Kevin Z.
Yelp
Really mixed experience at Hy's for dinner - phenomenal service and atmosphere, disappointing food quality.
Since Hy's opened downtown, I've been meaning to give it a try and so I made it a point to book a business dinner there recently. I had no idea they have such a spacious interior - it was immaculate, classy, upscale, and lit appropriately (other than the extremely bright TV in the lounge area showing sports, shining it's light onto our table).
The Service was also fantastic, which needless to say is expected for this price point. The staff were friendly, attentive, and knowledgeable. The table side service options for a few of the menu choices was also pretty entertaining.
However, I am pretty disappointed with the quality of the food. I started with the seared scallops. While I firmly believe that scallops should never be overcooked, the scallops i received were still cool in the center... which is great for a sushi joint, but not so much in this application.
The $60+ steak I ordered was the most disappointing part of the meal. Hy's paints an amazing picture of how amazing their steak is. I ordered my steak rare, it came medium-rare to medium. Even a medium rare steak should still be juicy, and I found my steak to be the driest piece of expensive steak I have had in a long time - I had to choke it down.
Rather than the potato side, I opted for the Gorgonzola Macaroni (Mac and Cheese), which was underseasoned and on the dry side. I would have also opted for some sort of greens, but upon seeing that steamed broccoli would have been an extra $11 or something, I figured I'd pass even if it wasn't coming out of my own pocket. It's a shame that the greens aren't a standard provided side.
I later queried my entire table and we all agreed that our steaks were disappointing, which was only amplified by the fact that they were at such a upscale price point.
At $125 a person including drinks, I need to be blown away by the food in addition to the experience; and unfortunately the food was lacking. For comparison, I went to The Keg twice later that week and both times I got consistent, rare, juicy steaks (for half the price).