Hotel Ziggy West Hollywood

stayed at this hotel for 8 nights. The location is good — and that is the only positive thing about this place. This hotel is absolutely not worthy of 4 stars. From the moment you enter, there is a strong, synthetic, musty, and extremely unpleasant smell that runs through the entire hotel. The place feels stale, unclean, and genuinely disgusting. When I reported this to the front desk, I was laughed at and not taken seriously. I was told the smell was “just the rain,” which is an absurd and unprofessional excuse for an obvious moldy odor. The room was freezing cold. The heating system was so loud that it was impossible to leave it on during the night. While the room itself was large, it did not make up for the discomfort. Room service had to be requested every single day, meaning you had to repeatedly inform staff whether you wanted your room cleaned or not. This is unacceptable for a hotel claiming four stars. Most of the staff were arrogant, rude, and disrespectful. The only exception was the valet parking staff, who were polite. When I arrived at midnight after a long flight, I was not welcomed, not assisted, and not informed about anything. The receptionist simply took my passport, handed me the key, and ignored the fact that I had two large suitcases. No help, no explanation, no basic hospitality. Overall, this hotel was disgusting, poorly managed, and deeply disappointing. It felt dirty, unprofessional, and completely overrated. This place is an embarrassment for a so-called four-star hotel, and I would strongly advise anyone to stay far away.

The location and overall atmosphere of this hotel were great! I stayed here with my partner for a long weekend trip to LA. The restaurant in the hotel has excellent food with entertainment. All of the hotel staff were very friendly and welcoming! Upon arriving, they had a “margarita hour” with 2 free margaritas per hotel guest at the bar. There were also a lot of amenities, unfortunately, it was raining the whole weekend we were in LA so we weren’t able to take advantage of some of them. My one critique is the rooms, as the room we were given was very small and basic. For the price point I would have expected a bit more, as our room was very cramped, especially the bathroom which was a very tight fit. Luckily we were on a lower floor as floor 3 rooms are near the lobby with all the music and bar, which does get loud, however you may be able to request a quieter floor. I do also wish they had a bit more for coffee hour, as they only had very basic prepared coffee which seemed to run out. I got the overall vibe the this can be a party hotel, and it does look like it’d be very fun to stay here for their events! The proximity to WeHo bars and clubs is also very convenient, as we found it easy and quick to go out! Additionally, there is a bus that goes directly to the Hollywood Walk of Fame and we found parking at a garage a couple blocks away.

The room itself was clean, spacious, and stocked with high-end toiletries, which was a lovely touch. Our first room (312) was located just around the corner from reception and directly beside the toilets used by bar guests and those attending the hotel’s events. At check-in, we were briefly advised that rooms may be affected by noise from the bar during events, but the level of noise we experienced was honestly beyond reasonable. Being next to both the toilets and the outdoor area where guests gathered made it impossible to relax – the noise was completely unacceptable. We requested a quieter room and were kindly moved to Room 205, which was a huge improvement; we didn’t hear a thing after that. On our second night, the hotel was hosting a Halloween event. When we returned around 10pm, we couldn’t simply head to our room – we had to bypass the queue of event-goers outside and explain that we were hotel guests. It felt more like entering a nightclub than a hotel, which was quite uncomfortable. Overall, it feels like the hotel hasn’t found the right balance between running a nightlife venue and providing a comfortable hotel experience. A noise disclaimer would have been far more helpful at the time of booking rather than upon arrival. I would assume the majority of revenue comes from hotel guests rather than events, so you would expect guest comfort to be prioritised – unfortunately that didn’t seem to be the case. I’m expecting the standard response along the lines of the atmosphere not meeting expectations, but to be clear: I appreciated the fun vibe – just not at the intensity we experienced. I would absolutely recommend this place if you’re looking to party, but not if you’re hoping for a bit of a vibe AND a restful night’s sleep.

Staff is friendly and so help, service oriented. Location is perfect for the strip. Right across the street from the Comedy Store. Bar tenders are excellent and they use craft liquors. Room was clean and the decor is creative and well executed. The seen in the lobby on Saturday was fire! Valet is a hard working dancer with limited street spots. Will be back!! Thank you Hotel Ziggy!

Really cool hip hotel. Nice feature of bands from LA playing all the time in the lobby. Room was clean. Service was good. Definitely a little overpriced for moderate hotel. Not luxury but comfortable. Rooms on main floor expect loud music which is hard to sleep. Excellent exoerience. You can borrow a six string and strum away.

