Stephanie L.
Yelp
I'm honestly confused as to how this place has such high reviews. It's not welcoming, the customer service is really low, there aren't any food products in the case, nor is there any signage to even indicate what they're selling. Basically, if you didn't know what a silvana was, you'd be SOL because the employee working there couldn't describe anything. When we asked her what brazo de mercedes was, all she said was uh.. do you want me to show it to you? I mean... we do eat with our eyes, but we would still like a better description.
My sisters and I came in to try out their silvanas. I'm a pro yelper so I knew what to expect. They do NOT allow you to buy by piece. If you want to try their silvanas, you have to order by the box. One box is 14 pieces for $33, so yea, kinda pricey. The upside is you do have to keep these frozen, so if you don't have anyone to share with, at least you can keep it preserved for when you want to eat it.
Silvanas are essentially a frozen cashew cookie, with a buttercream filling, and then coated in cookie powder. They sell an assortment of flavors: mango, strawberry, ube, buko pandan, original, mocha and chocolate. I got a few of each except the mocha and chocolate. Of all the flavors, I felt the ube and buko pandan was the best, but my sister liked the original.
We heard a lot about sans rival cake too so we opted to get a mini size. The mini size is seriously mini. It's about the size of 1.5 hostess cupcakes stacked together. For $11... this is pretty pricey. I don't mind paying for a quality dessert, but we all agreed this cake was really bad. They had two flavors, original or toblerone. The employee said the original is the best. Well... if this is the best, I can't imagine how bad the other one is. Between 4 of us, we shared a quarter of the cake and that was enough (basically one bite each). It has a similar silvana texture inside but the outside was basically just butter. I know it's supposed to be a butter cream but it was soooo salty and the texture of the butter cream literally just like if you took a bite of a butter stick. It was completely off putting. So many people rave about sans rival cake, so I'm thinking it was just poor execution at this spot, versus the actual cake itself.
I've had much more flavorful silvanas elsewhere, so this spot as a whole was disappointing from the products, to service, and everything else in between :(