Hyatt Regency Long Beach

Overall the hotel is fine and serves its purpose, but the quality of the accommodations and service do not reasonably rationalize the steep price of stay. My main takeaway: I would stay somewhere else that's cheaper and likely have a similar or better experience. The rooms do not have a mini-fridge, only a "cooler", which doesn't have much effect. We had to retrieve ice from the machine in the hallway and change it out twice a day to store our food. The wood in the room is particle board and we found multiple places where it was damaged or peeling. A couple times, we came back to the room after being gone all day to a bad odor in the room - and there are no fans or windows that can be opened so we just had to wait for it to dissipate. The staff were variably polite or helpful. House keeping were by far the most friendly and warm, but we found front desk to be colder and less helpful with questions. Beds and bedding are stiff (and I usually like a firm mattress) and low quality, respectively. I was quite disappointed that there wasn't even a Continental breakfast offered (again, see steep price). There is a buffet only offered on weekends for $28/adult. Pool and hot tub were fine. The location is the best part - you're walkable from the boardwalk, aquarium, restaurant, beach.

First time staying here (and attending a conference) and this hotel is gorgeous! Perfectly located within walking distance to the pier and all the restaurants, has a great gym, and doesn’t freeze us out of their conference rooms (yay!). They have a pretty (and pretty large) pool, but I unfortunately couldn’t use it due to my schedule. But the best part? The views from my window. Absolutely stunning. 10/10 recommend.

We stayed at the Hyatt Regency this past weekend and had a great experience overall. I booked a room with two double beds, and we were thrilled with the beautiful ocean view. The hotel was able to accommodate both an early check-in and a late check-out, which I really appreciated. Check-in was smooth, and every staff member we encountered was friendly and welcoming.||That said, getting pool towels was surprisingly difficult. The towel dispensing machine wasn’t working, though I didn’t realize it at first—my card kept beeping, but the door never unlocked. I spoke to two different staff members, and eventually someone from maintenance was called. I saw a technician working on the machine, but no one came by to update us or offer towels during the 25-minute wait. I was also warned by other guests that unreturned towels would incur a $20 charge, which added a bit of pressure, especially given how hard it was to get a towel in the first place. I understand the policy is likely meant to prevent towel loss, but it made a basic amenity feel like an ordeal.||We also ordered the pretzel bites from the pool area, but were told there was no cheese sauce available—even though the item is listed as coming with it. It was disappointing to pay full price for something that arrived incomplete, with no substitute or offer to adjust the order.||In the room, there were only two pillows per bed. With three people staying, that meant two of us had only one pillow each. I know I could have called to request another, but honestly, it felt like one more thing to chase down. Most guests expect at least two pillows per person, and it stood out as another small inconvenience.

I really enjoyed my experience here. The location is amazing—right on the water, within walking distance to the beach, Shoreline Village, the Pike, and the Aquarium. There’s a peaceful little lagoon that wraps around the hotel with swan boats you can rent, which adds a really fun and unique vibe. The area around the hotel is lively but not overwhelming—great for walking, grabbing food, or just relaxing by the water. It definitely feels like you’re in the heart of Long Beach. The rooms were clean and comfortable, and the service was solid. Amenities like the pool, hot tub, and gym were a nice bonus. Only downside was the extra fees—parking and destination fees can add up.

I visited the Hyatt Regency Long Beach recently and had a great experience, especially at the poolside bar, thanks to a bartender named Steve. He was friendly, professional, and went above and beyond to make guests feel welcomed and taken care of. You can tell he actually enjoys what he does and takes pride in it — which made a huge difference in my visit. I even made a point to compliment Steve directly to his supervisor. But honestly? The way the supervisor handled it didn’t sit right with me. Instead of genuinely appreciating the feedback, it felt like he brushed it off with a fake “yeah, he better be good” type of response. That rubbed me the wrong way. Great service should be acknowledged, not expected like it’s nothing. Steve isn’t just doing the bare minimum — he’s exceptional. His energy, attentiveness, and professionalism stood out. I really hope management takes note, because people like Steve are the reason guests remember their experience and want to come back. If you’re headed to the pool bar at Hyatt Long Beach, definitely ask for Steve. He deserves recognition — and honestly, he deserves better leadership, too.

Great hotel and location. Easy getting in and out. All the employees I interacted with very nice and friendly. The room and the facilities were clean but starting to show some wear and tear on the bathroom and the rugs around the property. They offered me the late checkout as part of my status which was very convenient. The parking at $44/night is quite a lot when there are other parking lots in the area much more cheaper. If you don't mind the walk or leaving the car far, it it one way to save some money.