Great Location walking distance to Whiskey Go Go. Reserved a room with 2 Queen Beds for 3 people which wasn’t what I reserved there was no way 2 could sleep on the bed even if they were on top of each other. Second issue I seen was no self parking you have to use valet parking which is $65 for hotel guest. Vegas doesn’t charge that much for valet parking so it’s a way for them to make extra money.

Just finished an 11 day stay at this establishment and can personally say it was a blast. Even though I was there for work everyone from the front desk to the valet was nice and very helpful. Was lucky that our company booked the rooms here! Hopefully will be back sooner than later! The complimentary Margaritas were top notch as well! The vibe is unmatched to any other place ive stayed. LONG LIVE HOTEL ZIGGY!

this hotel charges an additional undisclosed third party booking fee of $52 on top of all the other fees you pay before showing up. this is a hidden fee and wildly misleading about the cost of each nights stay. I could have stayed at the Andaz across the street for less which is a far superior hotel for the money. This company also had a chance to correct this but did not.. Clearly they like using this angle to attract customers thinking they are getting a better deal & it speaks volumes about them. RUN! Will not return. REVIEW ADDENDUM AFTER THEIR RESPONSE: I’m very surprised by this company’s response. At no point during my booking did it show that an additional fee would be due at the hotel. I attached clear photo evidence of my booking, which was sent to them before they replied to this review and it only shows the $57.97 fees I already paid when booking. Had it stated anywhere that I’d be charged an extra $52 upon arrival in addition to the $57.97, I would have chosen another hotel, since there were significantly better options at that price point. I’m sharing this evidence publicly because instead of acknowledging the issue and correcting it, they’ve chosen to deny it. This experience feels misleading and disappointing, and I hope others check their booking details carefully before staying here.

Really enjoyed my stay at Hotel Ziggy! Came to LA for a work trip just for a few days and wanted something with flare in West Hollywood. Hotel Ziggy is clearly inspired by music and the vibes were on point! Absolutely loved the decor around the space and the lounge + bar featuring records and really cool music posters from all kinds of eras. The bar was well-stocked and they served a continental breakfast in the mornings. The pool is badass, although it was too chilly for a dip. Would love to get work done on the bag lounge chairs while sipping on a cocktail by the pool. They host regular live music in the music space. I was worried we'd be able to hear it from our room, but it was no worry at all! We did come out for one of the music nights, although the band + crowd wasn't our vibe, it still seemed like a great space to listen to music. The staff was kind and accommodating. No issues with our room or reservation. The rooms themselves were clean, seemed relatively new, and even included a well stocked mini bar & fridge + snacks. The hotel was in walking distance to a lot of great restaurants, bars & coffee shops and a short drive to a lot of LA hotspots. The only thing I wish they had was an actual restaurant or cafe with food!

Our go-to hotel whenever we visit LA. The staff here are always so friendly and professional, I'll feel like I'm cheating if I stay somewhere else. This hotel is in a very convenient location. Not too far of a drive to the Walk of Fame and a walking distance away from restaurants like Pink Tacos and comedy clubs, such as the Laugh Factory. This hotel offers valet parking for $65 a night with in and outs. Yes it was pricey but the valet staff were very friendly and took care of our vehicle while in their possession. Checking in was always smooth with no issues. They offered us free margaritas when we did check in. I believe this comes with the resort perks. I normally book the Swim Up room which is directly next to the pool. The rooms and bathrooms are always clean and well kept. The swimming pool is heated and I just love the ambiance. When it's not busy, you can chill out on any of the comfy seating next to the pool. There is also a small gym on site. I was able to get a quick workout in on the treadmill during my stay. Hotel Ziggy also hosts events on some nights. I haven't attended one yet, but will do so in the future. If you visit their website, there is usually a schedule listed of all their future events. There is so much I want to say, but to keep it short, book a room here if you love good vibes and drinks!

Do NOT get drinks by the pool. They will rip you off!! Maybe it was just because of an event, but who the hell automatically charges tip? And I'm not talking the standard 15-20%. It's almost 40%!! AND they don't tell you tip is included until AFTER they pour. $18 drink was charged as $25, so you're telling me tax & tip was $7?? For 1 drink?? Ludicrous. $12 gin was charged $20. Either greedy ass hotel or greedy bar tenders. Way to screw your customers. In response, NO, patrons were NOT informed that gratuity was included. Tips for drinks is usually $1/drink. 20% for essentially doing very little is outrageous. It's not like a sit down dinner where there's table service.

