Hyatt Centric South Beach Miami

The Hyatt Centric is in a great location, amd it looks beautiful. The service is good, the room was nice and modern looking. My kids loved the pool. They offer Chairs and towels for the beach, as well as Free Bicycles, make sure you check their schedule. The lobby and front desk is actually on the 3rd floor of the hotel, the restaurant and pool are located their also. Pool times is from 7am-8pm

This was one of my best experience and stays at the Hyatt. The rooms and feeling of the hotel is clean and so relaxing. The breakfast is amazing.|The staff was so professional and friendly. |Special thanks to Michelle at the front desk check in. She was so helpful and kind. Michelle made the stay so much more comfortable and stress free. Kudos to the management team whos in charge of training the staff.

Really nice place, good location. We have stayed here for the last few years on vacation. Within a 5-minute walk, you could pass 50 places to eat all around: CVS, Walgreens, souvenir shops, ROSS, and a liquor store. One of my favorite places to vacation. The Hyatt is always clean. Big Plus!!

All the staff is friendly and helpful, this hotel has a convenient location near to visit many places by walking even the beach. The hotel's operation needs improvement in several areas. The housekeeping staff should be instructed to pay more attention to the pool, which has a hard yellow coating of some kind of grease on its four edges around the wall area. This is aesthetically displeasing and should be cleaned more thoroughly. In addition, the shower floor shows signs of mildew. To avoid this problem, it is recommended that the proper cleaning tools be used to remove the mold at least once a month. Maintenance is also required because the air conditioner was leaking water through the window and the wall connecting the bathroom to the bedroom.

I had such a phenomenal experience staying there! The staff was absolutely so kind, especially Shanika! She went above and beyond to ensure that I had a comfortable and amazing time there! I would definitely give her a promotion if I was part of the leadership there because she is definitely someone who is at the heart of ensuring the hotel runs well. Aside from that, the hotel was walking distance from the beach and so many nice restaurants. Very clean and luxurious with a wonderful view. 10/10 experience! Did not want for anything

I am currently having lunch with a guest at this resort and they shared an experience of a guest having three of their reservations canceled. Based on their research this hotel participates in a tactic of advertising extremely low rates and then canceling the reservations increasing the rates and asking the guest to re-book, at triple the original price. It's 100% NOT unreasonable for a hotel to manage it's inventory and revenue as demand warrants but cancelling reservations because you were either unaware of higher expected demand, or forgetting to set the correct price, shouldn't be an excuse to cancel reservations already taken.||

Had a very good experience staying at the Hyatt. The staff was friendly and helpful the entire time, always greeting me with a smile. The room was clean and the facility itself was enjoyable. I would certainly consider staying here again in the future.

The staff was short with us and did not answer our questions on check out time. They told us very clearly that breakfast would be covered for our group because of our status as globalist and guest of honor. I clarified with them that it was four people for my room that could be covered and they charged us for breakfast on the third day. I explained to them that I was given a lot of inconsistent information about this and also about check out time. House keepers kept coming to the room several times before the designated check out time and was rude when we told them we have more time. I am so disappointed in the customer service.