Nice comfy rooms, spacious and clean. Pool area was far from relaxing. Finally lots of hidden extras like $49 to valet car or save $4 and park it yourself. $22 for any additional movie after 1 free given. Knew nothing off Hyatt app, or chromecast in room. Good location for harbour food and bars. We used as overnight stay before we had cruise

5-Star Stay at Hyatt Regency Long Beach Marina! From the moment we arrived, the experience was top-notch. Jeremy checked us in with a warm smile and professional, welcoming attitude that immediately set a positive tone for our stay. His energy and kindness made us feel right at home. Our room was perfectly comfortable for two—modern, clean, and cozy with plush pillows that gave us an awesome night’s rest. Waking up to such comfort was a treat. Breakfast was excellent, with a wide variety of options to suit any craving, and the coffee was surprisingly great—bold and fresh, just the way we like it. The hotel itself is spotless and beautifully maintained. The lobby is spacious, bright, and inviting, with stunning views of the marina and nearby water channels. It’s the perfect spot to unwind or meet up before heading out. Location couldn’t be better—walking distance to the cinema, the Aquarium of the Pacific, Queen Mary, and tons of shopping at spots like H&M and Nordstrom. Dining options are plentiful too, from Waba Grill and local Mexican cuisine to fresh seafood. Whether you're traveling for business, a romantic getaway, or a family vacation, the Hyatt Long Hyatt Long Beach delivers on every front. Updated, stylish, and full of great vibes—our time here was simply amazing. Highly recommend!

I stayed at the Hyatt in Long Beach and absolutely enjoyed my stay! It was a beautiful, breath taking view from our room and such a convenient location nexts to shops and restaurants. When we arrived, they had folks who helped us bring our bags from our cars to our hotel room. The employee said that they are a fully services hotel meaning they assist their guest with almost everything! So, service is top tier. Although this hotel is a little on the pricier side, it came with great perks and amenities. I didn't snap a photo of the gym but I saw that they had Pelenton Bikes (I believe) and a Lululemon mirror. In addition, reservations came with a $10 daily credit you can use at the hotel for food or drinks, complimentary wifi, a pool/spa area where you can reserve a cabana, and you're also able to connect your Netflix to the TV chromcast. You can also rent a swan boat that is right outside the hotel (I believe it's a apart of it) for you to peddle around in the lagoon area. There are also plenty of areas to lounge in the main lobby and other rooms where you can work or relax. I ate breakfast there pretty much everyday and the Breakfast pizza along with the parmesan and leek pastry was delicious! The food was made and prepared fresh to order. I also enjoyed the coffee they served as well. The only feedback I have is the amount of sweetener /syrup they add in the coffee. It's an extra $1 and I do think they should add a little bit more to the it standards recipe. I am not a super sweet coffee person, so even I think it was a little bland. However, if you add an extra half of pump of syrup, the coffee is very smooth and tasty. As far as the room, I stayed in a standard two double bed room and although it was very nice, it was a little more snug than expected. When we arrived, it was very clean and I can see that housekeeping does work hard to maintain that. They had about 3 housekeepers daily on our floor which means they are able to be fully thorough to the rooms they are attending to. My only feedback about housekeeping is that one morning they came into our room at 7am to tidy up our room which I think is far too early. Not a huge thing to complain about in my situation, but I'd hate if that happened to anyone with babies or toddlers who are on a specific sleep schedule. Overall, 5 str experience and worth the price.

This is an overdue review for two different stays. We were in town for a medical IME appointment 8/28/22 & 9/17/23. The first stay, (room 1205) we paid extra for the "partial view". Even on the 12th floor, it's totally not worth it. The second stay, (room 636) we didn't pay for an upgraded room but we happen to get lucky and got a room with an actual view. Pros - Has good restaurant and bar. Great location. Hotel personnel are very attentive, friendly, and helpful. Good bartenders and valet staff. Has pool & jacuzzi (but LOTS of wild kids), fairly comfortable bed, rooms are not musty (which can be an issue for quite a few LB hotels), bottled water refilling stations, lighted vanity mirror, & decent water pressure for us long haired gals. Cons - Expensive valet, small room (stay #1 rm 1205), tiny bathroom (one person at a time), horrible pillows, AC only goes down to 65 (normally okay but not on those rare hot days), LOTS of kids with clueless parents in the pool and jacuzzi (even at night). Overall is a decent place to stay if you can grab a good rate. If rates are inflated, it's not worth it.

The reason for 2 stars instead of 1 is because it's a great location. Why would you put a family of toddlers next to a senior citizen couple? We paid extra for a larger water view room. Last night was ok. The room is just ok, has a nice view. Furniture is vinyl and not comfortable. The bathroom is awkward especially with the door placement. The coffee maker doesn't have an outlet near it. I could go on, but you should have the gist We now have a family of screaming toddlers next to us. If our dog made even a quarter of the noise those kids are making we would be kicked out.