We had fun this week here. Great vibe as you walk in until you walk out. Best part was the very hip bar and Lauren who knew us and our tastes instantly. Loved her and the staff. Every day is Margarita hour 3-4 FREE. Ok, now I'm all in. Happy hour followed. Cool pool, smallish rooms.... smaller bathrooms, but all very comfortable. Every Thursday is a night concert and that was epic. When WEHO rocks, it rocks. Also Ziggy is very close to all the great restaurants on Santa Monica and Sunset. Most walkable. My only complaint is the extra hotel charges and $65 a night to park.... I mean c'mon. Also a decent pizza right in the bar area. I will for sure come back for the attitude and mostly the fun vibe.

Brandon at check in treated me so well! I had this hotel on my list of places I wanted to stay at for a while and so glad I finally did! The check in process was flawless and I felt so welcomed by the entire staff from the moment I walked in. The hotel is very clean and the pool area is so chill. I will put it this way, if I had to choose again I would choose the Ziggy over the fancy hotel I stayed one night closer to Beverly Hills. The vibe was better at the Ziggy and so was the friendliness!

I hate hotels that just suck you dry of money. This place is already pricey and on top of that they charge you $65 a night to keep your car there. Insane! The food and drinks in the room are out of control expensive. Like $20 for some nuts. Seriously? Also there's a lotion that's been used by guests before that's offered for you to take for $35 meanwhile half the bottle is gone. I do have to say the men working the front desk were amazing. That was the one upside. But in addition to all the expenses you do not get what you pay for. The hotel smells in so many different areas we were disgusted. It needs a lot of TLC and upgrades. Not impressed.

I would recommend staying ANYWHERE else on Sunset Strip. I bet the pricing for this hotel compared to others in the area is cheaper -- but please know it's cheaper for a reason. And it's not good. I stayed three nights while my place nearby was getting work done. NEVER AGAIN. Room was a good size! Bed was okay. Staff was nice. To park there overnight costs $65 and there's only ONE valet. And they say it takes between 5 - 25 minutes to get your car since there's only one valet. You cannot call downstairs to ask for it earlier -- you have to go down to talk to the valet to get your car. You have to request 1 day prior to have your room cleaned because they have a square footage cleaning allotment everyday. The walls are PAPER thin at best. I heard every noise from neighbors upstairs and next door. It's a party motel. I wouldn't even stop in there to have a drink. DO NOT RECOMMEND.

Beware. I've visited Hotel Ziggy numerous times for events, but my recent stay left much to be desired. Previously, I experienced rude staff and dealt with excessive charges, so this time I used a card with a limit to prevent that. I took timestamped photos to document any potential issues. Despite the deposit made online, they insisted on another deposit because my card had to be processed via chip. I had a Red Bull, a Coca-Cola, and a bottle of water from the minibar, which somehow totaled to $147.30 I paid for breakfast and drinks separately with my card instead of my room key to monitor charges. However, I'm somehow still being charged on two different cards when I only used one, as the chip on the other 'supposedly' didn't work. This place is all together just under performing, underwhelming and as of now under investigation by my bank. Try to steer clear from here. There are better options out there for $350 a night. More elaborate review: At check-in, I expect to be at least welcomed within five minutes, especially when the host is right in front of you at the computer. I don't mind waiting, but a simple acknowledgment would've been appreciated. My first impression was disappointing. When I asked the gentleman to check me in, he just said, "ID please," as if I were being pulled over by a cop. The next day, I asked the manager if I could park my car past 3pm since I attended both events the night before as well as the following night, and I also needed a new room key because I left mine downstairs at breakfast. He got super defensive with me about the parking situation and had a trainee verify my identity, whispering questions to him. He then said my credit card didn't match the one on file, although it should have. I used a different card at check-in because their chip reader was malfunctioning. Eventually, I discovered through the manager's slip-up that he didn't even have the authority to help me with my parking question. In reality, it was simply a conversation between the valet and me since the valet service is a third-party provider. It was clear the manager had no idea what he was talking about. The valet was more than willing to work with me and I got my key but Lord this staff will go the extra mile to make your stay here miserable.

