Hotelito Azul Tulum

I just spent 5 days at Hotelito Azul with close friends, and we had the most wonderful time! The grounds are incredibly beautiful and thoughtfully designed, and the small size of the hotel means that every room is just steps from one of the most beautiful beaches I've ever seen. I saw several incredible sunrises over the ocean from the hotel's beachfront, and the rooftop area offered a great view of the sunset over the jungle. The staff were friendly and accommodating, and it was easy to communicate with them via Whatsapp whenever we needed something. Griselda in housekeeping did such an amazing job keeping our rooms clean, which is no small feat for a beachfront property and all the sand that comes with it. We also really appreciated her towel folding artistry, which was a fun surprise to come back to each day. PROS: - Great location - Beautiful grounds - Clean beachfront - Helpful & responsive staff - Comfortable & large beds - Nice shower - Morning coffee delivery - Delicious breakfast at Olivia CONS: - Rooms had no dressers or drawers to store clothing/belongings. - Bathroom lighting was pretty dark, which made it less than ideal for shaving or applying makeup. - Music was a little "party-forward" for my taste - we would have preferred music that was a little more laid-back and relaxing (at least during the daytime). We did eventually come to find this quirky and kind of charming, though. Overall, we had a magical experience in Tulum, and our choice to stay at Hotelito Azul was a significant part of that. I can't wait to come back!

What an amazing stay we had at Hotelito Azul! Thank you to the amazing staff and all the accommodations provided all in house. Agave’ restaurant was incredible we ate there 3 times during our 1 week stay. The property sits right on the beach in Tulum, incredible view and vibes. This quant, quiet hotel was perfect for us to get away from the hustle and bustle of normal life. The staff was incredibly helpful and accommodating. If you are looking for more of an intimate, relaxing, get away, this is your spot!

Our stay at Hotelito Azul was amazing! We were there for four days and 3 nights and barely left the property. The restaurants were great and had so many options for breakfast, lunch, and dinner. The service was the best part! They were very accommodating in finding us safe travel to other areas and were always available for anything we needed. I hope they start to get more business because the stay was fantastic. It was practically empty except for us on a beautiful property, so they definitely deserve to have more people. It was absolutely worth the stay!

We loved our stay! The room was just as described, AC worked well, and bed was nice. The location was easy and the staff did a great job of connecting us with ATV rentals and airport transportation vendors. We were impressed with the food and beverages. I was pleasantly surprised to see that it was not crowded. Perfect, relaxing trip!

From the moment I stepped into this enchanting boho chic haven, I knew I was in for a luxurious experience! The staff went above and beyond – their attentiveness and friendliness made me feel right at home. The security guards were incredibly helpful, adding an extra layer of comfort to my stay. I can't forget to mention Griselda, the housekeeper, who was a delight! She was always ready to lend a hand with a warm smile. This charming property truly stands out, thanks to the front desk agents who are not only great listeners but also masters at getting things done efficiently. I can't wait to return during the high season! And for all the pet lovers out there – this gem is pet-friendly, making it the perfect getaway for everyone. All in all, this is the best spot in Tulum!

Me and my husband stayed at Hotelito Azul and absolutely loved it! It’s so beautiful, we did try a few other restaurants around town, but honestly, the food at the hotel kept winning us over. Every meal we had there was fresh and flavorful. Sadly didn’t spend a lot of time on the beach due to excessive seaweed from that storm. What truly made our stay extra special was the staff. Everyone was so friendly, helpful, and quick to assist with anything we needed. When heavy rain came through and we had a couple of leaks in our room, the team handled it all smoothly and even arranged a room switch for us with no hassle at all. A special shoutout to Griselda from housekeeping! she did an amazing job keeping our room spotless and brightened our day with her jokes and warm personality. Absolutely loved our stay at azul!

Customer service was great, food was always solid. Location on the beach is great. Can walk anywhere you need to. The rooftop view is amazing. Extra shout out to Griselda in the cleaning crew, she did a great job and her attention to detail was amazing! Will definitely be back.

We stayed in an oceanfront villa for 5 nights. This is a hotel we enjoyed, but there are pros and cons. If they could address the cons, Hotelito Azul could be a real gem.||Pros |- We loved our room and the large bathroom. The bed was very comfortable and the deck was spacious with a couch, two chairs and coffee table. There was also a raw edge table with two chairs plus two hanging chairs.|- The rooftop pool is long which makes swimming laps great and the water temperature was perfect. The view during the day and evening at sunset are amazing. There are not many beachfront pools with pools; those that do tend to be very small like a plunge pool|- Food and service at Agave was great. Jorge and Jonny were very attentive and friendly.|- Food at Olivia was good, especially some of the smoothies.|- Griselda did a great job cleaning our room. She is one of the most efficient maids we have ever had. Works hard and is quick. She is does lovely towel art and is very friendly.|- Because the rooftop bar had very limited hours, Jorge or Jonny delivered dinks with a smile when ordered via WhatsApp. They were great.||Cons|- First full day the rooftop pool was green and closed. It didn’t get any service until my husband complained. Samantha messaged him back that it was caused from guests wearing too much sunscreen. We have a pool at home at the cause was NOT sunscreen, the ph was off. Why would a hotel blame guests under any circumstance?|- The service at Olivia was slower when eating in the restaurant than ordering room service. The coffee is weak “americano” and they don’t serve the dark Mexican coffee that other hotels offer. Hot Chocolate was also made with water instead of milk. We have traveled to many areas of Mexico and had never experienced that before.|- The small oceanfront pool above Agave has seen better days. Not very clean and we never noticed the pool pump working. The skim coat in the pool is also chipping and peeling.|- Rooftop pool opened at 11am and music didn’t get turned on until late afternoon.|- Rooftop bar was poorly stocked with extremely limited hours which meant drinks had to come up from Agave which isn’t very efficient.|- Signage for the hotel was very difficult to see. Good thing my hubby did his homework on YouTube.||Overall, we had a very nice stay.