Edgar V.
Yelp
For the fourth largest city in America, our station is a pretty sad reflection of our status. But, I don't blame Amtrak for it: in the heyday of rail travel, we used the gorgeous Beaux Arts-style Union Station downtown. Now that it has been appended to the modern Minute Maid Park baseball stadium, there's no chance that it will be returned to use as our rail platform.
Anyway, today's station is little more than a parking lot with a small building next to the Houston Permit Center and close to the municipal courts and jail. It is served by the thrice-weekly Sunset Limited, which runs from Los Angeles to New Orleans. Since Chicago is the major east-west hub, you can take a daily bus to Longview and catch the "Texas Eagle" headed north to Chicago or switch in NOLA to the "City of New Orleans" train northbound or "Crescent" to Washington and New York.
Since I hadn't been to NOLA since prior to Hurricane Katrina, I opted to join my friend (Soap Opera Dude) along the way. Since he lives/works in Hollywood (hence the nickname), he was taking the Sunset Limited east - and I boarded at our local station. The inside of the station is very utilitarian: the check-in counter, a few wooden pews, scuffed linoleum, and one small TV. I dared not go into the restroom so I don't have a report on that for you - I do have limits, you know.
If you end up taking the train, be sure to bring valid and active ID: I witnessed one member of a party of 4 being denied check-in by the local station agent since he only had expired ID to present at the ticket window. The agent was adamant in refusing his pleas, which was easily overheard since he had to beg through the small hole in the Plexi-glass barrier. Don't be that guy. (I ended up not seeing him on the train so he may have had to take the bus. But, he was wearing an ugly hipster hat so this wasn't necessarily a bad thing. Meow.)
Since SOD had a roomette, he added me to the passenger manifest at no cost to me. My one-way coach-class return from NOLA cost me $39.75 under a special "Smart Fare" plan available on their website. The coach seats are very comfortable: by way of explanation, imagine a wide first-class seat on an airplane, add footrests and cloth upholstery, a tray table twice the size, and add a curtain on the large window and you've got your coach-class seat. There are only four seats per row and the conductor will assign you a full pair of seats if space allows. Some other tips:
1. You can bring up to 2 bags for free plus an added bag in the roomy overhead rack above your seat.
2. Cell phone calls should only be made in the lounge car to minimize noise in the coach car where people may want to nap - conductors are good about directing callers to take it to the lounge car.
3. The lounge car has the observation seats on the upper level while snacks can be bought on the first level - many patrons bring a stuffed backpack on board in order to avoid buying the overpriced items on board. There are no microwaves or refrigerators available to patrons so room temperature snacks are the key. If you buy a cold item in the lounge car, they will nuke it for you in the microwave as part of your purchase.
4. Bathrooms and handicapped seats are on the lower level of all cars, while regular seats and sleeping accommodations are on the upper level.
5. Another benefit of train travel is that one can roam from car-to-car to stretch one's legs.
6. Smoking is allowed at announced major stops. Even the non-smokers get off and wander the platform to get some fresh air, too.
An odd thing about train travel is that the train can arrive early at a station but cannot leave earlier than the posted time; of course, a train can arrive late at a stop but often makes up the time en route. Luckily, on Amtrak's website, you can use the "Track a Train" feature to get real-time updates of where your train is at any given moment to minimize waiting too long at the station.