Great customer service!! We checked in for a conference for 4 nights. When I got to my room, I thought it was kind of smelly, like sewer but we had to get over to the conference so I ran out thinking the smell would go away. I unpacked. Few things so they wouldn't wrinkle and headed out. I got back to my room before dinner and it was still smelly. I stopped at the front desk on the way out and asked them to have it looked at. When I got back after dinner I was told engineering took care of it. I got to my room and it was even worse!! It was late so they gave me an option to move then or in the morning. Needless to say I chose to move that night. They had a room on the same floor but it didn't have a water view. I asked if they had another room with a water view and they did. Security met me at my room with keys to another room on the 16th floor. It was great! I rehung my clothes and finally got to sleep a little after midnight. I received a text the next day making sure I was happy, thanking me for my understanding and an offer of adding points to my Hyatt account or a discount. They really went above my expectations. The hotel is clean and quiet. Definitely a nice place to stay. Lots of food options close by, a short walk to the beach, a small lake in front with swan peddle boats. The pool and hot tub were really nice. The pool is heated. Hint- even number rooms have the water view!

Stayed here for 3 nights 4 days for a work conference. I am a World of Hyatt member and what they call a "Discoverist" and as such I originally had a room on the 8th floor but my coworker and I asked to be placed in the same floor as one another, the clerk was happy to accommodate the request and placed me into a beautiful room in the first floor. The view from my room was AMAZING! I looked across a lake where there were paddle swans available to rent and the sunset just looked beautiful dropping behind the palm trees!! The bed was really comfortable but the pillows were awful, super flat, had to pile 3 on top of each other to make 1 nice pillow but still woke up with a kink in my neck. Loved having a sitting area and loved the amount of open space in the room also! Bathroom was very nice, very clean. Spent some time at the bar also, Nikki was our bartender and she was so friendly and made great drinks! There's also a market next to the bar where you can buy food and drinks. During the conference we were provided breakfast and lunch banquet style at the hotel. The food was not good, breakfast was very limited, eggs were runny and bread was stale. Lunches were not much better, chicken was dry and again not many options to choose from. I understand the choices were probably made by the host but the food not being cooked properly was an issue. I enjoyed walking around the lake for exercise, the grounds are very clean. There is a parking garage and they offer self park or valet. Overall it's a great place to stay while in Long Beach!! Plenty of restaurants across the street to choose from while you're there!!

I stayed at the Hyatt Regency Long Beach for a couple of days before my cruise out of San Pedro because Long Beach is a former home and much nicer than San Pedro (IMO) I received a great rate on the Booking.com and I really enjoyed my stay. The hotel is located at Shoreline and Pine and the area is completely walkable to the beach, shopping and dining. The room was spacious, complete with a large screen television and million dollar views of the Shoreline area. My only negative is that they use Directv. Service was excellent. Food options were decent and affordable in The Market. You can preorder your food before heading down as there is no room service. Parking is one of the priciest in the area at $41 per night. I would definitely stay there again.

Two ppl were super nice via phone and Two were short with me but I equate that with being busy and that you were as you were fully booked! So understandable. Gentlemen our last night (Tuesday night) was incredibly helpful. He also recommended a GREAT pizza place, Big E! So good! Towel system annoying but again understandable. Kids were cold going back up to room since we couldn't take towels out of pool area. But they survived lol. Blower at 7:50am outside window wasn't fun but it may have been by accident because it stopped right after. Love love LOVE the pool is open til 11! Bravo whoever decided that. Thank you. Too many close early. We do appreciate the extra time. Very thoughtful! Water $4 in the room. It's water. Come on, give two a day for free. After that yeah go ahead andcharge $5 if you want. Super hard water. Super hair. Hair is a mess from it. Headboards are fabric. Gross. Who came up with that idea. Beds were so squeaky. Sheets were so starched they were loud. BUT, they were clean and that matters most. We still slept well. Short walk to convention center. I have a debilitating autoimmune disorder and was so grateful hotel had an elevator up to the walkway to the center. So convenient. The good, the so-so, and the comfort. I gave you all that I could think of. Hope it helps. Overall it was a fantastic stay!

Came here for a work conference. If my work wasn't paying for it I would have chose somewhere else. This place is a rip off. The only pros are the harbor view and the huge tv. That's about it. The breakfast was literally powered eggs. I've gotten better breakfasts at motel 6. The area doesn't have much to offer during the day. Everything is closed. More of a nightlife area. Not worth $400 a night plus $45 a day for parking.

Went here for a conference. This is a business hotel. The breakfast market is good but the pace is at best modest. Room are good with huge TVs. The service is generally ok.

