ICEHOTEL

Our stay at the Ice Hotel was very enjoyable and a definite once in a lifetime experience. We stayed 1 night in the Ice room and 1 night in the warm room. The Ice Room was interesting and I’m glad I did it but it was only something you do once. We were warm in the sleeping bags. It was nice to have the warm room the next night to have a hot shower and warm doonas. The only negative was the lack of information checking in and concise information on what to expect and do. This needs revision I believe, a one page brochure with more concise information would be advantageous

The ice hotel was very good, the ice decorations they had were amazing and really cool. The only bad thing that I found was that we could not have the storage room a bit closer to the sleeping rooms. it was very cold in the rooms and the sleeping bag was very good, comfortable and warm. The breakfast was a bit above average and it was good. The service and workers there were very nice and wanted to help. There was no gym but you could do a lot of activities like dog sledding, or snow scooter, or snow shoeing and many more. Overall it is a good and creative hotel.

This a a huge tourist trap. WAY overpriced. Everything was at an extra cost. We were charged $65 dollars for then to bring our luggage to our room. Only 1 restaurant on property. The other restaurant is a15 minute walk off property With that said, I would recommend staying elsewhere and buying a day pass to visit and tour the hotels ice room. The artists are so talented and the sculptures are beautiful.

Amazing experience at the Ice hotel. We stayed there for 2 nights, at the end of our lapland trip and we loved it!||Two main takeaways from our stay:||1- sleeping in one of the ice rooms. We chose to stay in the deluxe room, with attached warm bathroom and we just loved the experience||2- lovely list of activities proposed by the hotel. We did 3 in total (dog sledding, snowmobile and ice sculpting) and we really enjoyed each of them, despite the coldness. Very well organized, amazing guides and the hotel provides all needed equipment, which made it very easy and enjoyable

Absolutely wonderful stay in the IceHotel for my birthday. |We booked several excursions through the hotel, including dog sledding and the wilderness dinner. Amanda was a fab host during our wilderness dinner, the food was superb and she even made the effort to hunt some auroras for us which was not on the itinerary for the evening but hugely appreciated. |The ice rooms are spectacular, if you can stay in one I would highly recommend it, such a unique and memorable experience.|All in all a great experience, staff are friendly and welcoming and I would absolutely stay here again.

The ice rooms were fantastic, artwork was incredible.||||The rest of the hotel facilities in need of upgrade. Ideally both refurbishment plus making bigger as communal areas not big enough for amount of guests. Changing rooms from cold to hot was not ideal, ideally a later checkout from cold room so you could do it after morning activity rather than before breakfast. ||||Activities were good, however they seemed to book out months in advance so we could not add activities onto our core package at a later date once we decided what we wanted to do as originally planned. Although the ones we did do were good, the group sizes were large and somewhat took away from the experience.

What an absolute extraordinary experience sleeping in the ice hotel and admiring the amazingly beautiful ice sculptures which are genuinely absolute great works of art. I felt like the ice princess while exploring the breathtaking rooms and visiting the ice bar. It was a dream come true.

We didn’t stay here - we just visited … and it was truly amazing ! Totally unique … words fail me … google it or look at YT. ||It’s amazing ||Personally, I’d skip the restaurant as it’s “fine dining” … and overpriced to my eye. ||The ice bar is great though!||Spoke with a few people who had stayed overnight and they all loved the experience (and none of them were cold!)

Simply beautiful. The icehotel is something that everyone should add on their bucket list. It is an evolving piece of art. I have been here a couple of times throughout the years and enjoy it even more each time. On your way out make sure to enjoy a drink at the bar, I tried a couple and enjoyed the uniqueness of the drinks! Oh! And make sure to dress warm! ;)

We recently stayed at the Ice Hotel for 2 nights and were pleasantly surprised given the varying reviews. Here are our general observations: 1. Warm Room: It resembled a clean Scandinavian dorm room and was very well equipped with a hair dryer, Kettle with tea bags, reading lights, nice shower gel, good water pressure, etc. We liked it just fine. 2. Cold Room: We had reserved a cold "suite" for a night but opted to stay instead in our warm room for the 2nd night. We toured the cold rooms and noticed that there are different types. We would definitely recommend getting one that has its own bathroom adjacent to the room. FYI- The cold rooms are open to the public so you can't have access to it until 6 pm. 3. There were 3 comfortable lounge areas in the IceHotel complex, nicely decorated in Scandi style. Two had full bars and expensive drinks/wine. We liked the cozy one in the "Adventure Center" best. 4. The staff were generally friendly and helpful. 5. The breakfast buffet was enormous and varied. Open from 7:30 - 10:30 am. Included in the room rate. 6. We had dinner one night down the road (10 min walk) at the Old Homestead which seems to be affiliated with the Hotel. It was rustic with options such as pizza, burgers and local specialities such as "pulled bear" and reindeer stew. Decent red and white wines by the glass and bottle. There was a "nice" restaurant at the IceHotel with esoteric Swedish dishes and super high prices so we skipped that. 7. Be aware the although the IceHotel is only 11 miles from Kiruna, taxis charge $50-60 each way and Bus 501 runs infrequently. I think the last Bus for the night into town was at 6:23 pm.

