Hotel the Grandee Shinsaibashi

The room was large. Amenities could be changed daily even if you didn’t ask for a full cleaning. The other reviews are true the room is very dark. The staff was extremely nice. I left my bag in the bathroom after checkout and they made sure they sent it forward to our next hotel with our luggage. I just had two major issues. Our room was very dusty especially around the air conditioner. The beds are also really firm if you are not used to a harder bed.

Beds and pillows are very subpar. Good hotel otherwise but missing on these key items ruined our first few nights. Asked for another mattress topper and they said no.

This hotel located right inside Shinsaibashi. It is 3-4 minutes walk to the nearest station I booked a twin premium room with 2 queen beds and able to accommodate a family of 4. It is spacious with 450 sq ft. and bathroom is wonderful if you care about soaking yourself in a bath tub. We stayed for 4 nights located few blocks down to Dotonbori and Shinsaibashi mall. Overall the hotel is good if you want to find a spacious room to stay with families.There is a lounge which only opens at 1:30 pm until 11 pm to serve alcohol, coffee, and tea. Just don't expect too much from the quality. The staff are friendly but feel they can be less strict on rules in check in time. We were there early at noon and went back at 2:30 pm and ask for room and they would tell us to come back at 3 pm.

Our preferred hotel in Shinsaibashi was fully booked, so we had to find another option. Osaka is packed with hotels (and shops, and restaurants...) but finding a good one in a convenient location can be tricky. In my opinion Shinsaibashi is a good location to be in, when you're in Osaka. It's close to a good subway station (Shinsaibashi), Amemura and the biggest department stores. It's not in the hustle and bustle of Dotonbori, but you can easily walk there (5-10 min.). Namba is a bit further away (one subway stop on the Midosuji line), but it's not a problem. You're also not too far in Osaka - in my opinion Osaka Station, Umeda etc. are not convenient locations for a tourist, although the public transit system takes you anywhere really easily. ||The Grandee looked very nice online, so I decided to book it. Overall, it's a good, modern, very clean boutique hotel in a convenient location. ||Here are some pros and some minor cons:||PROS |+ Overall: a very good boutique hotel in a good location in the middle of Shinsaibashi. |+ Sizable rooms (had the Premium Twin, there are bigger and smaller ones) with a sofa, desk, separate toilet, a jacuzzi bath with mood lights (with another TV), small wardrobe, Bluetooth speaker, tons of free VOD and a big TV. The room also had a small foyer with a closable door (helps with noise). The room also had a Nespresso machine, which we used daily. Nicely stocked with various amenities. Pajamas and slippers! |+ Cleanliness: the room was immaculately cleaned and refilled every day. One additional plus was that you have until noon to leave your room (some hotels clean relatively early)|+ A lounge area with free beer, wine, coffee, juice and some small pastries|+ Free water bottles every day||CONS|- The room we had (412) was probably one of their dullest interior-wise. It was a bit of a disappointment since we stayed so long (8 nights), and the website showcases some beautifully designed unique rooms. Someone said you can pick the room you want, within budget, but I think we were just assigned one upon check-in. |- There were some questionable stains on the dark couch. The room had also a bit of a musty smell, but having a humidifier and the air circulation on helped. |- The front desk was always super friendly and helpful in true Japanese fashion, but unfortunately didn't speak much English. Translation apps did get the job done, though. |- The room didn't have proper windows. At first this was a bit of a shock; turns out one of them was behind a movable wooden piece. The windows were frosted, though - this is common for almost-street-level Japanese hotels. |- No proper breakfast room. You can pre-order a breakfast pack, but it needed to be ordered days in advance. There are cafés, 7-Elevens and Family Marts all around the area, though. Or you can use Uber Eats. |- Need to pay fully upon check-in without seeing the room. |- The Japanese style short shower with "onsen style" bath stools was a bit funny for a tall Westerner :-)

Rooms are huge and a lot of amenities are provided. Toilet is huge and private too. Particularly loved the huge bath tubs which makes for a good soak after a day of walking around town! Also they have four options for room service, and I liked the option of having a bag of amenities left at your door without the housekeeper entering your room! Most other hotels don’t offer this option. Location is also great and within walking distance to train stations and attractions in the area.

great hotel and the location is in a quiet area but it doesnt take long to get to the station or any of the main shopping malls and streets with all the restaurants. the room was a good size. bed was huge. bathroom was good, but the big step up to the bathroom was abit unusual. seperate toilet. had a huge spa with mood lights and a tv on wall. good to have a lounge to sit on. staff were nice and helpful. the free drink/food area was amazing. had a deck up a staircase as well as the downstairs area to relax and have a drink.

Excellent hotel option if you want to stay in the heart of Osaka. It's very close to amazing food and shopping, you can walk anywhere you want to go. We were disappointed to find out we had to pay for parking across the street but it was an option that wasn't too far. The check is was very easy with a lovely front desk attendant. There is a nice little Cafe right outside the lobby with free coffee, beer, wine, and small desserts that is nice to go sit at. We stayed in the geode room which was very nice overall. I really enjoyed the stary sky ceiling over the bed when you turned the lights off. I thought it was strange that the toilet was so far away from the sink on the opposite side of the room. The bed could also be much softer. Despite that. For the quality of the room, location, and price, we would stay here again.

Great space, clean room and wonderful distance.To top it off, free use of the lounge with complimentary drinks and dessert provided! My family thoroughly enjoyed this stay.