Hotel van de Vijsel

The staff was absolutely brilliant, especially Mateo, who could not do enough to help. The room was okay (bit of advice a brighter light would help, had to use the torch on the phone to check the cupboard for clothing when packing). Word of warning the hotel bed only comes with one pillow per person, the mattress slopes away where the pillow is, so you end up with almost no pillow, when I asked at reception for another pillow, I was told they do not have anymore pillows, but a large towel was delivered to the room for us to use. The Duvet does not go over the sides like the UK, only fit the bed, when in bed, I found the Duvet doesn’t go to the edge and ended up with a draft, (A/C is you’re friend). The breakfast was substantial, but after four days, scrambled egg was getting a bit tired for my wife. The Hotel offers a honesty box system for drinks out of normal (Breakfast) times. The room is basic, but that is all you need as you do not spend a lot of time in there. Other reviews state that there is nowhere to put the suitcases, but we found that not to be an issue. The bathroom, was great, best hotel shower that we have experienced, the light under the toilet which is on all night is a great idea. I would not hesitate to stay here again if in Amsterdam. The hotel was in the museum quarter good to visit the parks and museums and not that far from the centre (approximately 15 mins walk from the hotel, tram stop around the corner also takes approximately 8 mins to the main train station and approximately 20 mins from the airport).

You can't beat the practicality and comfort! The reception area was comfortable and staffed around-the-clock. We were able to drop off our luggage before our check-in time so that we could explore the city unencumbered! The room, while naturally small, was comfortable and clean. We booked the romantic getaway package which was a fun touch. I wish I had taken a picture of my breakfast - the selection was amazing and beautifully laid out. I especially enjoyed the fresh juice and coffee.

We thoroughly enjoyed our stay at this hotel. The room was on the small side, but cosy and had everything we needed. May have struggled if we were staying for longer than 3 days (as lack of wardrobe/storage space). The location for us was perfect. Within 10 minutes we were in the very centre of Amsterdam. Everything we wanted to visit, we walked from the hotel and it was easy! Vondelpark is just a couple minutes away! All the staff we encountered were lovely and very helpful. A large TV and fab wifi. The shower was also one of the best hotel showers we've ever used! We hope to stay here again :)||||

location was really great, walkable to the city but easy transport links to the centre and airport! our room was spacious, we stayed in a twin room and the room was very big so would recommend, and staff all went above and beyond when we ran into issues (beware if you’re in a room on -1 you may have no wifi or service!) but staff did what they could to try and help. hotel feels really safe and secure with a bag drop for when you check out. when revisiting amsterdam we will definitely stay here again. bathrooms could do with an update as slightly dated but very clean so can’t complain!

We booked a comfort double which had adequate space for us though I can see how the lack of anywhere to put a case could upset people. We found the staff friendly and helpful and the room was clean and we slept really well in the bed. The bathroom is compact (fairly standard hotel size though) but clean and functional and the shower had great pressure. The location is great for the museums and Vondelpark is just round the corner.||The only issues I could think of are the air con is rather loud, 4 usb sockets were all faulty (there were plenty of power sockets though), there was a cover missing in the bathroom which left bare wires exposed and there is no light in the entrance area where the coffee machine was so we ended up turning on the bathroom light and opening the door to see to make a drink. Nothing major really, certainly didn't affect our trip.

Hotel van de Vijsel – Cozy but with a few downsides My girlfriend and I stayed at Hotel van de Vijsel for a few nights and overall had a good experience. The location is great – it’s easy to get around the city from here, and you’re close to lots of things. The rooms are very small, but we actually found it quite cozy and charming. The shower was surprisingly good, which we really appreciated after long days of walking around Amsterdam. The staff were polite and helpful throughout our stay. One downside was that we hadn’t realized there was an extra city tax to pay on arrival, which was a bit of a disappointment. Also, one of the towels we got on the first day was dirty, which felt a bit unhygienic. Another thing to be aware of is that there aren’t really any proper windows in the rooms – just a view into the inner part of the hotel, facing other rooms. It made the space feel a bit closed off. For the price, you don’t get a lot, but if you’re just looking for a simple place to stay with a good location, it does the job. All in all, we were happy with our stay and could definitely see ourselves staying here again despite a few flaws.