We had the best time here!!! The ice hotel is one of a kind experience - it's a hotel made entirely of ice and snow from Torne River. The designers submit designs months in advance and help design the rooms. The art rooms are top tier, very expensive - trying a luxury experience but so worth it. You can easily say it's unique since the art rooms change each year. I had no trouble sleeping. You sleep in a sleeping bag, on an air mattress which is on top of a block of ice. The ice n snow provide natural insulation. You keep your stuff in a locker provided by the hotel which is in a warm part of the hotel building, it also contains rest rooms and sauna etc (shared) think of this as a cool camping experience. There's also a part of the hotel that is open all year

We were able to check-in early for the Deluxe Art Suite, which is an ice room with an attached heated bathroom in the permanent IceHotel. The bathroom was big with a seating area, sauna, shower, bathtub, sink and also a separate toilet room with another sink. The ice room where you sleep is open until 6 pm to visitors but the locked bathroom area was available to us earlier and also we could check out of the warm bathroom at 11 am. Checkout for the cold room is 9 am. The hotel provides a sleeping bag, liner, hat and insulated pouch for small electronics. Surprisingly, I was able to sleep all night on the ice bed. I didn't follow instructions though and put my whole head inside with a fleece muffler on. My nose was way too cold to be able to sleep otherwise. It was an interesting experience but not one I would ever want to do again. The second night we stayed in the 2 bedroom chalet which is a small cottage with a little kitchenette and seating area. The bathroom was tiny in there though and a bit dingy. Breakfast, lunch, and dinner are all at The Restaurant across the street. Breakfast and lunch are both buffet- not bad at all. Dinner is a la carte and reservations are highly recommended. I didn't think the dinner was very good- super salty and not many options. The hotel provides warm gear free which definitely should be used. The first night we used our own and almost froze to death on the husky tour we booked ourselves but the second night we did a northern lights tour through the hotel and we were warm. There is a locked luggage room in the gallery to store luggage. We also booked Swedish massages and the masseuse was fantastic. There's an ice slide outside that's a lot of fun. We also enjoyed seeing all the different ice rooms. Prior to coming, I emailed with tons of questions and every single one was answered quickly and clearly. This is definitely a once in a lifetime experience. There are many other ice hotels now but this is the original one and we really enjoyed our time there.

Well it wasn't exactly James Bond style, but yah it was pretty cool. We stayed in the 2019 ice rooms and had two options- either stay in a 360 building that is engineered so guests can visit the hotel all year long (These rooms are not annually designed and have bathrooms and heated areas for respite) or stay in the original hotel that melts each year and is redesigned by artists from around the world. Cold though it sounded if we were going all in we were going all in. We selected the melty one but could not pick our room. When we arrived, Hanna was very helpful in getting us checked in and took our preferences into consideration when assigning us a room. Since the hotel is an art exhibit during the day you don't actually get much time in your room for the rather steep price you pay. What it did come with, however, was free admittance to view all the rooms, a small heated closet space with access to the bathroom and sauna, lingonberry juice in the morning, and a lunch voucher at the restaurant. We checked out all the rooms and took an obscene amount of pictures which I will now pass on to yelp, and then spent most of our time inside because it was so bitter cold out there. We received a double sleeping bag and boots right before bed and finally got access to our room in the evening. I read reviews from others saying they slept well but I really struggled. It was so hot in the double sleeping bag with the husband, but outside it was so bitter cold it stung to breath. Forget about going to the bathroom, this is one instance you better be able to last all night or its out into the cold with you and over to the other building. When I finally fell asleep they woke us up early, I think around 6?, to kick us out to get the exhibit ready for more guests. I was able to sleep for a bit in the little closet we had for our things and then enjoyed the sauna and shower. Restaurant was pretty nice and we enjoyed the ice bar. Had a cute gift shop too and we really appreciated how nice and professional all the staff was. We're glad we went all in for such a fun experience, but if we ever went a second time we'd probably go 360 to have our own warm room and bathroom.

