4th floor with a view of the lake. Clean and accommodating!

Indira A.

Yelp

Our first stop in New Zealand was Queenstown. The hotel has no central A/c but this can be a mute issue as long as you stay on lower floors. Avoid 7th floor as this is the top floor and looks like an addition after the hotel was built. The ceilings in 7th floor are very low and it is extremely hot during summer months. The front desk was extremely uncooperative when we asked our rooms to be changed. It took threatening to move to Crowne Plaza for us to get another room. Subsequent days were lot more pleasant. If you have any issues with walking steep hills avoid this hotel. After a long day the walk can be quiet demanding. Breakfast was good and bar service was great. Gym is extremely small.

Dave P.

Yelp

We stayed one night in Spring (mid November). Great staff, classy place, and rooms are spacious with nice bathrooms. Serious draw back that really impacted my stay (and my overall rating) was their internet. Even though I only needed to scan through work emails for about 30 mins, it's so worthlessly slow that I couldn't get emails to load and was unable to accomplish anything. And this is just a gmail account. They shouldn't even offer the service unless they get a new provider.

Tori L.

Yelp

Enjoyed our 12 day stay here! Staff was very professional & helpful. The hotel is located close to downtown Queenstown- making for an easy walk. We ordered room service one night and it was delicious. The rooms are spacious and clean. Would easily stay here again!