If you've ever stayed at Grafton then you know Hotel Ziggy. Good location on Strip close to whatever touristy stuff people who stay in WeHo are lookin for. Stayed on a recent Monday night for a business trip. Nice welcoming front desk/bar/restaurant area. Drinks were fairly priced but i didn't try their food. Seemed like quite a few people were ordering so imagine it must be better than decent. Front desk seemed a little clueless but they were trying while stumbling their way thru the check in process. Room was a nice refresh of the Grafton rooms. Not much different than before other than the colour schemes thru out the room/property and some newish furniture but all good for a quick stay. Some RnR memorabilia decorated thru out but came off like a c -level Hard Rock. Posters from shows i've booked in LA over my career which made me smile. They've moved the bar area to left side of Hotel. Not sure what's on right side of lobby but as it was a Monday there was no live music. Maybe the live music is on the right side? Actual hotel room was an "upgrade" on 2nd floor overlooking pool. seemed like a regular room but maybe the view was the upgrade? No real complaints but the bathroom was tiny. Room to shower/shit/shave and thats it. Bar was closed by the time i came back to hotel around 11pm so i just went to room to sleep. Had a nice experience in general UNTIL check out. What a joke!! Guy working the front desk came running out of the hote, while i was waiting for the driver saying the credit card i put down the night before was declined. Seemed weird but ok, came back in and gave him another, declined. gave him a 3rd, declined. Gave him a 4th, declined. Pointed out that i checked in night before with same card i'd used to make the reservation some weeks ago. No way would that cc and 4 other cards be declined so tried to explain the error was on his side as he obviously didn't know how to use the credit card machine. Was beyond frustrated by this point as he'd caused me to miss my car service and i was now in danger of missing my flight. Knew my cards were all fine so told front desk guy i'd go to bank and get cash to pay but that was a lie. Decided to just leave and they could charge the card on file despite this clueless individual claiming it was declined. Flew back to Vegas and checked my credit card activity. Was charged $496 ($259 room + $150 incidentals) on Monday night when i checked in then credited $495 on Tuesday AM. Was then charged $259 (the price of room w/ tax+fees) all on the card the front desk guy said was declined. The guy working the desk was an absolute waste man . Clueless and in way over his head trying to check someone out. Pretty sure he doubled as the bar back when not working front desk. Hotel Ziggy - your FOH staff is untrained and some quite rude. You need to fire some people and train the others. $259 is a good rate for a Monday stay in WeHo but the hassle wasn't worth it. Hope they work out the kinks or they will be out of business. Other reviews of the property aren't great but its cheap all things considered in WeHo. Potential hotel guests beware!!

Cool hotel with an amazing vibe! The only downer is that it's difficult to find parking on your own unless you use valet. I love that it features up and coming music from young artists on planned evenings. I was actually impressed that the food is actually really good there too!!! Oh and it is a pet friendly hotel!!!!

Cool Rock n Roll Boutique themed Hotel in the subset Strip. Great Bar, food and Pool.

This pool is so good for a day-Cation I went here not too long ago such a cute, charming hotel on the Hollywood Sunset strip on Fridays between three and six You can get two margaritas complementary for happy hour and it just had such a good vibe to it. I'm so sad that I'm just now finding out about this pool, but definitely will be back. Staff is super friendly!

Overall nice place to stay with excellent location, walking distance to many restaurants and nightclubs. I really liked that they bring the nightclub right to you. On our first night we were tired but got to hang out in the main lobby while they had live music and a bar. Decor is really cool and all rock and roll themed. If you love Frank Zappa, this is his son's place. Rooms were small but very comfy. They have a restaurant as well, main food item was pizza. Being from NYC I didn't want to bother with pizza, but it makes in convenient they have food right there. Parking is $65 a day and there is no where else to park, so not loving that extra expense on top of the $250 ish we paid already for the room. But on the other hand there are't any hotels on sunset strip that don't have expensive paid parking. We looked into other parking garages but non of them do overnight parking, even the band playing complained about parking. If you want to stay on the sunset strip, this place is great, it's just pricey.

While I didn't stay at the hotel, a group of my friends and I went to see our friends band perform. Let me tell you, this hotel has the most incredible style from inside out. They let the music blast throughout the lobby to the pool deck and it had good vibes all around. The bartenders were nice and beer was reasonably priced being it's a hotel bar in the middle of Hollywood. The only downside is parking is hard to find and extremely expensive.

