thessaf2015
Google
Upon checking in, the staff were great and accommodating but the next day it wasn't what I expected anymore.||In the morning, I went straight to the restaurant to have my breakfast, the staff approached me and thought I wasn't a guest or just coming from the moon or maybe how I dressed that day, which normally in a hotel they only need to ask for your room number and that's all. She apologized and fine its okey with me.||Furthermore, I went early to my husband in the hospital located nearby this hotel to assist him because he got his operation. When I returned to my hotel room it was already cleaned up and ready for the next guest. It was only 10:30 am when I came back and as far as I know I have all the rights until 11 am on the said room. I had only my phone charger in the room, toothbrush and a small empty bottle when I left and it was all gone. As if I already checked out simply because I don't have other things left behind. It took some time before they found out where my charger was. ||Therefore, the staff should be more discreet, there is a saying "Don't judge a book by it's cover" and improve your communication with other staffs specially to the cleaning staff because it's not necessary to have the room clean again just because they are not informed well and please stop being assuming. ||If you ever wonder to book in this hotel, I suggest you wear clothes like business man/woman and bring big suitcases, so they will never "assume" that your room is abandon and treat you very well.|