Hunter Lodge Bluebird by Lark

The Hunter Lodge exceeded expectations. The staff were courteous and helpful, and the room (with two queen beds) was spacious and comfortable. The beds were soft and the pillows super fluffy, which I love! we especially appreciated the heat lamp in the bathroom to keep you toasty or dry wet clothes. The decor in the room and throughout the lodge can be described as elevated ski lodge - deep hunter greens, black wainscoting and plaid carpeting - with warm wood accents throughout. It was the perfect combination of lived in and contemporary. Included continental breakfast and all day hot chocolate/tea/coffee made it really comfortable for a family of 4. Lastly, it’s a a 3-minute drive to Hunter Mountain. We’ll definitely be back!!

Definitely a place to come back to! The accommodations are very comfortable. It looks to be a modernized/updated motel but the rooms are spacious (bathrooms are smaller but updated) and the common space is also very nice and large. They offer free continental breakfast in the morning and fresh popcorn snack in the afternoon. We were traveling with a few kids but there was plenty of space to spread out everywhere. The lodge also offered a free kids movie night which was a fun touch. There is also a “game” room w 3 video games to play. The “Tavern” is nice and offers good bar food and very convenient. The staff was super friendly and very helpful! Location is great! Everything is super accessible. We will definitely return again!

location and staff services are great. Friendly warm place , pet friendly . Rooms have been updated since the old Hunter Inn days. Only complaint is the room lighting. The interior decor is dark in color and the lighting is low and harsh. picture Edison light bulbs !! other than that, definitely good place to stay .

I must say.. I work in hotel operations & frequent them often… this shower was phenomenal — maybe the best yet! The back second floor patio was a hidden gem, loved the coffee available 24/7 & the cozy warmth of morning breakfast in the tavern served complimentary with the fire roaring.. like a dream. The bed, I was the most snug I’ve been in years! As much as I wish dinner & the bar at Hunters Tavern was open 7 days a week, I understand that Thursday - Sunday makes the most sense for buisness purposes. My dog loved the patio just wanted to smell the mountains goodness rolling in! I would recommend this location time & time again. For what a steal! It’s also rare to offer housekeeping services nightly, I was impressed. Thankyou for being so kind, appreciate you for hosting us. Til’ next time Hunter & CatSkills! ✨

The rooms are dark and loud. There's banging pipes all night at inconsistent rhythms, bring ear plugs. Climate control and mattresses are both uncomfortable. "Continental breakfast" is coffee, bagels, muffins and yogurt. No protein or juice. Tavern food is good

The overall experience was positive. Dinner was ok but very chaotic, I dont think they were staffed appropriately to handle all the people in the dining room. Every question we had for the waiter was answered with "I dont know" so that was disappointing. The game room is 2 arcade games and a TV. Was hoping for a bigger hang out area. Coffee was available all day and they had a nice variety of choice for the complimentary breakfast. Clean rooms.

Cute hotel, could use a few more amenities. Rooms are very dark, but beds are very comfy. Doors are extremely thin so you hear every voice walking down the hall.

We really loved our stay here! The room was great and all the staff were really friendly! Special shoutout to Allyssa who went above and beyond to make our stay extremely comfortable, we truly appreciate her warmth and hospitality. Thank you!

A group of girlfriends from grad school and I stayed here for 3 nights (I was here for two) for our annual reunion gathering. The staff were friendly, responsive, and helpful. The free continental breakfast has options for everyone. Our room was spacious - 2 bedrooms, kitchenette, living area and bathroom which was great for hanging out and catching up with each other. Lots of great restaurants and things to do in the area.

The lodge is beautiful and so comfy. My boyfriend surprised me here for my birthday and I'm so glad he did. The views are gorgeous and the room is spacious and comfortable.

Stayed here last Friday July 12th and as much as it is a good location and close to all I most likely wouldn't stay here again. My issue came with the lack of experience with the nightly rate as well as the dishonest employees working there. The rate issue came with the failure to honor the "military discount" of 10% which the front desk informed me did not exist even though the website clearly stated it did for that specific location (I have attached the screen shot). My second issue was we left a tablet on the top bunk in the room and after the room was cleaned it disappeared. My child was very upset because it contained some progress in games that cannot be replaced however we have since purchased her a new one anyway. It was just very disheartening that someone would take something that clearly belonged to a child. I chose to give them a two star review even with the unfortunate events because the property is a nice location and relatively clean outside of the marijuana smoke coming from the room next to us. They have a nice campfire outside and the rooms were clean. The restaurant does take foreverrrr to bring out the food so make sure you are comfortable if you decide to dine in. Overall the place just wasn't for me as you should feel safe in your room.

