Jeff W.
Yelp
June 7, 2022
I had the misfortune of Wyatt waiting on me this evening. I arrived at 10:00pm, an hour before closing. There were a handful of customers in the dining room. Simply stated the restaurant was anything but busy. Wyatt makes his way to my booth. His lips move. He makes sounds but he's inaudible. I ask him two times to repeat himself. Finally, I discern his name is Wyatt, and he's my server. Can I get you something to drink? Sure, coffee. 10 minutes later, Wyatt's back with the coffee, which is warm. Now it's time to place my order. I select the chicken salad. Wyatt seems bewildered. I don't trust him. I ask Wyatt to repeat my order. Wyatt says, "You want a chicken tenders salad." No, dude. Not tenders. Grilled chicken. I point to the item on the menu. I ask for my salad dry (no dressing). How could Wyatt screw up this order? Easy. He returns with my salad dripping in oil and disappears. I cannot tell him my salad is not as I ordered because Wyatt is conspicuous by his absence. I suck it up and eat the salad because I don't want to wait for Wyatt to reappear, and there's no way of knowing when, if ever, I'd see my fabulous server again. At no time do I see Wyatt until I finish my meal. Never any: "How's your meal? Anything else you need? Care for more coffee? Now to my salad: wilted lettuce, soggy onions, undercooked chicken, and a hard-boiled egg sliced razor-thin and impossible to pick up with a fork.
Oh, I forgot. I never got my biscuit.
Vibe and aura on a scale of 1-10 =1. Way, way, way, way, too bright!!
April 15, 2024 UPDATE
I returned to the House of Pies to see if they had improved since my last visit. Sadly, the two menu selections my girlfriend and I ordered were inferior. I had the toasted roast beef sandwich, served on mushy bread, lacking any crunch. The roast beef was stringy and tasteless. For my side, I chose cottage cheese, which was runny. She ordered the beef fajitas. With this entree, the meat was like shoe leather: tough chewing and not even close to being tenderized. We suspected they used meat from a cow's rump because it's a cheap cut--another poor showing HOP.