Nate L.
Yelp
Not to torture a cliche but I'm giving Huck's one star because I can't leave them zero. This place should not be in business. They have zero respect for their customers, and more importantly, they have zero respect for their employees. When they warn you on the menu that "they're not a fast good restaurant" that is an understatement. Frankly, fast food is a more enjoyable experience. Huck's takes 2+ hours to make a hamburger and apparently expects you to sit quietly and feed the gnats without so much as a hint of frustration.
We arrived at 6:30 with kids, and were told it would take 45 minutes to get our food. After an hour passed and we hadn't even had our order of chips and salsa reach the table, our waitress (who looked barely 18) was kind enough to say it was comped (which we all protested, yet she insisted). After waiting another hour+ for food that never came, we gave up and left (because we had children with us).
As we attempted to leave, we were threatened by the manager that the police would be called unless we paid for our appetizers and drinks. We explained that the waitress had said they were comped. We then witnessed the manger berate this young lady in front of everyone because "she ain't got that authority." He then made us pay $12 for a handful of kids lemonades and a few beers. They made it clear that they were going to take the money for the rest of the meal out of the waitress's paycheck.
At this, I handed her all the cash in my pocket and told her to go work for a real restaurant that understands customer service and appreciates its employees. The way this place treats their customers (i.e., like dirt) is unacceptable. The way they treated our waitress was criminal. She was the only one that did her job the entire night. This place should be shut down. No one waste your time or money there, it's not appreciated.
And to our sweet waitress, take my advice and find a better place to work. You deserve better.