hub by Premier Inn London Covent Garden hotel

As expected the rooms are compact but everything you need for a night or two in London. Always clean and well serviced. Only drawback, I find the bed a bit too high and a struggle to get into easily, and I'm 5ft 6in. Sometimes the light/heat control panel can be glitchy and the tv slow to respond. Staff always helpful, efficient and polite. Any issues are resolved. Rooms are quiet. Bed is comfortable once you're in! Free tea and coffee etc from the cafe/bar, and a bottle of water in the room. St Martin's Lane is a great location.

I took a solo trip to London, and the Hub hotel was perfect. It is right in the centre, a very short walk from several theatres and food options.||The room itself was great. I was on the basement floor, so there were no light or noise issues. Everything was very clean and in great working order. There was a good space to sit in the bar area, although I didn’t use it.||This is a super, great, compact hotel right in the centre of London. I will definitely stay here again!

We have stayed in premier inn hubs before so knew what to expect. Room very clean, shower hair shampoo and hand wash provided. Hair dryer in room. No kettle but 24/7 hot drinks available. No cooked breakfast but ample pastries, toast, cereals, yoghurt and fruits. For £6 each was good value.|The location is amazing.|Small area outside for smoking or watching the world go by.|The staff are very welcoming nothing is too much trouble. |We would definitly return. Already looking!

Good but not great: I often stay at the Hubs, mainly the Westminster Abbey one, but this time I wanted to try this one. The staff were excellent, always very friendly, but as for cleanliness and breakfast… well, let’s just say Westminster Abbey Hub wins hands down. I’m not talking about a cooked breakfast (I knew from the booking that this hotel didn’t offer one, which is why breakfast was cheaper) but I have to say that, despite everything, the selection was really quite limited. Additionally, the coffee/cappuccino machine didn’t work for the entire duration of my stay. Honestly, I expected more efficient management; every time I had to go to the desk, wait for a staff member to arrive, and ask for a coffee. The cleanliness of the common areas was below the hotel’s standard: in my corridor, there was a dirty tissue on the floor for three days, and in the end, I threw it away myself because it bothered me to see it! The room itself was cleaned adequately, but I still don’t understand why there are no toilet brushes in the bathroom: it’s ridiculous, as it’s essential for keeping such a frequently used area clean. Overall, it was a good experience, not quite at the level of other Hubs, but I would still happily return. Great location!

Stayed at Hub in Covent garden for the stranger things first shadow show and I was very happy with my stay. The rooms are small but have everything you need, comfortable and cosy. The location is absolutely super perfect for travelling round london, and extremely close to centre of London. Would definitely recommend and most definitely return if in the area anytime soon.

The location of the hotel was great and definitely the best part of the stay. Unfortunately, the room was very small, especially the bed, which was too narrow for two people. The room itself was in poor condition and felt a bit old and worn out. The carpet was extremely dirty – our socks were visibly dirty after the stay. The shower was also very disappointing. The water pressure was so low that it was almost impossible to wash my hair properly. The breakfast did not meet expectations either. The selection was very limited, with only two types of bread, a small amount of yoghurt, and canned fruit. Overall, this hotel might be acceptable for a one-night stay due to its location, but I would not recommend it for a longer stay.

Extremely basic room. One bath and hand towel so you have to contact the reception for more. ||Room cleanliness wasn’t the best, carpet has definitely seen better days. ||Only 2 usb sockets in the room, all plug sockets on one side of the bed so if you’re charging things you have to balance them on a very slim shelf. There’s nowhere to put a phone if you’re sleeping on the outside of the bed either. ||Bathroom is basically a glass cubicle with half frosting. So make sure you know your room partner very well to avoid embarrassment! ||No coffee making facilities in the room, you have to go down to reception for that. Not great. ||Would stay here again though as it’s perfect for 1-2 nights. Any longer and I’d stay at a normal premier inn. ||Would stay

We went to see the Nutcracker ballet, over night stay. We had an assisted room on floor 4. Very big and accommodated our needs. No tea or coffee in the room but easily assessible 24/7 from the bar area. All staff extremely welcoming and helpful. Breakfast was continental only but adequate for our needs. I would highly recommend this hub. Near theatre land and lots of near by places to walk to, like Leicester square and Covent garden. Loads of bars, restaurants and shops

Nice hotel in the right spot in London. Wonderful staff. Very friendly and professional. Was a pleasant stay. Recommend

The "double bed" in the standard room is a large single bed against the wall. Big accessibility issue: if you want a normal double bed with access on both sides, you need to book the premium room.