Went for dinner. Left because the woman behind the stick was abrasive and confrontational, with a potty mouth to boot. Major turnoff. I had been warned, so shame on me. Took my show to a competitor up the road. Manager (to their credit) seemed to intuitively understand what the problem was, but what remains to be seen is how they solve for it. If they get better help, I'll give it a second shot and review accordingly.

Just completed a wonderful stay at the Hunter bluebird lodge. The rooms and common areas are super cozy and the staff is friendly and welcoming. Sidenote. We only ordered one thing in the restaurant, but it was delicious! I also slept well bc the beds are comfy and it's so quiet up there in the shadow of the mountain. Will be back in ski season for sure!!

Definitely a beautiful hotel. When you walk in you are welcomed with a fabulous team but what I loved most was the lounge/library with the fireplace. I sat there for hours, met other guests, and really enjoyed my time there. The atmosphere is lovely and you must get the smores package and roast smores outside at the firepit. The staff is great and the manager is fantastic. It is such a breath of fresh air. There is a ski rental place next door and it is so convenient to pick up your skis there - avoid the lines at the mountain. Our room was incredible - the space and the loft were unprecedented for us - so much space and an area to have friends over for appetizers and play card games with the kids. I highly recommend this to everyone! They are also dog friendly - even providing a dog welcome package for your dog!

We came to this place for dinner on a Sunday evening. We had called in advance and were told that it was not busy and reservations were not required. That was true, there was only one other table being served when we arrived and they had already completed their meal. Mind you, this was 5:30pm during ski season. We were greeted and offered beverages, and our orders taken fairly quickly. Our food arrived, and my husbands meal was not 100% as he ordered (he asked for chips instead of fries) but we didn't say anything. My grilled cheese sandwich didn't appear to have any cheese on it. There were tomatoes, mustard and onions but I never found any cheese. It was still tasty. We were not offered refills or second drinks, so we made do with what we had. Our waitress cleared our plates, and then we sat there for 15 minutes before we could get her attention to bring our check. By this time, she did have two more tables. The setting was pretty, the fireplace was enjoyable. There were fresh flowers on the table. But the food and service deserved 3 out of five stars. We would skip this place in the future and try somewhere else. It wasn't awful, it just could have been better.

The Hunter Civic Association held one of our monthly dinner meetings at the Bluebird Hunter Lodge. The atmosphere is delightful. The appetizers were colorful and tasteful, and the dinners were delicious. The wait staff were warm and friendly. Thank you Rachel for your gracious hospitality. Jim and Betsy

From the moment we walked in, Rachel, the manager, made us feel welcome and at home. The lodge is cozy and beautiful, with comfy couches and chairs and a roaring fire in the "living room" (I love that Rachel called it a living room, because that is exactly what it is! A great place to sit and relax.) The rooms are charming and homey, and the bathroom, while small, is beautifully appointed with modern furnishings. I will absolutely be back!

