Dave M
Google
We were a group of four golfers staying at Bahia Principe. Our resort set up our tee time and golf course agreements, which included transportation to and from, green fees for 9 holes, and golf club rentals, all for $105.00 US each. Upon arrival, Stephanie who was working in the pro shop, demanded we pay an additional $50 each for golf club rentals, we explained and showed her the agreement we had from our resort, saying everything was included, she didn't care, she wouldn't even call our resort to assist.
We then requested transportation back to our resort, where she demanded we each pay her $10.00 cash for return to our resort. So as a group of four, we had to pay $40.00 US for a 5 minute cab ride back to our resort.
Also a father and his two sons who we met in the clubhouse pro shop.
Paid $760.00 US for 18 holes.
Later that evening we met the father back at our resort, who shared with us that, upon finishing the 10th hole, they were forced to the 17th hole, missing to play the 11th to the 16th holes.
The father was told that the course had a tournament previously booked.