What a great hotel. The location has great views of the water. We attended for Interstate Technology Regulatory Council meetings. Front desk was amply staffed and checkin was easy. The room was a nice size and had a lounge chair and sofa. Very clean and the shower had great water pressure. A nice firm bed. We had a view of the aquarium and the water. Better than other hotels where they gave the block rate rooms facing walls or other buildings. The meeting space was very nice. Plenty of room for our meeting. The Hyatt staff kept it clean and tidy. The break area was well stocked with coffee and tea. Room service was good, although I found it odd someone came by at 730 AM to service the room. They did a great job replenishing the coffee. The lobby is very nice. A lot of seating for couples or small groups. They have a nice bar with two large TVs playing sports, but drinks are too expensive. We had two cocktails the first night and with tip it was almost $50! They do have a market cafe, but prices are pretty high. For example, a sausage egg english muffin was almost $10, compared to $4 plus at Starbucks. It really tasted the same as Starbucks. The cafe is really busy because there are no fast food restaurants nearby and even Starbucks is a hike. I do have to say they are very good at getting orders out fast. I like the filtered water filling stations located in several locations. They also have ice water in the bar that doesn't cost extra. The hotel is right next to to a HUGE convention center. So, finding food other than the hotel is a hike. You need to go up Pine or take the bridge south to the marina. As an added bonus, we were there during an eclipse and press day for the Grand Prix. The Hyatt is inside the circuit and you can watch the cars zoom by or go out to the walkway bridge to the south to see the cars on the track.

Our room had a beautiful view of the ocean, but the prices of the beverages and food were criminal.

This is a beautiful hotel in a convenient location near the mall, aquarium and Queen Mary ship. The staff was friendly and I was able to check in early without a fee, which got my stay off to a good start. My room was spacious, with possibly the largest TV I've seen in a hotel room. I had a great view outside my window. The bed was very comfortable. There was also an automatic footlight, to make sure you can see where you are going if you get out of bed to go to the bathroom at night. Another hotel guest gave me glasses to watch the eclipse, which could be seen from the large window in the lobby or the pool area outside. There seemed to be a lot of people in the hotel for a convention. This is one of the nicest hotels I have stayed in. I would definitely go back without any hesitation.

My first time staying here. I enjoyed the stay and the experience. In beautiful downtown Long Beach where you have the amazing view of the beach on one side and the gorgeous sights of downtown on the other. The staff were very polite and professional. My wife and i enjoyed the lobby bar and drinks. The bartender was excellent. The rooms were great and very clean. I would definitely recommend to friends and family

We arrived at 6am from the fires. They instantly helped us get into a room, comped parking, provided dog bags and bowls. The following night they set up a kids movie for the evacuees. 10/10 thank you hyatt!

Back for another stay at the HRLB. They have really upped their game here. Our room is spotless, all the furniture looks brand new and the bed very comfy. There is new onsite restaurant serving a Sunday brunch. Expanded snack bar selections including vegan choices. HRLB has a hyper friendly staff. Every single person from the front desk to housekeeping cheerfully greets each guest. On check in we were helped by Jeremy and Luna. They are also double hyper friendly, helpful and welcoming. Luna and Jeremy are outstanding managers. Luna found us a stunning room with a remarkable harbor view. It is superb people like them that keep me coming back to Hyatt.

Had to burn a free night reward so did a one-night staycation. The location was decent and perks that came with the night include a free movie of your choice and $10 voucher at the bar/gift shop. We parked in their parking structure and saw that a car had been broken into (shattered glass on floor). They have signs not to leave valuables all over so be careful. Room was clean and spacious. No complaints about the hotel and front desk was friendly.

Stayed at Hyatt Regency Long Beach for my birthday stay. Had high expectations. Huge shoutout to Cedric for being friendly at reception. Nothing really stood out in the stay. Rooms are heavily outdated, and feels a bit dirty. Self parking is a bit cheaper by a few dollars and they park in the same adjacent lot. I prefer to self park since I don't need to wait on somebody to get the car...but at peak times, it might be helpful to have valet so you don't actually need to find a spot. Nice food/lounge area on lobby floor. OK stay. Nothing really stood out. Not sure value is there for this Hyatt location.

What a disappointment from beginning to end. Attempted to check in on a Friday at 2pm. Was told room wasn't ready which was fine with me but they informed me of a similar that's readily available but at an extra $20 per night. Please make that make sense. My child was tired and cranky so we waited in the lobby till 3:30pm. Valet parking is $40 per night and so is self parking. I'm baffled. Did I mention their over priced breakfast which was awful. This place is a tourist trap and money pit. Don't get me started on the pool towels. Ugh never again.