As you can see from my other reviews, I have only once before posted a negative review of any establishment. Generally, I live by the motto, at least with respect to my public comments about businesses, that if I can't say something pretty nice, I won't say anything at all. However, in this case, I am constrained to make an exception, and issue a warning to other travelers who may not "read the fine print." Specifically, yesterday my wife and I drove 3 1/2 hours to the Bluebird Hunter Lodge, and checked in with our docile house cat. I SPECIFICALLY told the woman at the front desk as we checked in that we had a cat - because it was my understanding, based upon Bluebird's Expedia listing, that we would have to pay $35 a day for the cat. Indeed, we booked the room at Bluebird because we needed to take the cat with us on this trip, and Bluebird's Expedia listing states in part: "Pets Pets allowed for an extra charge of USD 35 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only Two per room (up to 70 lbs) Pets cannot be left unattended" A screenshot of these terms is attached for your review and information. After checking in, and dragging to our room belongings for a four night stay, I was carrying our cat's scratching post into the hotel, when I was spotted by a woman who I later learned was Rachel, the infamously rude Bluebird manager mentioned in other reviews. (We always bring the scratching post to make sure that the cat doesn't scratch anything other than the scratching post - and he never has.) Rachel rudely told me that cats are not allowed at Bluebird, and that "dogs are the only pets allowed at Bluebird." I told her that it was not my understanding, based upon the language quoted above, and Rachel barked back that I "should have read the fine print more carefully," because, again according to Rachel, it clearly states that only dogs are allowed. Frankly - Rachel is wrong. At best, for Rachel, the language is ambiguous and unclear. All of the language, as quoted above, refers generally to "pets" and "animals", except the one cryptic phrase "welcoming dogs only," which I had quickly read upon booking through Expedia only to mean that only friendly dogs were permitted. Call me crazy, but if Bluebird intended only to permit dogs, why wouldn't its Expedia listing read as follows: "Pets Dogs only allowed for an extra charge of USD 35 per dog, per day Service dogs are welcome, and are exempt from fees Dogs only Two per room (up to 70 lbs) Dogs cannot be left unattended" That language (in stark contrast to the language actually employed by Bluebird on Expedia) makes clear that only dogs are permitted. My wife and I attempted to reason with Rachel, to no avail. We explained to her our confusion regarding Bluebird's pet policy, we offered to pay for any damage caused by our cat (we knew there would be none), we reminded her that we drove 3 1/2 hours to get to Bluebird, and didn't know if we would be able to find any other accommodation, and I even told her that the woman who checked us in had been specifically informed that we have a cat. That woman, by the way, actually insisted in front of Rachel that she thought I "was only making conversation" - like out of the blue, I would just mention for the hell of it that I have a cat. (She was probably just terrified to admit the truth in front of Rachel - including the fact that she watched us carry the cat and it's litter box through the shabby lobby.) Ultimately, Rachel threw us out without regard to whether we would have any place else to go. We ended up staying at the Comfort Inn in Saugerties - approximately 20 miles away. (Particularly inconvenient since the rest of our family is staying at a different hotel in Hunter, about two miles from Bluebird.) Perhaps it was my bad for not reading more carefully the "fine print," as Rachel called it. On the other hand, for the reasons I pointed out to Rachel, Bluebirds' policy is ambiguous at best, and I believe we should've been accommodated in some way shape or form. We explained to Rachel the reason for our misunderstanding, and offered to pay for any damage, etc. etc., as noted above. But Rachel seems to be more concerned with being "the boss" than she is with customer service. In addition to the other reviews noting Rachel's rude behavior, you'll notice at least one person complaining that they too were thrown out of Bluebird without warning for dubious reasons. Accordingly, consider yourself forewarned: do not stay at Bluebird unless you are prepared to engage an attorney in advance to read the "fine print" before you make the mistake of booking there.

We stayed here for one night during a quick trip to the Catskills and really enjoyed it. The staff are attentive and welcoming. The decor was lovely and our king bed was also really comfortable! The shower had great pressure, and having a walk-out patio into the backyard area was really nice. We would def stay here again!

$600/night, NO housekeeping, NO breakfast, NO hot water for tea, NO channel to watch the Superbowl on (we came her the weekend of the 10-13) NO light in the rooms, it's like dungeon, Nobody on the chain smoking staff cares, there is zero service, zero of anything here. You're better off booking the dumpster outside. GO ANYWHERE ELSE, for $521 per night you can definitely find better.

This place is incredible, no idea where theres poor reviews on here. I feel like a-lot of yelpers literally come on here just to bash businesses any chance they can. I met the owner and was so impressed by what she has accomplished with the Blue Bird. The lodge is has been beautifully redone and the rooms are impeccable for the price. The actually tavern has an incredible ambience with a great bar and well catered food for anyone looking for a bite. The fire was going when my wife and I entered from leaving our room. A view of the mountains from the taverns windows were so relaxing we had the poutine, veal schitnzel and grilled cheese. Everything was made to perfection and great service. I cant rave enough about this place and will definitely be back.

They have awful service and the team there don't seem to want to work there, they are very grumpy and just not nice

Clean, cozy, great views. Parking lot is on the smaller side. Quick, efficient, customer service and check in. Close proximity to town. Charlie at the bar is fantastic! Thank you for a great experience.

After driving g up for three hours had. To leave because this place doesn't respect service pets. Emotional support pets don't count here. You can bring 2 70 pound dogs but not a cat. No snack bar . No amenities Room right on the highway. THIS PLACE SUCKS! Rachel is as rude as all heck the owners should know about this. She needs to be fired ASAP. Che k out their other 1 star and 2 star ratings and how others found Rachel to be nasty as well!!

found this place after reading an article in the New York Times. It was a perfect location for us... Extremely comfortable... Staff was so very friendly and accommodating. We thoroughly thoroughly enjoyed it. Definitely would go back. If you go to this place... Do not go across the street to the restaurant at the other hotel. Ridiculously overpriced. Lots of better options in the area....Including at this hotel.

