Robin A.
Yelp
The staff were fantastic! Everyone was over-the-top pleasant. The hotel is lovely and the room was sufficient. We reserved a King Deluxe room. Nothing grand, but it was a nice room, other than the horrid view of a parking garage/lot. The bed was comfortable. The air conditioning in the room worked well but the hallways were like a sauna.
The Hutton Hotel is lacking on the basics of providing a convenient, pleasant experience for the price they charge. It's very unlikely I'll stay there again. They're far overpriced for what it is. I'll pay even more and stay at the W or Embassy Suites.
No coffee maker in the room is a dealbreaker for me. That's just a standard amenity, like wifi, a blowdryer and an ironing board. I can't even remember the last time I stayed at a hotel without coffee makers in the rooms, or a free continental breakfast for that matter, especially for the price they charge.
The Hutton has free coffee in the lobby, only if you get down there bright and early, and that's it.
My bf went to the lobby at 8am, got two cups of steaming hot, very strong, coffee in the provided small paper cups with plastic, ill-fitting lids. He struggled with the elevator buttons (you have to use your key card in the elevators) while toting the coffee, causing the lids to pop off and he spilled the hot coffee all over himself. He finally managed to make it back to the room with about half full cups.
Then he went back to tackle the task again around 8:30am. (Yes, we're addicted to caffeine.) The coffee bar was gone at 8:30am! (If you can call it a coffee bar, which was just 5 small, awkward, glass carafes of regular and decaf that were offered.) He went in the restaurant, ten ft away, and asked for two more cups of coffee. He was charged $10 for two small paper cups of coffee. He told them he had just gotten two cups free and was told that now there was a charge for it. This is ridiculous, in my opinion, especially for coffee that tasted like it came out of a vending machine.
The second morning, I went to the lobby with him to get coffee. When I tried to put the plastic lid on the paper cup, it folded in on the side and hot coffee spilled all over the place. At least have cups with lids that fit!!
$50-$55 (valet is $55) PER NIGHT for parking is extremely high too. Oh, and add $5.09 parking tax to that, per day. It's a ripoff.
Be prepared to pay premium prices at the bar as well! Five draft beers and three shots of tequila totaled $99. Add a $20 tip and that's a really pricey little buzz. I may not have minded that so much, had I been enjoying the rest of my stay there.
On the final bill (emailed to me) there was also a "Destination Amenity Fee" of $20 + $1.85 tax, PER DAY, which is a hidden resort fee apparently, because I was lucky enough to get to stay there. There was not enough convenience to justify an additional amenity fee!!! ??? WTF ??? Hutton Hotel is not that grand! Beware!!