We had our 47th Hammond Batts Family Reunion here at the HRLB hotel July 6-9 2023. We had a ball and all (143) of our family members really enjoyed themselves. The staff was very accommodating. We had family from around the country and some from Germany! They were all pleased that everything was within walking distance. We had fun at the bar and pool. The kids and I really enjoyed all the toys and games they had by the pool. They were getting whooped in Jenga The fire pit was everything and we appreciate the extra discounts on some of the local excursions. I even left my computer in the safe after we checked out and later that evening I realized it and my heart dropped, I wasn't sure I would get it back and to my surprise it was turned into the security and my mom who was still checked in was able to retrieve it for me.The Security and the staff you are the best(Thanks Cedric)!! I really wish parking was cheaper and they had lower prices for the food at the market but I do understand we are in Long Beach and we are paying for convenience. All in all I would definitely come back again!

Had a wonderful experience here at Hyatt Regency. It started with Mr. Daniel Scott, who was so accommodating to us and upon check out, came across the most wonderful front desk girl by the name of Maria Alvarez. She was so helpful and very charismatic. A gentleman by the name of "fletch" healthy with my bags all the way to valet and was so enjoyable definitely a pleasurable experience and will be coming back here again.

There's a reason this hotel gets shitty reviews. It sucks. We waited in the lobby for almost 2 hours while they were supposedly getting someone to clean our roon. Checked with them twice. No room. Went back up at 401 because they supposedly have a guaranteed room by 4pm. Im thinking, okay, we get an upgraded room. Yay Nope. They give us the one we booked (which was actually a downgrade because of the view.)and they suddenly gave the room even though we've been waiting in their lobhy for almost 2 hours. And they knew we were there. Why didn't they text us as promised if they had our room ready? Anyway, this hotel sucks. Ruined our mini vacation.

We got a cabana at the pool. This cabana costs hundreds of dollars. When we sat on one of the benches, it crashed down! It could have SERIOUSLY HURT my friend who is pregnant. We told management about it and they said they can only refund for 1 cabana. We got 2. So I asked them if we can stay because the other one is still active. They said no. We'd have to leave because only one is active and the other one is defective. And all they did was take our bench from one of the cabanas and put it in our other one. One of our cabanas are missing a bench. The service SUCKS. DEFINITELY do NOT recommend coming here.

This was a great venue for our company's recognition dinner. Lots of different sections that tailored the vision for the event's cultural theme. There is ample parking and thank goodness for the staff who stood by the exit gates. I don't know if we would have figured out the ticketing without him I don't attend every single one of our annual dinners but this is the second time it's been held here at the Hyatt Regency and I look forward to attending more events here

Back in LBC for work, and I didn't love the other Hyatt, so this was the only other Hyatt option. So much better! First, the view is spectacular. Most of the hotel faces the harbor, and I got a nice corner room with 180 harbor views (room 906). Rooms were a little dated, but they've kept up with maintenance and were very comfortable. The hotel lobby was nicely decorated, open, and spacious. The location is excellent. It's practically connected to the Convention Center, right across the street from all the harbor restaurants, right next to a mall, a few blocks from downtown, and in the midst of parks and trails. They also have swan boats in a small lake on the hotel property ($11 per person). Service was excellent from check-in, housekeeping, and the market bar (their lobby cafe). The food in the cafe was pretty basic, but really good for what it is (quick meals that they reheat -- very fast service for a quick meal). Gym was okay. I wish they had Precor ellipticals, but otherwise was adequate. Small room to do some stretches and yoga, Peloton bikes, treadmills, ellipticals (Life Fitness), a row machine, five weight machines. Parking was plentiful in the lot for $33/night with in/out privileges using a card with QR code. Definitely will be my go-to hotel in the area!

Not worth the $$$ mediocre at best. Spent 1400 dollars for a 3 night stay (price gouging big time) got a "suite" with a harbor view. The view is nice BUT the walls are paper-thin. Constant noise from above and neighbors beside my room. The room was tiny and frankly wasn't well maintained looking (stained carpet and couch). The bathroom was TINY and poorly lit. Also the sink was so high at 5 feet tall it was awkward to use. Also a room so expensive but NO REFRIGERATOR?!?! Just a "cooler" that didn't do squat. The website states there is an on site restaurant (nope basically a snack stop with not great food and super high prices!) a small latte just coffee and milk is over 6 dollars! I got "tomato soup" they gave me their pizza sauce in a cup. It was inedible. They also claim to serve breakfast. Nope that wasn't the case either. There is plenty of seating in the lobby, but multiple fabric chairs had noticeable stains and again it just seemed not maintained. For the price I paid I expected much more. The 1400 bucks also doesn't cover parking, tips, etc. I was absolutely feeling ripped off. What the internet website says they offer and what you actually get are vastly different. My first and LAST time staying at a Hyatt property. HUGE WASTE OF MONEY if this was more decently priced it wouldn't bother me as much, but the huge expense is a slap in the face for what amounted to what a holiday inn or low to mid range hotel offers. Summary: price gouging, misleading website, aged dingy stained decor and furnishings, tiny rooms with paper thin walls. thumbs down. DO NOT BOOK HERE IF YOU VALUE YOUR HARD EARNED MONEY!!!