Cute atmosphere for some day party vibes. Came here for an event and the drinks were a tad high but that LA prices lol

update:Wasn't sent a finial folio on checkout as they said they would. Had to request it via email and lo and behold had SEVERAL fradulent minibar charges on final bill. Will be contacting my credit card company about the fradulent charges and will NEVER stay at Hotel Ziggy again

When we heard we'd be staying at a rockin' hotel little did we know we'd be staying at such an awesome place! Hotel Ziggy is in a prime location, nestled in the heart of the Sunset Strip you are literally within walking distance or a short ride to many local live music venues and eateries. We arrived around 4pm and things started out a bit rough at 1st. There was only one valet working and there is no option for self parking. Line was about a block plus long Check-in went well (way smoother than the valet situation). Louie was fabulous and made sure check-in went quickly and the rest of the staff was super friendly and helpful. They had our keys and everything ready to go so we could go put our stuff in our room. We had the opportunity to hang out in the lobby listening to live music from about 9-midnight (some really talented young adults) Friday night. Saturday morning we had coffee in the lobby (compliments of the hotel). Again staff was exceptional! Everyone was amazing! Thet have a pretty kick ass pool where there is live music during the Summer. The rooms are nice, very comfortable and roomy and the bathroom is small but nice. Overall the Hotel Ziggy is a pretty awesome place to stay! They make you feel like a true rockstar from check-in to check-out.

I had a very underwhelming experience here the vibes gives slightly updated motel that barely makes the standard of a hotel I booked via Airbnb. The room was just OK smelled slightly mildewy. Valet parking is $65 per night plus takes forever. There was also a random charge of 127 charge to my card after I checked out no one on their end could help me or saw the charge.4/10 experience

It's dirty smelly loud and gross - blinds are broken air doesn't work never again in this dump

A hotel that pretending to be Airbnb. They'll charge you bunch fees on top of what you already paid on Airbnb. Rooms very very loud no free parking, valet is like 60$ per night. I pick a real Airbnb on any given day with free parking and normal amenities

We come to LA all the time and have always wanted to try Hotel Ziggy and it did not disappoint. Probably some of the friendliest, most helpful, and coolest staff members ever. Everyone is so warm and friendly and super helpful with anything we needed. Really cool laid back chill vibe which we loved. Great location as well. We spent a lot of time hanging in the bar/lobby area and ran up quite a tab - they have fun entertainment such as comedy and live music. The room itself was the slight drawback. Our particular room faced a concrete wall so there was zero sunlight that came into the room. Outlets were broken/loose so difficult to charge phones etc. The room didn't have much ventilation so it felt a little damp at times. The AC is super loud (AC unit in the wall) and the bathroom fan goes on automatically which is also really loud. Beds are comfortable and the closet space was huge. Water pressure was great - but the bathroom layout is awkward. Includes Malin + Goetz toiletries which were awesome. Loved the complimentary coffee each morning and the service up to the room (for fresh towels etc) was super fast. Bartenders were awesome and every drink was on point. Overall we had a great stay and would absolutely book Hotel Ziggy for our next visit.

I love everything about this Hotel! The food, the room, the pool, and the music!!! The location the hospitality are just amazing! My husband and I stayed 2 nights for a staycation in WeHo and we really didn't need to leave the hotel! This is a one stop shop! The cocktails are fantastic! Shout out to Tobin on taking great care of us! We will be back.

The Hotel Ziggy is my favorite hotel on Sunset Blvd. the bar here is amazing and the bartenders are amazing. Shout outs to Loren, Miss Jackson, Jerry, Whitney, Mel, Curtis, Gabby, Cara.

Cool looking place in a great location! We didnt stay here so I do not know about rooms or service, we ate at the lobby restaurant (which was good) and checked the place out. Young, hip vibe.

I don't even know where to start!!!! I arrived at Hotel Ziggy with a broken wing, and left tap dancing out the door. From the time arrived Kevin greeted me when I walked in at 11pm as if I was a family member, the valet team was incredible, Devon helped me a lot, the food was delicious. One of my favorite was the chicken sliders, I added a little barbecue sauce omgggg, the bartenders and servers (I wish I knew all of their names) couldn't have been any nicer to me, I almost felt like somebody called ahead and said be extra nice to Davi. I was on a needed 5 day staycation, and I'm so glad I chose Hotel Ziggy to be my home for those 5 days. To close me out, and trust me I truly hated to leave. Brandon was an absolute jewel getting me all wrapped up. 100 thumbs up for hotel ziggy!!! I'll definitely see you guys again, I feel like you're my family now. Davi