Before my arrival I was told that I can leave my bags at the reception because the check in for rooms were very late. However on my arrival I felt unwelcomed by very mean and rude staff who was very annoyed that I had brought luaggages early. They told me to leave my bags on the floor and said that they were not responsible if anything happens to them. So since I needed to leave my bags in order to ski I hid my bag behind the christmas tree. However a very angry reception lady yelled at me and made a huge deal about me hiding my bag behind the christmas tree. I told her I wanted to hide it so that nobody could steal it but she didnt care. She was veryyy rude about it. I felt very unsafe. So I ended up leaving my bag on the floor in the wide open lobby where any stranger and spot it. Then the next morning I walked passed that christmas tree and I realized people had left 4 big luaggages behind the christmas tree. I knew that the receptionist only was mean to me and my belongings because I was a young asian. And that she allowed only white old americans to leave their bags and only cared for white peoples bag. I would definitely not recommend this place to asians and blacks. They will treat you and your belongings like garbage. It is only a place for welcoming old white americans. I was very hurt by the fact that they wouldnt let me put my bags in a safe place but allowed a white family to hide their bags safely. Felt so much racism. The whole staff is very rude probably treated me like a stupid asian that does not know about leaving reviews. I would recommend booking your stay at the other side of hunter lodge. The resort across the road looked more bigger and had really nice lights. Also this place does not have a bar and restaurant working on weekdays it is only for weekends. And the free breakfast is just one bagel. The resort across the road from hunter lodge seemed much more of a welcoming destination.

We've stayed at other hotels in the area and decided to give the newly renovated Bluebird by Lark at shot. We've stayed at the Captains quarters in Maine another Lark property that was impeccable. This place is a solid choice for $200 but definitely lacks for the $400 price tag which is what we paid on Saturday night. Pros, staff is very kind and friendly! They also allow dogs and the fee is modest. Common area was nicely designed. The beds were not as comfortable as I would have liked for the $400 a night price tag. Rooms were spacious and good for a family. Neatly updated. If you are looking for a simple hotel with spacious rooms this is a good choice. If you want something more boutique and unique this might not be for you. Would have loved to see a more progressive wine and cocktail menu as well. With an eclectic vibe in the Catskills I think that there are far more interesting options then Prisoner and Josh for a wine list. Breakfast was much like that of a motel. Coffee could be improved as well. Again okay for $200 but if I'm paying $400 per night I do expect a bit more. I hope this review is helpful for those looking to stay in this great area as well as management of this Bluebird property.

I'm having a hard time reviewing this place for a few reasons, which is why I gave it a 3, right in the middle. This is part of Lark hotels and I travel a lot and stay in Larks often. Lark Hotels are known for their amazing breakfast and adorable decor. I know this hotel is still under renovations so it's hard to write a review when it's not top notch yet. A few things: *they gave us a room in the basement, felt like a dungeon and the hallway was so dark even in the daytime, and there were two dogs across the hall from us. We could have asked for a new room but we didn't but the hotel was far from full so why put anyone in the basement area didn't make sense to me. We had machinery and wood as our view. *The bed is not comfortable at all. *Bedroom was huge with a nice sitting area *Our room was supposed to have a private patio and since we were "basement" we did not have that. Just know the 100's is the lowest level and I call it a basement because that's what it felt like to me when I first entered. *Bathroom is so tiny, specifically the toilet and shower area. Although the shower pressure and hot water was great. The shower toiletries I also really liked. *Entire hotel had a weird smell, not terrible and not lovely. Maybe it's the wood and paint from the renovations I'm not sure, but it wouldn't hurt to diffuse some essential oils throughout the hotel. *Great customer service as they let us check in early *Text said their tavern was open and when we got there they were not open yet due to the construction. *Breakfast was not up to Lark standards in my opinion. It was typical continental which was bagels, yogurt and cereal. Some bagels were hard and some soft. A bug also came out of the water pitcher and into my cup. * so even though I was not thoroughly impressed with this hotel being it's a Lark, it was a fine mediocre hotel if that makes sense. I will definitely return and give it a second chance once the full renovations are done. I'm also curious to see how much they raise their prices when it is their peak season of winter. I went in the summer so the price was very affordable for a single night.

After planning our annual family reunion here we were unpleasantly greeted by Rachel who was most uncaring and not bothered at all that our reservations of 9 rooms were not correct. One room was changed, and moved away from the rest of our party and two other rooms had no air conditioning. We were told "turn the fan on". we were greeted with obstacles the entire time, every promise Manager Rachel made upon booking this party became a lie. That is after she called my mother a liar. Own up Rachel. The Hunter Inn needs to take course in how to speak to people and turn a bad situation into a better one. Hospitality 101. We will never return. That's 9 plus rooms annually for years to come, you do the math.