Wanted to really like this hotel (comfy bed and fantastic room harbor view!) but where are the soundproof walls?? The people staying in the room next door weren't even speaking loudly but I could still easily hear them. Also the shuffling of coat hangers from the other next-door room was piercing. In the morning I heard staff knock on a room door down the hallway saying "HOUSEKEEPING!!!" (didn't need to yell that loudly especially with these walls lol). I mean, luckily I was fully awake by the time I was hearing all of these things but ultimately it's kinda a gamble of booking a room here hoping your beauty sleep won't be disturbed. Also, it was a bit eerie seeing so many signs in the parking garage about the hotel not being responsible for car break-ins and not leaving valuables in the car. I did see a homeless person walking in the parking garage so I was pretty worried about leaving my car here overnight (wished there was more parking security). Eh, if you don't really mind too much about these things it's a clean and pretty hotel (one of the most resort-y looking hotels in the area on the outside) and is of short walking distance to the shoreline.

4.5 stars overall. Hyatt Regency Long Beach is a 4-star hotel that is located across the street from the bay, shopping, and restaurants. It has 531 rooms and suites across 17 floors. Amenities include a swimming pool, restaurant, bar, fitness center, free Wi-Fi, paid parking, concierge, etcetera. I reserved a one-night stay at this hotel because it is located fairly closely to the LA World Cruise Center, from which I took a cruise the next day. My room, which had one king-sized bed, cost $279 plus taxes and fees of $45 for a total of $324 for one night. I had paid extra to get a room that had a view of the harbor. My room was clean and had stylish decor. The television was 65"! The room also included the typical mini refrigerator, desk, table, chaise, and a comfortable bed. The bathroom contained miniature toiletries and even a shower cap, which came in very handy for me. The water had a good temperature and pressure. I recommend that the hotel add either hooks or a rack for hanging wet towels. I needed to purchase a razor and toothpaste, and I felt thankful that the lobby had a CVS vending machine that sold such necessities. The employees' service overall was good but not great. The concierge did not know when the nearby stores opened. The employees in the Market restaurant forgot to give us syrup and cream cheese for our breakfast.

I enjoyed my stay at Hyatt Regency in walking distance to Long Beach Convention center. I attended the Long Beach Pike food festival with vendors open and lots of foot traffic. Across the street from the hotel is the Aquarium of the pacific, in walking distance from the hotel there is food, shopping, and entertainment. The room we booked was 2 Double size beds. I enjoyed networking at the bar in the evening. The pool was very busy during my stay.

Went here for a staycation! We got the king suite with partial ocean view- room was nice and spacious. Bathroom was clean and love the amenities. The hotel has a cute bar and cafe inside. It's supposed to have a restaurant as well but we are told it's been closed since Covid- I guess they just never got to opening it again. The pool was cute, small but they have a bar/snack trailer outside for purchase and fun games for anyone! The hotel is close to a lot of cute shops and restaurants. Will definitely stay here again when we're in Long Beach. Really happy to be a Hyatt member!

Perfectly located near the boardwalk, shopping mall, comedy club and bunch of restaurants. The rooms are clean and the pool area is fun to hang out.

Not sure if I recommend this place. The bathroom doesn't have a locking mechanism. The garage space looks a bit ghetto but this place is next to a great long beach jogging course

A big shout out to JULIE ROH at Front Desk. She was very friendly, helpful, and welcoming when we checked in. We had a problem with a broken shower and Julie immediately apologized and switched us over to a different room. Excellent customer service.

When we arrived to check in, front desk told us the room is not ready. We didn't realized the check time is not till after 4 pm. The guy who didn't mention his name at front desk told us we will get a text whenever the room is ready. We didn't get the text till 5:30. After check in the hotel room did not look the same as what we booked online. We went down stair with our luggage again. The front desk told us booking with 3rd party the picture is wrong. They can't do anything about it. So we took our belonging back again to the room. My fiancé was pretty upset about the whole front desk "yea you book with the 3rd party so it's not our problems" attitude. The room isn't sound proof, you can hear ppl chatting in the middle of the night. They charge $104 when you check in, that isn't deposit. You won't get it back just FYI. Parking lot is very ghetto for $38 over night.

Beautiful hotel located near the beach across from shoreline village. The pictures were taken from the bridge that takes you across the street to shoreline village next to the convention center. Highly recommend coming here and enjoying the views after your dinner.

We have been having an amazing experience at this hotel. We got in early and they gave us a room to nap in until ours was ready. Then we got our actual room and it was amazing! Large living room, kitchen, 2 bathrooms, and the bedroom! Good views too! Breakfast included for being a globalist. New favorite hotel for visiting LA!