Went to an event hosted here and I was really impressed! Hotel Ziggy is in a prime location in West Hollywood; there may not be a ton of parking nearby, but it's on Sunset Strip so there are lots of places nearby to check out. The vibe of this place is immaculate. The decor here is reminiscent of an artist hostel in Barcelona: bohemian furniture and artwork adorns the restaurant area and the pool, which is where some of the rooms are situated, motel-style. There's even a neon sign saying "B*tch Don't Kill My Vibe." Welcome to LA. The staff was really kind during the event, handling drink requests and food orders with panache and patience, in spite of the crowd. The drinks are reaaaaally expensive (~$20 a drink), but I don't want to penalize Ziggy itself for this, as it may have been a policy for the event. The food was good and reasonably priced. The event included some live music in the lobby, which was visually accessible from most common areas of the Ziggy. The stage was rigged well and the clientele (artists and start-up people, if I had to venture a guess) were enjoying the fey ambiance of the place. The pool looked nice lit up at night and there are places to lounge nearby; I had a great time overall and would love to come back soon!

Not gunna lie after 10 hours of traveling we thought we'd have dinner and grab one last cocktail at the bar. Ordered three cosmos and the guy working was like idk let me know if that tastes like a cosmo. We asked if people don't drink cosmos out here and he told us not since the 70s. Oh ok Ty for calling us old. Did a separate charge. No we have a tab. Then he puts it on the room. No you literally still have our credit card. Mess. Maybe they don't rely on tips? Rooms are fine.

If you want to stay in a hotel that you won't get any sleep in because the LOUD music goes to 128am or you have super noisy next door neighbors to you that are up all night then you have found your hotel!!!!!!!!! Paper thin walls and the only thing good is the location! I won't return or recommend!

What a fun little gem this place was. We came for a NYE event, booking 1/30 & 1/31 a poolside room. The rooms while not huge are laid out so well, they felt much roomier than the square footage. The staff was amazing. Very friendly, helpful, and upbeat. Please note, this hotel is a music event hotel, not a place for quiet spa time, but rather for a lively interactive fun time. We will definitely be back in warmer times to fully enjoy the pool! Shout out to Ms Jackson, a bartender who made the most amazing dirty martini!

Although the sign is pretty big this hotel is very easy to miss with all the lights, traffic and it being right next door to a big hotel. Felt very cool, Amsterdam young and cool inside. Friendly staff as well. Nice, bright, clean, inviting lobby. Clean rooms, bathroom was good, clean, just enough space. Awkward shower door. Lol I wish I stayed longer and got to experience the pool with a drink and music. It was very pretty. I'd stay again. The price could definitely be cheaper. I know you're paying for location but It was giving renovated/upgraded cheap hotel. However, I'd still return.

This is a very nice 3 star hotel. I have seen the rooms before and after the renovation/name change and they are nicer post-reno (obviously), but it's really just cosmetics. The beds are still pretty uncomfortable, the bathroom was poorly laid out and small. The best part about this place is the staff. They are all incredibly nice and friendly, we had so many nice conversations with the guys working at the bar and valet. This is a weird review to write because I did enjoy my stay! I stayed for 6 nights. The issue is considering what I spent to stay here, I could have paid the same to stay at the Mondrian next door. Their rooms are much nicer, roomier, have more light/windows, spacious bathrooms just more of a 4-star/upscale hotel feel overall. After checking in to hotel ziggy I just couldn't get the mondrian out of my head knowing the similar costs. I just thought Ziggy would be nicer considering they are labeled as a 4-star hotel now, but I was pretty disappointed. I will not be staying here again however I will still visit the bar for live music (while I am staying next door) and to chat with all the kind people there. Water pressure rating: 7/10

