Wissam Baghdadi
Google
Beautiful View, But Disappointing Service Experience
Visited Ibn Al Bahr Seafood Restaurant and had high hopes, especially with the stunning view and reputation. While the food itself was good in terms of flavor, the experience was let down by poor service.
Our order was repeatedly served incorrectly, and despite explaining the issue multiple times, it wasn’t properly resolved. When the correct dishes finally arrived, they were cold — clearly delayed. What was most frustrating, however, was the staff’s unwillingness to acknowledge the mistakes or offer any genuine apology. The attitude came off as stubborn and dismissive, which really dampened the experience.
The view is undeniably beautiful, and the food has potential, but service is a critical part of dining — and unfortunately, that’s where this visit fell short. Hopefully they work on training and hospitality, because the location deserves better.