The location of this hotel is very convenient specially if you are going on a cruise or wanting to do some local shopping. The outlets are literally just some walking steps from the hotel and there are some delicious local food trucks as well as franchise restaurants . This hotel is also very clean and the customer service is very friendly. The only one downfall in my opinion is the mandated untold $29 service fee that you are forced to pay. And the only thing that they tell you is that you get 2 "free" bottles of water , $10 breakfast credit and somehow hi speed WiFi with this fee. I think this is totally unfair, I rather them add it to the hotel price rather than them force you to pay it. The gym of this hotel is by far the best one in any hotel we've stayed in. Would recommend for location purposes and short term travel.

Chose this hotel because I thought it would be convenient. The walkway between the hotel and LB convention center is closed off. You have to walk around. The Westin across the street is easier to get to from the convention center than the Hyatt. Rooms are incredibly small. No free breakfast, it's $22 for a "buffet". It's the same free breakfast at any hotel Self parking is $40, valet is $45, and they have signs everywhere that say park at your own risk, they are not liable for anything that happens to your car If your room is on the second floor you will hear so much noise from the pool, the lobby, the elevator, ice machine. You won't be able to sleep, I get it, you're on vacation and entitled to fun but if you need to sleep early, second floor isn't for you The bathroom are so tiny, you can't fit two people in there You definitely don't get what you paid for. For the cost, it does not feel like luxury. Better to stay somewhere else. Too expensive and they nickel and dime you for everything. Won't be staying here again. Cleaning staff were so friendly and nice. Front desk not so much. The room we got, the AC would putter on and off every few hours and would wake us up at night. Someone from staff knocked on our door at 7:30 on day of check out then called. No I did not ask for help with my luggage, I'm trying to sleep.

Great location right across the street from Shoreline Village beautiful pool Jacuzzi cabana lots of sunshine outdoor bar indoor café restaurant. Great valet parking great prices. It's really really nice. I'm having such a great day. Thanks to resort pass as well. Will you if you like it's super sunny downtown Long Beach everything walking distance poolside having the best time ever

I was excited about taking a mini vacay to Long Beach after some stressful life events, a very demanding job, and it was my daughter's bday. Unfortunately, my first interaction was with JoAnne from the Hyatt at the Long Beach location. JoAnne made me feel very unwelcome and refused to give a room with a full view, which I had paid for. JoAnne offered to give me a room with a partial view and made a flippant remark about the minimal cost difference. JoAnne did not offer water, educate on any of the amenities. I didn't ask, but JoAnne got the manager, who provided us with friendly service, offered water, educated on amenities, put me back in in a room with with a full harbor view, and provided some comps, such as parking. Usually, I travel with my kids , I pick a nice hotel, with free breakfast, free parking, but I was in DIRE need of an upgrade. Unfortunately, I would most likely NEVER EVER go to the Hyatt in Long Beach again because of JoAnne. I suspect she doesn't like her job very much. JoAnne, please be rude & cranky on your own time outside of the work environment!!!!!!! The room was great. We could walk to most places. We went whale watching. The weather was great and we loved hanging out on the beach. For the record, I've never written a review for any hotel. I'm not particularly picky, but JoAnne may have biases that she doesn't realize. JoAnne, people work hard and the last thing they need is poor customer service upon check in.!! I stayed at the hotel from 7/15/24 to 7/17/24. Sincerely, Disappointed customer

Great hotel, always clean rooms love the pool and Jacuzzi are open till 11 pm which is amazing! They have one of the best Jacuzzis that a hotel can have roomie and strong jets and warm! Breakfast was very good and as a globalist, you get quite a bit for your value! This hotel also has a portable CVS pharmacy for that one thing you may forgotten! Steph and maids are super nice here I've been here many times in the past seven years and plan to come again! And again ! I do miss the club lounge I wish they would bring that back one day.......

Great location by the harbor. Lovely staff, all of them. Good room too. But no restaurant! Which means no room service! And no concierge! We were directed to the bell hops for info on local activities, somewhat helpful. Really don't have a complaint, just not happy with reduced services.

Got a cabana which I feel was worth it. It came with discounted parking, 3 lounge chairs, mini fridge tv, fan, love seat and two small chairs. There was a good menu set out but we had to order and retrieve from the market upstairs which was my only critique