I’m amazed by the level of unprofessionalism of the team. Lack of basic in-team coordination, lack of accountability. They even tried to scam me with the laundry, they gave an unacceptably high price and refused to give me my laundry. Once asked the price breakdown, the amount went x2 down. I had no coverage in my room, no WiFi neither. On the first night I addressed the issue and I was promised to be relocated if issue is not fixed by tomorrow. Of course – neither was the issue fixed, nor did I get another room. Another day, same story. I stayed four days completely disconnected from the world and every receptionist was giving another excuse, and of course, did not know what was going on. I had the worst experience ever.

Had a great stay here for a 6 night city break. Staff are helpful and friendly, and the breakfast selection was nice, with good options for a European style breakfast with a few specifically Dutch options such as pancakes. The room was comfortable, with nice bedding and good thick towels in a well appointed bathroom with a good rain shower. It was also quiet and serene given how busy an area it's in, helped by being largely based around an inner courtyard with a shared balcony. The only, very minor, issue was storage as it was a longer break, with few flat surfaces and no drawers, there was a rail though with a good number of clothes hangers.

Amazing staff at reception. Hotel is clean, functional and cozy. Heated bathroom floors are a luxury. Location perfect! The beds are comfortable and the rain shower head is great after a day of walking around the city. Breakfast is worth the extra for the package.

My wife and I stayed here in June 2023 and found it to be perfect for our needs. The room was roomy and had an attached bathroom with stand up, glassed in shower. There was a safe in the room as well as a one serving coffee maker. The hotel does not offer laundry service, but I say a laundry about a block and a half away. We were greeted by the warm and friendly staff when we stopped in early to see if we could drop our bags and have them store them until our room was ready. We got there about noon and check-in is not until 3pm, but we were informed our room was ready and were immediately checked in. There is a city fee that you have to pay upon check in if you book through priceline or something like that, but it was only fifty euros. The room and hotel was very clean and chic. The location is fantastic and we walked very easily to the palace, Heineken experience, van Gogh and Rijksmuseum. We would definitely stay here again, but opt to find your own breakfast as there is a great pancake place (Pancake club) and brunch place (Teds) about two blocks away.

We booked this hotel for 7 nights based on their reviews, 4/5 rating, spent $400 a night only to find BED BUGS in our hotel bed and our blood smeared on the sheets. We took videos of the bugs, photos of the blood and went to show the receptionist and her eyes nearly popped out of her head. When she went to get the manager, he was "in the back," she came back solo saying he was busy. I'm sorry, there is nothing more important than BED BUGS in a hotel. We were in town for the Taylor Swift show so she told us all hotels were booked so she couldnt move us, the only option was downgrade our room to a double bed in the hotel, we booked a suite for 2 friends so we had more space for our luggage. We set up a meeting with the manager, named Phillip but he told Expedia his name was Alexander, for the next morning at 9am, we slept absolutely horribly, itching all over, and worrying we would have bugs in the new room as well. So by 9am we were so upset. When I met the manager, he was not phased by the bed bugs at all, he said its NORMAL and happens all the time and all they could do for us was comp us ONE night. So after some research, bed bugs are NOT NORMAL and the protocol is to high heat dry and wash all of your clothes and throw away luggage. Not only that, the hotel has a history of bed bugs over the last 2 years and the reviews show the hotel completely refunded the guests for the HUGE inconvenience. This hotel absolutely DOES NOT CARE if your room has BED BUGS. After stating all the facts, the manager only offered 2 nights. So I decided to reach out to Expedia/Hotels.com to request their involvement since I booked through them, they told the hotel to refund us, they refused. After 3 hours of sitting in the lobby talking with the manager and online help, they offered 3 nights but I had to LEAVE the hotel and check out. So essentially only a 2 night refund, but all hotels in the area were booked for Taylor Swift, so there was no where to go. The manager was so rude and condescending, he acted like we were the problem as soon as we brought the bed bug issue to them. He refused to even speak to us the first day we brought this up. He recorded every conversation we had on his laptop. Every time I said they could do better, he got nastier. We travel a lot, once bed bugs are mentioned or even whispered, hotels freak out and want to make it up to you as the guest, NOT at Hotel van de Vijsel. They dont care if they give all your clothes and luggage bed bugs or not, they will battle you to the end. I had the absolute worst time due to this Hotel and manager, we DO NOT recommend staying here. We literally had BUG BITES AND BLOOD SMEARED ON OUR SHEETS AND BODIES and they didnt care, they acted like we were the nuisance not the little blood sucking bugs.

