Nico D.
Google
We visited Hugo’s for the Thanksgiving Feast and, while there were some standout elements, the overall experience did not match the premium pricing.
Atmosphere & Décor
The atmosphere was excellent and the décor throughout the restaurant was truly fabulous—warm, inviting, and festive in all the right ways. However, for a fine dining holiday experience, the tables were noticeably out of place. They were the same type of tables you would find at a casual $8-burger spot, which clashed with the otherwise beautiful décor and the elegant chairs that did match the occasion.
Food Quality
The meal began on a high note. The roasted butternut squash soup was absolutely sublime, one of the best parts of the entire evening. The entrées also showed great promise. The meat was well-seasoned, tender, and served warm.
However, the temperature of several sides was noticeably inconsistent:
The cranberry sauce was cold,
The green beans and mashed sweet potatoes were barely warm at best,
Despite this, the flavors themselves were spot-on, showing that the kitchen knows how to season well—execution just missed the mark.
Desserts
Unfortunately, dessert was a disappointment. The pumpkin pie suffered from an off ratio—the crust and filling were nearly the same height. The crust was extremely hard, and the filling had little to no flavor.
The ice cream was frozen solid, while the whipped cream had the right texture but lacked flavor.
Additionally, one dessert arrived missing its caramel decoration, which only further diminished the presentation and overall impression.
Service
Service was good—polite and attentive—but not excellent. For a special occasion dinner priced at this level, we expected a more elevated and polished service experience.
Value
For a party of six, the total was roughly $650, with only one special drink included. Considering the inconsistencies in food temperature, the disappointing desserts, and the mismatch in table quality, the meal simply did not justify the price.
Overall
Hugo’s has a beautiful atmosphere, excellent décor, and some truly delicious elements (especially the soup and the seasoning of the meats). But with the high cost of the Thanksgiving Feast, the gaps in execution—both culinary and service-wise—made the experience fall short of what was promised and expected.