John B.
Yelp
We recently had the opportunity to try ICE MONSTER, and our experience left us somewhat disappointed. While it's possible that their offerings shine in the realm of smoothies, our venture into the Milk Tea domain left us wanting. Regrettably, there was a conspicuous absence of tea in our Milk Tea orders.
An aspect that warrants attention is the choice between real milk and powdered milk when customizing your beverage. ICE MONSTER presents the option to upgrade your drink with real milk, and this choice holds paramount importance. Opting for real milk enhances not only the flavor but also the overall quality of your drink. In contrast, opting for powdered milk may compromise both taste and nutritional value. In recent times, numerous tea establishments have phased out powdered milk due to its less-than-optimal health implications and the unanimous preference for genuine milk among discerning patrons.
It's worth noting that once we modified our drinks to include real milk, the cost per beverage escalated significantly. Our total bill exceeded $7 per drink, and when factoring in tips, it surpassed $8. While the upgrade to real milk undoubtedly improved the taste, it came at a noticeable cost.
On a positive note, the service at ICE MONSTER was commendable. The staff member attending to us was exceptionally courteous and adept at explaining the various drink options available. This level of service certainly added a touch of warmth to an otherwise lukewarm experience.
In conclusion, ICE MONSTER offers a mixed bag of experiences. While the importance of opting for real milk cannot be overstated, it does come at an additional cost. The absence of tea in our Milk Tea orders was a notable drawback, but the exceptional service provided by the staff helps redeem the overall impression. If you're willing to invest in upgrading your beverage with real milk, you may find ICE MONSTER's offerings more satisfying but maybe ask them to add/brew more tea leaves to their teapots too.