Checked in today and it's not too shabby. We came in early so had to store luggage. They have kiosks to get your card for self check in. One tip they should do is place a "Place Key Card Here" to help folks when activating the room key. Otherwise the room is tiny. Really tiny but really convenient to all the attractions and the theater district. I'll definitely write more later :) another downside is no fan in the bathroom.

The Hub was awesome during our stay in London before we started our Trek around Europe! We decided to stay at the Hub because we wanted a hotel close to St. Pancreas station, but also didn't want to spend a lot since we would only be staying 2 days and be out and about for the most part. The Hub was perfect. It was only about a 5 minute walk from the train station. We arrived 3 hours early before check-in, but the staff was able to check us in somewhat early. Our room was tiny, but great. I was surprised how modern the room was with their motion activated lights and remote control buttons located right by the bed. It was the perfect amount of space for our short stay. The bathrooms were decent size as well. If you don't care about a big fancy room and only need some place to sleep- this is the hotel for you. In addition, during Happy Hour they offered buy 1 get 1 free drinks. My husband and I downed 2 cosmos one night for only $13! Plus, from 5-7pm, they give you a complimentary cheese plate with crackers. Not too shabby. We didn't eat here, but they did have a small menu, bar and restaurant area. They also had a coffee machine available 24/7, but did not have to-go cups. Long story short- if you want a cheap place, nothing too fancy, safe and clean- the Hub is for you.

I booked a 7 night stay at Hub by Premiere for a solo trip to London in July. I was trying not to break the bank, while staying somewhere centrally located, clean and modern. Although a lot of reviewers complained about the size, I'd stayed in a windowless Bloc Hotel room at Gatwick on a prior trip, so I was pretty confident that size wouldn't be an issue. Plus I'm the type to be out and about on vacation. I arrived at 2:00p and was able to check in right away on a self-serve kiosk and go up to my room. Although compact, it was bright and had a window (but no real view). The bathroom featured a decently sized shower stall, toilet and sink, and truth be told, was about the same size as the bathroom in my Manhattan apartment. The bed was a full-size, abutting both the bathroom and the wall, and two big storage drawers pulled out from underneath to store luggage. There was also a slim hanging rack for hanging coats and other items. Hands down, the best part of the hotel was it's location; midway between the Leicester Square and Trafalgar Square subways. I walked to Westminster Abbey, The London Eye, Covent Garden as well as Soho on several evenings. Food, shopping and theatre were located right outside the door. There were a surprising amount of English locals checking in for an overnigight theatre trip. The hotel has a little bistro on the ground floor that serves a basic breakfast each morning. I took advantage off the offer to pay £5 in advance for breakfast each morning. I liked the convenience of being able to eat before heading out. I truly enjoyed the fresh grilled cheddar cheese sandwiches ("cheese toastee"), fruit cup and coffee. They even made me a to-go bag one morning when I was running late for a tour. Departure was as seamless as my arrival. They held my bags for free while I attended a final tour from 9:30-12:30pm, and then had lunch. It made all the difference in enjoying my last day. I would definitely stay again.

I really loved this place. The location was so central to everything. The room is small so I wouldn't recommend for families or couples with a lot of luggage. For me it was perfect. The room was designed perfectly, making perfect use of the space. The staff was very nice and helpful, I really liked that they always had someone there 24/7. Please don't let the 2star hotel rating scare you. It's rated lower because it doesn't have amenities other hotels have like a gym, spa, pool. If you're ok without those things, you will love this place.