So I don't often write reviews but it was necessary. We drove 3 hours to be put in a basement room with only half "the window" above ground. Musty is to put it lightly. Asked for a new room of course. We were given a different room with an entirely different smell with a view of of the parking lot, Parking lot is fine but if I had an unhappy costumer I might try to improve their experience a bit. The smell even worse. I would let people know ahead of time that the room would be underground. I feel that is important info. Don't you? I understand the pressure COVID puts on things and so I would strive not to gross people out with for a room that is $175 taxes in. Last weekend we stayed at the pine inn in Pine hill. Super simple so clean and friendly. I'm writing this even before I sleep knowing it's going to be a long night. PS no WiFi in the rooms. Sorry just didn't want you to be disappointed

Pure racism and Anti-Semitism: My Freind was there last weekend with their family, all of sudden in middle the day they asked to immiddly leave hotel and threw them out like annimmles to the Street!! In the rain, without any notice before, and explanations.. Later they finally got a so-called good-reason that one of them forgot to Re-wear their mask while exit the Room.. in the meantime when other guests didn't wear a mask at all. They didn't even try to Remind at all to waer. What A Shame!!!

The worst hotel experience I've ever had in my life. The manager Rachel, runs the place and belIeve me you won't like dealing with her. The room wasn't cleaned the second day. Nasty expression on her face from the first moment which member changed for any persons I saw

The views are incredible from the rooms at the back of the hotel and it is nice that they have a fire pit. However, the decor needs major updating. My advice is to get rid of the flower shower curtains and get up with the times. Put up some paintings to give the rooms some joy. The carpet in our room was old and tattered. A few changes could make this hotel shine.

It's interesting to see the variations in reviews, a lot of 1-stars and also a fair amount of 4 and 5 stars. This for me is hard to figure as i dont really see them as a 5 star place but they really also aren't a 1-star place, however in the middle at 3 seems to make the most sense. The vent in the AC unit had holes worn through it, it smelled like a locker room of high school socks when we turned on the unit but unfortunately since it was in the 90's there wasn't any way to avoid it. The beds weren't great and weren't bad, i believe they are on the of the only places in the area where you can get two queen beds in a room, although in hindsight i am not sure what situation you would be in where you would need two queen beds. The lobby looks nice but we weren't allowed to use, the bar and breakfast area also looked good but we weren't able to use it either. No games, no wifi in the rooms, TV's had the discount 20 channels. There are balconys that have a nice view of the road and parking lot. Our rooms connected with my sisters but it did look like someone broke into one of our rooms from the other... a little scary... Not sure what the point of the carpet on the walls is.

Seriously straight out of the 80's. No WiFi in the rooms? Is that even allowed in this decade. Bed was hard, walls are thin, and front desk staff left something to be desired. The food was good admittedly. The breaking point for me was pulling back the bed cover and finding clothing tags and a length of toilet paper left behind from the previous occupants. I actually wanted to throw up. I can handle dated furnishings, metal keys and no WiFi... but to not completely strip a bed and replace all bedding after every guess is absolutely disgusting. Pretty sure it also violates some regulation. Not acceptable. Will never stay here again. Recommend staying across the street at Scribners. It looks like they strip the beds after guests leave there. Agh!!!!

Perfectly adequate. Nice people, kinda smelly lobby, very poor wifi. However it's affordable and usually has availability unlike everything else in hunter these days! Don't expect much and you'll be happy.

Best that can be said it has a fine view of the Mountain. That's it. Better to get a Wall screen and save the money to buy a Flat screen TV Get to keep the screen and watch other things.

I was extremely disappointed in this place. We made a reservation on the phone which went well. After we got there, we were greeted by very rude people and were told it was too early to check in. Upon returning later to check in, still greeted with rude remarks and definitely not a friendly atmosphere. The rooms are just ok and definitely not anything luxurious. The bed was very uncomfortable and the room was very loud. Not sure if I will return.

So needed a little R&R being it's been a busy month. So what's better then 24 hours in the mountains. I have stayed her since my high school days. Remember you get what you pay for. So for approximately $165 you get: very nice women at check in, no smiles and wasnt very personable but nice. Check in went well. Got my key, and yes that's the first clue, it's a real metal key. Lol. Walked into the early 80s as I entered. All furniture was the same I think from when I first was here as a senior in HS. But I have to say the bed was pretty comfy. But they do have flat screen tvs. Small but flatscreen. As I woke from a good sleep, I figured I'd get some coffee. ( no coffee makers in room) So coffee canister didnt work, I had to open it and pour it out. Not fun. 2% milk? Dont mind if I do. OR DONT!!!! It was spoiled. Went out for my coffee but has a decent breakfast spread. I did not partake. Remember you get what you pay for. And yes next time I'm up here, I will be resting my head at the Hunter Inn.