3.5 stars. I stayed here for a week and the place is actually pretty cool deco/vibe wise when you initially come in. However, there are a few downsides (I moved to the West Hollywood Edition hotel for my 2nd and 3rd week in town and was *much* more pleased!!) First the pros: cool deco, coffee (with oat milk) available in the morning, and my room was a pretty good size. Cons: many of the outlets in my room didn't work (flimsy, plug would just fall out), and one of the "reading lights" above my bed simply wouldn't turn off (broken). They did come in to resolve this (by pulling the wire or something?? - however it shows the lack of attention to detail.) Next, they don't make up the rooms unless you give a full 24 hours advance the day previous, same with towels. Remembering to do this daily is harder than you'd think if you're busy. The AC in the room is VERY loud, and my shower drain wouldn't work, so within 5 mins of a shower, the floor was filled about 3 inches (over the tops of my feet). It is a music hotel so I wasn't surprised about the bands and music through the night (and I didn't think it was that loud anyways, the girl said she put me in an area pretty far from it) - however, I sureeeee did hear the people above me. And I guess that was just (bad) luck of the draw because they loved to walk around at all hours into the night and drop things repeatedly (wtf? The walls/ceilings were very much paper thin, and that really kept me up). The final con has to do with the customer service. They were indeed friendly, but I ordered room service one night (a smash burger.. you know.. a very thin burger). All room service orders require a delivery fee. Totally fine. When I got my burger and took a bite into it, it was RAW. I have no idea how the chef managed that, but I got dressed and went out to the bar area and talked to them about it/showed them. The rawness of the meat made me lose my appetite and they agreed to take it off my bill..: however when it came time to check out day , they insisted the delivery charge that was charged had to stay on my final bill. This shocked me. It was a relatively small amount in comparison to the charge of a week stay there... but what the hell? They messed up my order so much it had to be taken back, but they still charged me the fee for delivering said-messed-up-order... ? - needless to say, it was a battle I wouldn't fight but I left very excited to go to my other hotel. To me, the best parts of staying away from home at hotels are the DETAILS. I wouldn't come back to stay at Ziggy, but if it's your only option, It's not bad. Just nowhere near the level of other neighboring hotels!

Cool place. Would return. Fairly high prices. Staff were helpful and the 24 hour valet was great

Atmosphere, rooms, live music and amazing food!! Right on the iconic Sunset Blvd, this place is a the spot!

Welcome the neighborhood hotel ziggy. I should have just stayed at the Mondrian or petit ermitage. I booked a room for my wife and son on hotels tonight. It was all paid for in advance. When my wife arrived their credit card machine would not accept my wife's chase card even though I see plenty of money available on the card. I called to get a credit form ti submit on her behalf but they can only accept $200 cash for the incidentals. She has been waiting an hour to check in with a room already 100% paid for. I can't hear anything because of the loud and seemingly terrible music playing in the background. This is what we get for trying to save a $100- not worth it it in the end. And nobody answers the phone at the front desk. I finally got my wife to put someone on the phone and they were hostile at first then pretended to be chill but all the while not what I expect from a trusted hotel.

Played a show here over the weekend, went to the bar to get a drink. I had a server by the name of Toby/Tobi. Very disgustingly rude. I made sure I got his name. But you guys maybe wanna give him some basic ppl training on how to treat people. Asked me for my card instead of giving me the machine to do my own business and tried to up the tip. I had no problem tipping but what you're not gonna do is tip your self and just have me sign off. I still went on to give the tip. That was jus on top of the rudeness he gave off.

FREE MARGARITAS AT HAPPY HOUR !!! Love this spot all workers are very kind and generous enjoy the young low key vibes

As a loyal Marriott member, I was really impressed by this hotel. Outside of being super vibey, it has the heartbeat of a boutique property with the comfort and amenities of corporate branded hotels. Parking is valet only. They were helpful and attentive- just an FYI.

The rudeness of the staff is beyond anything I have ever experienced in my life. The hotel is basic. The staff were just beyond rude. It really was hard to believe just how rude they were. The pool looks filthy. They don't make up rooms each day, they expect 24hr notice to have the bed made and towels replaced. But the rudeness was next level. I have asked for the manager to call me on repeated occasions and they have not. FOUL

This Hotel used to be The Grafton Hotel, now it's really Getto, staff are rude and they have some of the worst live music in the lobby till 11pm. Stay away!

The food at Hotek Ziggy is. A ok. It's nothing to write home about, but definitely solid. The pirtions are generous. In fact., I could have easily share my American breakfast. The house made chicken apple sausage is really good.As ar the hash browns (super cruspy) and the biscuit ( great crumb). The Cacio Pepe pizza and Truffle fries from the night before were similarly generous. I guess my criticism is the food is all kind of plain. Nothing really stands out. So nothing will amaze you, but you shouldn't t be too disappointed either. They are also really slow. I suspect thet are understaffed, which would contribute to the slow part. If you are staying at the hitel, the people watching and convenience might jst win you over.

I stayed at Hotel Ziggy a few weeks ago while I was traveling for work. My stay was around 2 1/2 weeks in total and every single person I encountered was great. From the front desk to the valet, everybody was so friendly and helpful and I truly felt right at home. The hotel itself is also a very cool spot. The pool was a great place to hang (especially when the whole block had power knocked out!) and there was live music a few nights during my stay. My room was clean, well decorated, and bigger than I expected. I would absolutely stay again!

