Rudaiba Desai
Google
⭐️⭐️⭐️⭐️☆ (4/5)
We had a wonderful stay at the Hyatt Regency in Deira, Dubai. The hospitality throughout our visit was excellent. From the moment we arrived, the staff were warm, friendly, and very welcoming, which made us feel right at home.
The breakfast spread was generous and full of variety – a great way to start each day. Most of the team at breakfast were attentive and helpful, which we really appreciated.
However, we did have a disappointing experience during breakfast on our last day. A staff member named **Minza**, who was preparing parathas, refused to make us an **aloo paratha**, stating that the ones on the hot plate were the last and no more would be made. Just moments later, we saw another guest receiving one, which made the situation feel unfair and left a sour note. Her attitude and approach were not in line with the otherwise excellent service we experienced at the hotel.
Aside from that incident, our overall stay was beautiful and comfortable, and we would still recommend the Hyatt Regency Deira for its service, amenities, and welcoming atmosphere.