Drove 2.5 hours to an Inn I thought was nice and clean because that's what the pictures show right? I was wrong the rude front desk employee sent us to the dungeon basically which they call the 1st floor yet is underground , we decided to check it out 1st and the first thing I encounter is the foul smell , absolutely no window because I wouldn't call what they had a window . Went back upstairs to the rude associate to ask for a different room/floor she then goes " well let me check but I don't think so" this place was dead btw. I hand her my room keys which she grabs them fiercely , as I have my hand out for the new key she throws it on the counter instead of handing it to me and walks away . I didn't say anything because I was absolutely exhausted from driving and working that same morning . 2nd room also had a foul smell we had to open the door and window all night to get some fresh air. The pictures they show are absolutely a lie. This place is super old and Stinky. Those pictures are definitely edited ‍ thank goodness I brought my own pillow and sheet to put over and use my own blanket. The soup to wash your hands was super stale and old . I do NOT recommend this place .

This by far is the worse lodge we have ever stayed at. We came early, hoping there'd be rooms available. Upon entering, we stopped at the front desk. Before we could even speak, the older lady with blonde hair stopped us and said firmly you cannot check in right now. I do not know her name, she must've been the manager. We had small kids with us, we politely asked for a room so we could change them, she gave us a firm no. She showed no compassion. I understand policy, but she was downright rude. There's a bell to ring at the desk, but god forbid you ring it, you will be addressed with frustration and anger. The other younger girls at the desk were very polite. But this manager should not be greeting guests. She set the tone for the rest of our trip. The rooms are VERY outdated. The bedding looked dirty. The carpet looked even dirtier. There isn't even a coffee machine in the rooms. The suites are not worth the extra money. I urge you to stay at Winwood Inn, which is close by. It's a bit pricey, but the staff will make you feel welcome. We made a mistake by staying at Hunter Inn. We will never return here.

I didn't even want to give the hotel 1 star but i had no choice. HORRIBLE CUSTOMER SERVICE AND I DO NOT RECOMMEND THEM 1 BIT!! I had booked this hotel for the Trailblazer festival (June 12-15). It was a red flag for me that they have a zero refund policy on deposits (I have been to over a dozen hotels and none of which have zero refund policy on deposits). But I still booked it back in December. Well, then COVID hit. So I reached out to the hotel via email in mid March to ask if the deposit will be refunded if the festival gets cancelled. No response. I sent a follow up in the beginning of April. No response. A few days later I get a generic email that was sent out as a mass email. Then April 30th, the festival gets cancelled so I sent an email asking for a refund. Again, they just sent out a generic mass email stating they are "figuring out the finances and the options". Then May 9th I sent another email. STILL no response. So I called them a few times, left messages and STILL no response. I sent another email May 12th. Again, no response. But 2 days later they sent out ANOTHER generic mass email. May 16th I ended up disputing the charge with my credit card company. Then May 21st they sent ANOTHER generic mass email saying they are working on the options and will be in touch early the next week. I didn't hear from them again until May 31st with a generic email with their options. As I stated earlier, I booked their hotel FOR A FESTIVAL that happens every year but my deposit cannot be used for next years? And they will refund the money but keep a surcharge?? For what?! So, I did as they asked and responded the same day letting them know I had already disputed the charge. And again, no response! I know of other people that had the same issue for a different festival that also was cancelled due to COVID. I will NEVER book with them again and do not recommend anyone to stay here.

This was my 2nd time here at the Hunter Inn. Previously I've stayed for skiing. This time was for the Taste of Country music festival. And again I am thankful for the owners hospitality, selflessness and generosity. Perfect location in reference to Hunter Mt, the rooms are spacious, clean and updated. And they have an outstanding breakfast buffet that is included. I will be returning.

So my wife and kids and I wanted to get away for the weekend and we found this place on line so despite some of the negative reviews we gave it a shot and we are so glad we did the young lady at the front desk was so nice got us checked in so we could have dinner before the kitchen closed being we got there late. We didn't feel like driving anywhere else and went downstairs and ordered. We were very surprised how good the food was and my wife working in restaurants it's kind of hard to please her and she couldn't stop saying how good it was. The staff was beyond great and very friendly. The all you can eat breakfast was great as well and worked out with having a verity of food for everyone. They have an in house bar so you don't have to drive or taxi anywhere you can sit by the fireplace or hang at the bar and enjoy a beverage we stayed by the bar and socialized with others and the bartender I think her name was Aubrey was awesome . We also got to meet Ronnie one of the owners and he was a very friendly guy and chatted with us for a while. Hey listen we all have different opinions and what we like so if your looking for a cozy place to stay with great food and staff then give them a try. We will defiantly be going back.