Amazing hotel, such a friendly , welcoming warm atmosphere and vibe. Every single staff member was exemplary and went above and beyond. I will absolutely stay here again.

My review is not about the staff, because they were nice. It is about the hotel, and especially that they do not inform you ahead of time that you will be sleeping in the middle of a nightclub with a dj. I'm here now, have an early flight tomorrow. It was all good, until at about 9pm my whole room started shaking. And I'm not talking about loud music - I'm talking unbearable bass and shaking walls with loud house music on top. Also, whole hallway of weed smoking drunk people screaming their lungs out. I called the front desk and was informed this will go on until 2am. I'm not old and like to have a good time, but not when I have to wake up at 3 am. Also, a bonus - when I woke up for breakfast today, I was informed that there will be breakfast if the chef decides to show up. It was 30 minutes after the time breakfast was supposed to start. So yeah, I feel bad for people who stay here with kids.

My experience at Ziggy Hotel was phenomenal. I have never met a front desk staff person like the one at this location. Brandon was my first point of Contact and supported me throughout my four day stay. He truly embodied the Spirit of Hospitality and overwhelming care and concern for my experience. Not only was comfort and stay a priority but I felt valued as a guest. I highly recommend Hotel Ziggy in West Hollywood if you're looking for a luxury hotel with a front desk staff that practices overwhelming care and concern for their guest. A+ from me Hotel Ziggy! Dr. Wade

We called prior to confirm check-in was after 3pm. When we arrived at 3:30, our room wasn't ready and we we're told we would be "taken care of" for the inconvenience in the form of two drink tickets; beer, wine, and well drinks only, no specialty drinks. Our room was upgraded to a pool side room, which also places you near the late night music- which was overcome by the boisterous room a/c fan. The head of the shower pipe was misaligned and sprayed over the shower door into the rest of the bathroom, making it precarious to navigate once out the shower. When staff were notified of the issue, it was met with indifference. The usb/ power outlets near the bed have been ripped out or do not work.

I stayed at Hotel Ziggy on Saturday, August 12. I give them 1.5 stars out of 5. Pros: Location. Right on Sunset. Lots of fun places within walking distance. Free coffee from 7-10 am. Friendly valet (Although I waited for at least 10 minutes for a valet to get my car. I don't blame them. I think there was only 1 and he was super busy.) Friendly front desk folks Cons: Noise: Walls are thin. It's old. It's so thin it's ridiculous. Pool party so loud. Daytime so it's fine and the vibe looked like a good time. More noise: Upon arrival, I was "upgraded" (not by choice) to a room with a king bed right above the concert room. I definitely would have appreciated notice that I'd be right above the noise. I heard their loud rehearsal and it shook every piece of furniture in the room. I asked to be moved. They said they "called me" in my hotel room to notify me. They should have called my cell phone. Makes no sense. More noise: I was moved to two floors below and the gal at the front desk said, "You won't hear anything. Don't worry." The room was so loud that once again, the floors shook and everything creaked because of the music. It was SO. LOUD. (Also super loud in the hallways the next morning before 8 am.) Policy: I couldn't sleep. There was no way. I asked for a refund and got the "urban amenity fee" and the $60 (omg) valet fee discounted. No % off of the hotel even though I could barely fall asleep. The manager (I think) wouldn't allow me any further refund. *It would be a lovely courtesy for management to let their patrons know that a loud rock concert would be going late into the night in the hotel. Would never stay here again and will tell others not to do as well.

Best hotel on the strip. It gives you a boutique feel but with the amenities of a big chain hotel. I can not say enough good things about this place. Extremely pet friendly and hands down some of the best service I've ever received in Hollywood. Tucker was incredible at check in and came through for us. He was so professional and accommodating. Everyone who helped us was so nice and welcoming. The robes in the room are so comfy and the pizza is delicious! Finally a place that is bringing back what Sunset should be. We will be checking back in soon!

Second time staying here, first time was good. This time first room had toilet that would not flush. Second room had what looks like fecal matter already in the toilet. I was asked to clear it myself. So after being here an hour as i write this i am waiting for my 3rd room with what i hope is a clean and working toilet. No satisfactory consideration was offered and when i asked i was told it was unwarranted. Here is pic of toilet from 2nd room. In my opinion this place isnt taking care if its rooms or guests.