So I'm going to take a break now from catching up on a backlog of reviews of places from our cruise earlier this year, to post a review of probably the most *surreal* one-night hotel stay I've had this year (when we got back). Surreal in the sense that I packed a suitcase for a night, then parked my car at home, and *walked* down the street with it to check into a hotel for one night. You might be curious why we did that - the guy checking us in certainly was! So, we had finally got around to doing a major renovation on our flooring, which we'd put off until after that trip, and we decided last minute that it would probably be better to spend the night in a hotel than live in a condo where boxes were literally covering the kitchen and both the bathrooms, and I had some Hyatt points, so we used them! Extra bonus: due to a partnership with the cruise line and Hyatt, our cruise had just given us corresponding Hyatt loyalty, so this would be our first time trying them out! I *am* pleased to report: as soon as we checked in online, their website gave us a room number and told us we'd been upgraded to a better view room for free due to our loyalty. (Not an enormous upgrade, but still, thanks Hyatt and Celebrity?) And the view *was* legitimately quite nice - we live in downtown Long Beach, we walk by this hotel all the time, but 15 floors up definitely does get a much nicer view than ground level of the harbor! Anyway, apart from that, for the most part, it was a perfectly reasonable place to spend a night (definitely more comfortable than in a house where everything had been taken apart and moved wherever). There were enough outlets around, the wifi worked fine, there was a fridge that worked fine, AC worked fine (important, in the summer!). Checkin was quick, checkout was even quicker (self-checkout online.) Bed was... alright (it was a little hard, but serviceable.) Weirdly, I will say, the checkin area looked pretty new, our room felt pretty well maintained, but the hallway between the elevator and our room felt like it either hadn't been maintained in decades, or possibly was currently under construction? Apart from that, and potentially the price (thanks Chase for the Hyatt points, too!), really the only complaint would be the bed. Wasn't a nightmare to sleep on (I've stayed at a couple hotels like that, bed-wise), but it was a bit hard. And the location would definitely be perfect if you were traveling and doing things downtown - tons of great food nearby, and the convention center is literally next door. (It just *happened* that the location was also perfect for someone whose downtown condo's floors were getting replaced. Still impressed they did it in 2 days! The following day, I walked back home, got in my car, drove to work, drove home, and we had new flooring!)

We came here on a Friday, had a late lunch in their Food Mart area. I ordered their Turkey Club Sandwich and my wife ordered the Chicken Finger plate. Food was good and when we checked in our room was ready also. Great views from our room and w e have easy access to the eating areas We were told that they have a great Breakfast BUFFET. WILL BE THERE ON Sunday to try it out. Rooms are spacious and very clean. Would.come back again

My niece checked us in. They give you a free parking pass while you stay here. We decided to spend the night here because we went to see Jo Koy at the Long Beach Convention Center which was only a 10 minute walk from the hotel. The room was quite nice. We had a good night's rest. I don't think this place is fully booked even with several conventions this weekend. I didn't notice anyone next door to us or even across the hall. Perfect and tranquil for a good sleep. There are two curtains to block out the morning sun, but I loved the view from our room early this morning. To the left, you can see the Queen Mary in the distance. Looking forward to a morning stroll before we check out. Would we stay here again? Most definitely!

Nice hotel and decent stay. A lot of homeless people all around. But that didn't phase us. I just wanted it to be noted. Sad... I gave my lunch both days to someone in need.

One of the best parts about this hotel was the fitness center. I don't think I've ever seen a fitness center in a hotel that was as nice as this one. The other best parts were the giant tv in the room (I didn't need glasses or contacts to see the screen) and the view. These are the only reason I'm giving two stars. That's where the good parts stop. The room itself was not aesthetically pleasing at all. It was basic and bland and felt like a room in IKEA. The shower had yellow stains all over the tub and it didn't feel safe to be in barefoot. And the bed! They 100% did NOT clean the sheets from the last person who stayed there. I'm absolutely disgusted because I didn't realize it until the next morning, but there was, I think, makeup stains all over the foot of the comforter, which is actually supposed to be at the top. In other words, the tag was by our heads and instead of getting clean sheets, the staff literally just turned it around. Absolutely disgusting and unhygienic. I do not recommend this place to anyone nor will I ever be staying here again.

Nice clean facility. Paid / Valet parking. Close to convention center. Rooms are super nice with view to harbor lighthouse. Hotel has water refilling stations so carry your water bottle. They do have shopping mall across with lots of food restaurants. They have nice size pool and jacuzzi!!! Their workout facilities are clean. We had attended the Indian wedding with 3 days function it was super fun. Wedding was suppose to be on beach but because of recent rain had to be done indoors but did have fun with all wedding activities Mehandi/ Sangeet/ Bhaarat / wedding ceremony/ and reception amazing staff

I was in town for a wedding last week and had a room here for the weekend. It was easy to get to, easy to navigate once in the lobby and was large and spacious. I got checked in right away, got a parking pass to get me in and out of the garage for free and was on my way to my room. My room was very clean, and well appointed. The bed was comfy and I had everything I needed. The in room complimentary coffee was really appreciated as I was in a rush most mornings to get where I needed to go. I did order breakfast one of the mornings to picked it up in the lobby. It was super easy to use and pretty fast. My avocado toast was great and just what I needed. I would stay here again if I needed a spot in town.