You're heading to an seasonal INN in upstate NY, so set your expectations right there. That's not to say there aren't wonderful places to stay around Hunter Mtn, but those expectations, drop 'em. This is not in any way a 'resort'. Three stars for the basics being covered here. Is it close to the mountain? Yes. Is there a lobby, bar/restaurant, bed, bathroom, tv? Yep. Bonus: free breakfast. For a no-frills ski trip, you're covered. Get up, eat, board, shower, bar, pass out by 9pm, repeat. Sure, the place screams THIS WAS CHIC IN '82, but I've always found that a bit charming about upstate inns. The rooms cost differently based on floor, which is odd, but otherwise they're all pretty standard. The 80's decor is all there with plenty of room to put bags, closet space to hang up wet clothes, and a 'patio' of sorts to do whatever you can do on a patio in 20 degree weather. Wifi IS available... in the lobby, but not in the rooms (which was weird bc I was 2 rooms from the lobby and got 0 signal), so prepare for that. I never knew how much I relied on Wifi until that night. Ultimately, as I mentioned, the inn served it's purpose as a crash pad and bar for my snowboarding adventure. Should it improve considering the prices, yes. But for now, it's an A-OK stay if you want to be close to the mountain and not pay mountain prices. Price: $150 on a Tuesday in Feb.

Staying here with my son. And really enjoying it. This place is a cozy throwback inn that is warm and inviting. This place just oozes that family owned ethos. Clearly not a corporate cookie cutter you will find things like a grizzly bear lamp and actual metal keys for the rooms. I travel a lot and hate the feel of oh I am in another cookie cutter hotel room with perfect everything. This place is a charming inn with lighting and amenities that would never meet corporate standards and yet for skiers like us is just what I want. The rooms are cozy and comfortable. And the food. Wow. I had eggplant Parmesan and it was old world delicious and hearty and well awesome. My very picky son ordered penne ala vodka and he loved it. The service from the front desk to the waitress were all friendly people next door types. No corporate uniforms. Just a bunch of nice people happy to help. This place is a laid back charming place to stay. A place that you can trudge in with frozen feet and snowy boots and know you will be nourished rested and well fed for your next day on the slopes.

RUDE RUDE RUDE!!! the place is dirty... its a small hotel in a parking lot on the main road, slopeside is just the back of the parking lot. the parking lot is full of mud all the time, the hotel itself is run down and dirty, if youre gonna stay here i wouldnt turn the blankets down in the bed and disturb the bugs. if you are reading a 5 star review about this place trust me its fake. the hotel is also overpriced... there are much nicer places to stay that arent as expensive with a staff who treats you with respect.

Definitely could use some updating, but still feels cozy especially with the decor. The food at the restaurant was actually pretty decent! We had breakfast both mornings and stopped into the restaurant for dessert one night and all were perfectly adequate. They did run out of coffee both mornings but will bring out more if you ask. The worst part I have to say was the manager, whose name I can't recall, and who was just incredibly rude. You know when you can just tell that someone hates the fact that they have to help you? This is how she made us feel during all 4 of our brief interactions. When she is in the back/out of site there's a small sign propped at the reception desk saying to ring the bell- but if you dare ring it and call politely for help you will be met with instant frustration. Bonus however is the small little library they have with puzzles and books to borrow!

We decided to stay the night in Hunter because we were too tired to drive home after a day of snowboarding. Big mistake. From the outside and lobby this place looked okay, but the room we stayed in was more college dorm than quaint country inn. For the price of a nice hotel in a major city, we got a dimly lit, dank basement room with concrete hallways and an institutional metal door (hardly romantic). The place was fairly noisy at night and the persistent musky odor didn't do much to make it a memorable stay. On the plus side, they included a breakfast buffet and the front desk was pleasant.

This is a 4* only because it's not a Ritz Carlton. It was, however, a GREAT little mountain ski hotel, and a good value for the $. We've stayed there twice. Our rooms were clean, the staff and management were welcoming and attentive (always a smile), and the food was great - we've had dinner there twice, and you can't beat the breakfast. Fun game room, and fun little bar at the restaurant. Laundry room downstairs if you need it. Tried to book it again, but they were full. We'll definitely be back!

Restaurant Review: I looked on every review out there and found nothing on the hunter inn restaurant so I'm going to leave my first ever review to help everyone out. Going in without my yelp crutch was very nerve racking but I have to admit I was pleasantly surprised. My wife and I got the steak and prime rib. Nothing else to say but good. Not crazy over the top excellent (we are from Long Island, ny where we are surrounded by steakhouses) but for a night after a long day at the mountain and for being in the Catskills this place is worth a try. Also for you drinkers... I ordered a dirty martini (ballsy move for upstate ny) and it was actually pretty good.