We ended up here through a series of misadventures and really enjoyed it. The daily breakfast was fresh and the ingredients were fresh. The hotel beds and pillows were great to sleep on. The hotel staff and most significantly Superstar Lisa were off the charts. They were always busy but never so busy that they were too busy to help you. The only negative thing is that all the rooms on my floor looked into an atrium and my neighbors would pull their curtains shut in a hurry when they they saw us lounging on the bed.

Solid hotel at a great price! Nice location, very walkable and easy to get to and get around town! Nice room, clean, simple and cozy; nice kitchen where you can take a drink in the social "living room." Friendly and welcoming staff! Def would recommend and nice that we could book using Chase Reward Points!

We left our stay at Hotel Van De Vijsel feeling as though the boutique hotel was mediocre and overpriced. The positives from this stay is that we were looking for a hotel outside of the main tourist area, which we found. The not-so-positives were that the staff were luke-warm, the room was ridiculously small and not well lit at all. The wood finishes in the room does not help the hibernation vibe going on in the room. Also, the Nespresso coffee machine did not work properly in the room. The machine sputtered a bit and spat out some watered down coffee. In addition, the room was not cleaned by the staff during out stay. The staff simply left towels on our bed. I reported this to the manager during our checkout and received "oh, im sorry about that". Well, alright then... I would not stay at this hotel again, nor would I recommend the hotel to others.

The room is very small but comfortable and the shower is great. Unfortunately it that doesn't make up for the unwelcoming personnel that never greets you even when you're checking in, but instead just stare at you with an attitude. Another downside there's no place to get a drink at night but outside. Since the cafe closes in the afternoon, there are no mini fridge in the room and no vending machines, you'll have to go out or order to be delivered. Also the WiFi is very slow and there are nothing interesting to see on tv if you decided to stay in. Don't bother to have breakfast in the hotel because it's definitely not worth it.

I'm overdue for a review for this hotel! My partner and I came to Amsterdam in November for a short holiday, and stayed at this fantastic hotel. Little did we know, this hotel had only opened 10 or so days prior to our arrival, so we were the first to stay in our room! This hotel is very cute - I loved the rough, wood decor - it gave the room a very warm feeling. The staff were extremely friendly and helpful, and the location of this hotel is perfect - it's adjacent to the Leidseplein, so just a short walk to central Amsterdam, as well as the less-touristy area of Amsterdam West. I really think it's perfectly located for someone coming to Amsterdam to visit. Next time I'm in the area, I'd love to stay here again.

They are a greedy hotel and don't care about the safety and well being of their occupants. Was supposed to stay here 4/18-4/21 and had to cancel because of covid-19. I didn't ask for a refund just a credit to use when the pandemic is over because Amsterdam is my favorite city in the world and I will definitely be back as soon as I can. (Also by the way the airlines gave me a refund instead of a credit because my flight was canceled and they won't have any other flights to there for the time being. I would've completely be okay with a credit as I understand it's tough on any business to lose money) after several times of reaching out to them they still refused to work with me and essentially took $1000 from me. The fact that they do not care about anyone while we are in a global pandemic is disgusting