"Why did this hotel catch your attention? What's the vibe?There are two entrances to the Hyatt Centric, which occupies a grand, Art Deco building: one from Gran Via and another on a less-trafficky side street. Once you enter, you'll discover a subtle music and radio theme that pays homage to the broadcasting headquarters across the street, as well as plenty of references to Spanish art and culture. An antique staircase rises up the central stairwell, which can be helpful when there long waits for the elevators.
What's the backstory?Hyatt Centric, the first of the brand in Europe, is a the only American hotel on Madrid's most famous street. It's the perfect perch for those who love to shop ‘til they drop—without lugging their loot across town.
Tell us all about the accommodations. Any tips on what to book?Designer Henry Chebaane oversaw the interiors here. Guest rooms are spacious, with polished hardwood floors, comfy platform beds with power and USB ports on either side, and houndstooth area rugs. For the most entertaining views, book a room facing Gran Vía—don't worry, there's good soundproofing. Eco-friendly perks include organic Bee Kind toiletries, boxed water, and energy-saving lighting; eccentric accents include funky, cat-shaped pillows. Bathrooms win bonus points for their salon-grade hair dryers.
Is there a charge for Wi-Fi?WiFi is fast and free.
Drinking and dining—what are we looking at?Locals have been eager to pop in for a drink on the rooftop bar—one of the many along this thoroughfare, each with their own unique vantage point and style. Hielo y Carbon has also been making waves for its flashy all-day menu, which leans heavily on hot charcoals. There's also Crudo Bar, which dishes up what its name suggests. Breakfast isn't included in most room rates, but you’ll want to head out for churros and café con chocolate in a local bar anyway. And if you want to people watch, there’s also a ground-floor bar that mixes up mean—and huge—gin and tonics.
And the service?The service is on point, and staffers speak English well.
What type of travelers will you find here?Guests at Hyatt Centric are pretty well-heeled, yet no one's so snobby that they'd shudder at being seen on this touristy street.
What about the neighborhood?Hyatt Centric is within a few blocks of major museums, shopping, dining, nightclubs, theaters, and plazas. Sure, this is one of the city’s most touristy locations, but it doesn't disappoint. There are also plenty of Metro stations nearby.
Is there anything you'd change?Parking (in a nearby garage) is pricey and the windowless gym is uninspired.
Any other hotel features worth noting?There’s a faux radio studio in the lobby—another nod to the musical theme. And there are borrowable yoga mats available upon request.
Bottom line: Worth it? Why?Stay here for the location and in-vogue décor; World of Hyatt members can score bonus perks like upgrades and premium WiFi." - Ramsey Qubein