My only problem with this location is that they don't have a pool. Other than that, the staff is beyond accommodating, they've been going out of their way to make out stay great. The rooms are clean, the balcony view is beautiful (we are hoping to see some wildlife,) there is coffee as tea available all day, a delicious continental breakfast, and on Sunday there will be brunch. Minutes from Hunter Mountain and Kaatersksill Falls, I 110% recommend Hunter Inn. We were supposed to stay elsewhere, which had a 5 star rating here and in TripAdvisor, but we pulled up, checked in, and found projectile vomit on the wall, shower curtain, and inside the lamp. There were no towels in the bathroom, furniture was broken, it smelled. We left and stumbled upon Hunter last minute, they took us right in and we can't wait to come back!!!!

Decent place to hang your hat. Beautiful fireplace in main lobby with comfortable couches to hang out. Friendly local staff, attentive to guest requests. Nice bar. Rooms are a bit dated but clean and spacious. Hotel could use some new mattresses and pillows.

We stayed here on our way home from Oneonta. Well, first things first...our room smelled funny. We were in the 'basement' floor so what should we expect. Can't really pinpoint it but it smelled like someone tried to cover up an earlier smell with something that didn't really work....Anyway, we popped in kind of late on a busy weekend so I guess that's all that was left. The lobby was great, nice fireplace, bar, restaurant. Good grilled cheese and tomato soup for dinner. Very well stocked free breakfast. Maybe a better room in one of the higher floors would have been better. Ya think!?!? :-) Oh and the WiFi wouldn't work!!! I had to have some work done unfortunately and I needed to get it done by 8:30am. No ones was working but when I asked the front desk they initially implied that there was something wrong with my equipment. I have an iphone 4s and an IBM work supported laptop. Then they started to help a little by asking some of their workers and they couldn't get wi fi either on their iphones or blackberry's which usually means something is wrong with the service. Thanks for everything else though.

Had a short stay here during a ski trip to hunter. The hotel is older but the rooms were clean and well made up. The room was hotter than I would of liked even after turning the heat off but just cracked a window. Check in and out was very pleasant. Had dinner and drinks in the bar and it was an enjoyable evening, Breakfast was a nice buffet that satisfied everyone's tastes. This is not a five star resort but for a nice sleep after skiing it is just fine.

The Hunter Inn is single handedly responsible for the WORST hotel stay of my life. When I first arrived I was baffled on how to check in as there is no front desk but rather a window to stand at and wait until a staff member decides to come up. They are very short on staff and this is evident by their customer service...Slow. The rooms are old and dark with few lights. The tvs in the rooms are also quite small. NO ROOM HAS WIFI. It's 2017 how can you own a hotel without WIFI??! The showers are awful as they do not stay hot. Breakfast is offered for free but the food doesn't taste fresh. Their rooms are also extremely pricey often ranging from 200-250 a night. On top of my unsatisfied stay I received a call 15 mins after checking out from the hotel manager demanding I return to pay for a damage in the sink that I did not cause! I tried to explain that I couldn't have possibly done anything in the sink to cause 2 quarter inch chips,but the manager wouldn't listen. She called the police and threatened to press charges on me, I really wanted to go home and I was tired of arguing. So I told her although I did not cause the damages I will pay some amount so she would leave me alone. She requested $800! All For 2 chips in the porcelain sink bowl that could have been repaired or even replaced for under $200. I was shocked. I was not going to spend that much for no reason. The police officer which I believe was the managers husband began to apprehend me until I said "Ok can we please just work something out". I ended up being charged an extra $500 for TWO QUARTER INCH CHIPS in the sink bowl. I wanted to cry afterwards. I beg anyone reading this review to please stay as far away from the Hunter Inn as possible. You've been warned.

WOW this place is a DUMP. We actually put a towel down on the bed. We decided to go to hunter mountain skiing and everything decent was booked but here. We pay a lot for a MOTEL 8. Like $228 for a crapy crapy room. The curtains were obviously used to make the linens on the bed. The towels were from like the 1960 as was the rest of the furniture. This place is disgusting and it should be condemned. Actually Motel 8's are much nicer than this place. it's practically a stationary trailer park. Its dark, dirty, crappy food at breakfast. I didn't even touch it. I tasted the coffeed and spit it out. There is no staff . Just a window to check in. What a joke.. it's not even worth complaining it will go now where .. and so when you look at places to stay you should skip this one fast. skii on to the next joint!