Sharon K.
Yelp
We stayed here for 6 nights and we had pros and cons of this hotel.
The pros :
Service and staff were excellent during our stay. Prompt and they spoke English, which was nice.
Convenient! Close to the Arc de triomphe and Champs-Élysées, it's a good, brisk walk. The Metro is right below the hotel, so we were able to use the metro quite a few times and not get wet from the rain, which was a plus. The mall is also below the hotel, all the amenities you need, Starbucks, boutique shops, market, bakeries, Angelina, sandwich shops, etc. this was a big pro since we would sometimes grab food and eat in our room.
The room we were given was the updated one, which was nice but here comes the cons...
Cons:
The room, although was nice, updated and had a fantastic view of the Eiffel Tower, had a few flaws. The ac stopped working on day 2 and after the hubs worked on the ac, tons of water started spilling down onto the carpet from the ac unit. We had to grab a cup to hold the water in while we called for maintenance. That cup was in that spot for the remaining 4 days of our stay, since it started dripping every few minutes or so, after it was fixed. The shower stall, although nice, the plumbing was not. While showering, the water didn't go down the drain, it started spilling out all over the bathroom and into the carpet of our room! Again, maintenance came and was able to fix it. Elevators are confusing to get to your room from the mall, and they're also slowwwww. Last con, they are still renovating so you will hear drilling and pounding, from Monday - Friday 9 am - 6pm(?) but they do stop exactly around that time. On days we stayed in longer in our room, we would hear the drilling but ear plugs were helpful. The renovations will end in 6 months from what we were told.
Overall, hotel isn't bad, it's very convenient to everything, the convention is also attached to the hotel so during our stay, we saw quite a few people from Google, medical and Asian conventions going on. Just be warned, if you stay here, you will hear the ruckus of the renovations until they're completed.
I still love the Park Hyatt Vendome but this hotel isn't bad to stay in, either.