Hyatt Centric Kanazawa

Our recent stay at Hyatt Centric Kanazawa was largely enjoyable, with a few areas that could be enhanced to meet five-star expectations.||||Check-in was smooth and efficient, though we were a little surprised that there was no offer to assist with our luggage—neither upon arrival nor at check-out. While guests may not require help, it’s a service touchpoint often offered at hotels of this tier, and something that peers are definitely do better.||||We were pleasantly upgraded to a King Premium Room as part of our HotelLux booking benefits, though this wasn’t mentioned during check-in. We only realized it later ourselves. A simple acknowledgment would have made the experience feel more personalized. That said, the room itself was excellent—spacious, modern, and very comfortable.||||We had a late lunch at Five – Grill & Lounge after arriving from Takayama at 1pm. The atmosphere was lovely, and the lunch set we chose was satisfying. Breakfast the next morning was as expected—quality spread and enjoyable.||||Check-out was seamless, wrapping up a comfortable stay in a stylish and well-located hotel. With some improvements to guest engagement and service polish, the overall experience could have matched the excellent facilities.

We stayed two nights at this well located modern hotel. Room was comfortable with sufficient space. Breakfast buffet was excellent. Restaurant was fully booked the first night so we ate in one of the many restaurants in nearby train station. Dinner at hotel the second night was good and mostly western menu. Convenient car parking available under hotel. We really enjoyed Kanazawa town exploring on foot with occasional taxi. Our Hertz rental car return was just across the street. Its 100 meters to the train station.

A beautifully designed property with a warm, welcoming atmosphere from the moment you step into the lobby. The entire hotel feels fresh and impeccably maintained - although it’s five years old, it looks and feels brand new.||Our room was spacious, spotless, and thoughtfully laid out, with comfortable beds and a large window offering sweeping views of the city.||The rooftop bar is a great spot to unwind, with a decent wine list and a relaxed vibe. Breakfast was outstanding - a generous and high-quality buffet that exceeded expectations.||My only regret? Not staying longer.||Thank you to the entire Hyatt Centric Kanazawa team for a fantastic experience!

Loved this hotel!! Beautiful, comfortable room. I loved the wet room that included an oversized shower & large bath tub. Great for relaxing after a long day of walking. It was very easy to get to/from when traveling elsewhere since the train station is next door, but isn’t in the center of attractions in Kanazawa. There are restaurants, shopping, convenience stores and coffee shops all very close by due to the train station being right there. One downside of this hotel is that you enter and take an elevator to the lobby, then have to walk through the lobby to another set of elevators to get to your room.

If you imagine 4star hotel you will be disappointed,but if imagine just a city hotel you will be pleased. The furnishings are so luxury and beautiful. There are water bottles in the fridge at your room which is refillable. It’s sustainable idea but the water server at shared place is dirty with dust. I don’t want to refill my bottles there. The idea is beautiful but so sad. And also you can feel Roughness due to dirt in the bathtub. I wanted to have cleaning tools. Hope that just one customer's voice will change things for the better.

Centrally located hotel next to Hyatt House and opposite Kanazawa station. Modern style, spacious and comfortable rooms. Staff are friendly and helpful. Decent gym. Let down was breakfast… not a lot of choice - often had to ask for the milk jug to be refilled, hot dishes in the buffet were cold.

Very good hotel. Extremely well located next to main train station. Rooms were very nice, clean and well appointed. Staff was friendly and attentive. Breakfast buffet was good. Plenty of choices for whatever you were interested in. Had not stayed at a Hyatt Centric before and would definitely consider it in future. Would stay at this hotel when back in Kanazawa. We had our teenage kids with us. They were happy at the hotel. Lots of families staying here,

I booked this because of the reviews, and they were all correct. It’s a beautifully designed hotel right outside Kanazawa Station. The attention to details in the rooms are really remarkable. The blackout shades are the best I’ve ever experienced in a room. The lighting, the amenities, the toiletries, the shower—all excellent. The fitness center is also very nice; albeit, small, it is a nice one for a hotel. The artwork, the rugs/carpet, the walls throughout the hotel—beautiful. Impressive drinks on the rooftop bar ($17 ish per cocktail + 15% service charge). The service and house keeping was top-notch. Loved the big TV and the soundproof walls. I didn’t hear a thing and that’s huge. I’ll rate a hotel poorly if the walls are thin. Highly recommend the Hyatt Centric