The only thing positive about this hotel was the bed was decently comfortable and the daytime manager was pleasant. During our stay the TV in the room would work for an average of 4 minutes and then completely shut off on it's own, making it completely unusable even after informing the staff of the problem. Every time the door to the room was opened it would automatically turn off all lights and air conditioning/heating, there were 2 of us in the room and this was wildly inconvenient when only one would leave the room. The hotel is advertised as having WiFi but the WiFi in the rooms is nonexistent. It took us reloading the WiFi a minimum of 15 times in 2 minutes to get onto the WiFi for just enough time to send a single message before it disconnected again. We were told by the staff that the bar/snack area downstairs was open until 2am and when we attempted to get a soda slightly after midnight the staff refused to serve us even though they were stationed at the bar/snack area. The control panels in the room are touch screen and situated just above the headboard area, if you sit up in bed at all it will inadvertently hit the light switch and leave you in the dark. Me and my partner will never stay at this hotel again, and could not be more disappointed with their services and amenities. If all you need is a bed, then this hotel will due. If you require a television, WiFi, or a room that doesn't turn off your lights and air conditioning on a whim then do not stay here. The location was great, but this hotel was one of the worst experiences we've ever had. The rooms are also EXTREMELY small, but we knew that before check in so we weren't surprised by that. If the hotel delivered what they advertised they provided we would have had no complaints. We stayed here for a business trip, so the WiFi was a very important feature that they completely lied about being able to provide.

This is our first stay here and we love this place. We have been coming to London every year for quite a while and were always disappointed in other hotels. This place is very nice, the folks here are very welcoming and helpful and its very clean. The location is perfect. Yes, the room is small but no smaller than most of the other hotel rooms we've stayed at in London and the price here is very fair and reasonable for such a great location.

Beware -- they charged me for an extra night and have managed to avoid refunding me for months -- despite repeated assurances. In all other respects this is a good hotel -- location, small but well done room design, lobby sitting areas etc. But none of that is worth it if they make overcharging mistakes that they can't or won't fix.

I had a 4 day stay at this hotel and it was very pleasant. The room smelled amazingly fresh and it was always clean. Check in was fast. I had arrived about an hour before check in time and I was given a room quickly (I didn't have to wait). Location was perfect, it was close to a lot of attractions. Yes, the room is small but it's Europe!!!! What else can you expect... As a Solo traveler it was perfect for me. The bed was very comfortable along with the pillows. The room I had stayed in was underground which kinda freaked me out the first night but got used to it the next day... The perk was it was very quiet and my room was completely blacked out when I went to sleep. I was notified before booking the room that it would have no window... I had booked my room last minute so that's what I get for booking late. This hotel is about 4 minutes away from the tube which made it easy to get to Heathrow Airport!!! I highly recommend this hotel if you are a couple or a solo traveler that like minimal modern rooms. If you are looking for a spacious room look elsewhere.

Stayed 3 days.Easy and fast check in. The receptionist asked if I wanted a room with a window and of course I said yes...Oddly, there is a window, but it's blocked by a wall. I'm not sure why at check in I was asked if I wanted a room with a window, if it was blocked?? Bed is small, but very comfortable. There is a light panel in the "headboard". I wish they had a light panel in the bathroom, it was difficult to get the panel to keep the "low" lights on, the panel on my side of the bed wasn't working correctly. You can also use the "hub" app to activate the lights which worked well. The room is TINY. And even though it was October, the room stayed VERY warm, but they have AC. Unfortunately for my room, the AC kept going out and I would have to go downstairs to ask that my AC be reset. The location is very convenient but the area is extremely congested, being smack dab in the middle of all the theaters. There are many pubs in the area as well, which was great. Leicester square station is right around the corner and you are a block away from St. Martin in the Fields church and Travalgar Square. Really, you couldn't ask for a more convenient location, as long as you are not bothered by all the crowds in the area. It was an OK stay, but I wouldn't come back.