Ice Cold with a Warm Heart Everything you imagined and more. We came for the iconic experience of sleeping in artistically designed ice suites, but left with hearts full from the adventures we had and the friends we made. I'm a design enthusiast so of course had my eye on the Ice Hotel. My friend and I celebrate our birthdays together every year in usually distant and exotic locales. This time, I thought, let's do something different, let's go cold, and not just cold, but freezing. So, less than enthused, he agreed - and there we were. Our first, and only, mistake was one of the first options they give you; two separate or one giant sleeping bag. We opted for one, thinking it the wiser choice for warmth... wrong - lol. We have different sleeping patterns, so while I enjoy cold and sleep like a rock, he abhors it and was constantly burrowing down in the bog - recipe for comedy. We went for the ensuite warm bathroom, which turned out to be a fabulous counterpoint to the cold. The bathrooms in themselves are beautiful with a modern design that nods to it's locale sami roots including a private sauna, vessel tub, and door to the outside. We arrived the same day as the artists who spent the next 10 days crafting their visions for the temporary Ice palace (we stayed in the adjacent 360 which is the permanent year-round venue. 360 has larger suites with en suite bathrooms and doors. The iconic temporary hotel has it's collection of art rooms and cathedral, but with no bathrooms and no doors). We befriended the bartenders at the Ice Bar, in fact most of the staff - partying until the wee hours. Johannes even offered to take us personally on a guided tour through the construction of the new hotel - an incredible behind the scenes look into the production and expanding venture that is the Ice Hotel. In fact, at breakfast the next morning, we met the long standing incredible design team Marjolein and Maurizio who designed this year's Grand Hall. They took us on a tour our last day where we saw the dramatic progress made in just a few days. The hotel recommends making reservations for dinners and activities in advance so over our 4 day stay we enjoyed dinner at the Ice Hotel Restaurant, dog sledding with lunch, a private wilderness dinner, and a Holiday smorgasbord at the Old Homestead. The Wilderness Dinner takes you out to a remote cabin where a chef prepares a multi-course meal by candlelight. Designed for 8, it was just the two of us which made it super relaxed and lovely, and although my friend didn't want to initially go out and sit on the frozen lake while Hilda made desert, he's ultimately glad he did because we got to experience the amazing Northern Lights. Damon, our wonderfully personable dogsled professional, took us on a memorable voyage over frozen lakes and snowscapes (including an interval of us corralling the dogs to cross a bit of melted lake - making it all the more adventurous and memorable) The ever present Hannah, who met us at arrival and hugged as at departure, was there for smiles, laughs, and kindness throughout our entire stay.

Ok so this one was a bit tricky. I would give this a five star for experience as this truly was a once in a lifetime adventure. It's a little unfair for my rating as I was 3 months pregnant when my husband and I traveled to the ice hotel and was restricted to a few amenities. Overall, it was still amazing but here is the breaK down of our stay. FOOD: the veranda was out of this world. It's a chef tasting menu and I told them last minute of my food restrictions due to the pregnancy. (We didn't know we would be pregnant or else we would have notified them). The chef blew all my meals out of the water which only validated how great and talented he is. Highly recommend dinner here if you have the opportunity. There was a wedding in town and we were limited to having access only to the main restaurant. The buffets were pretty good surprisingly but if you go at peak hours for breakfast and lunch, be prepared to wait for a new tray of eggs or chicken. It gets pretty packed pretty quickly. We had dinner one of the evenings there that ruined the entire night. They could only get us in for a 9pm reservation. After confirming with the concierge twice, we had to wait 30 minutes for our table. Once we were seated, we didn't receive our appetizers until an hour later! There was a glitch in their system which I understand can happen, but nothing was done or said to make the matter better. We finally received dessert around midnight. Food was good but service was non existent. Something could have been done to lighten the 3 hour dinner we weren't anticipating. ****if you are a snacker, pack some of your own! The small cafe in the lobby ran out of snacks both nights we stayed. There is nothing on the premise that gives you options for food outside of your main meals.******* STAY: we did the first night in the ice room and the second in the standard room. As expected, it's pretty damn cold in the ice room. Not ideal for a preggo like myself. We upgraded to a deluxe suite which gives you the luxury of your own heated bathroom connected to the room. Beautiful bathroom with your own sauna. The ice work is just magnificent and breath taking. The standard room was your average hotel room. Pretty simple and generic but most of all, warm! The only let down was that neither room had bottles of water for their guests. The air is dry to begin with but for the price you are paying, complimentary waters would have been nice both nights. SERVICE: the staff is incredible. Very friendly and accommodating for the most part. Didn't have an issue in this department :-) I was a little sad to have discovered they do not offer prenatal massages in their spa. I thinK I would have given this hotel more stars if it weren't for the small mishaps and being pregnant. It really was amazing but would have liked more options for food and beverages for what we spent.

So my husband and I booked this vaca on a whim when I realized that we could both get some time off. Arrived at 10a from an overnight flight from Chicago. The front desk was a young kid that basically told us that our warm room wouldn't be ready until 3p. I had to ask if there was a place to store our luggage...which there wasn't...they just laid them by the desk. No where to freshen up. No information offered. We had to pull it out of him...which again, for the price of the hotel, I expected more. Rooms Warm rooms-minimal but comfortable. We stayed in a superior. The bathroom was painfully old. Shower was so tiny. No toiletries given at all! We always carry our own but should have something for the price! Cold rooms-we stayed in a deluxe suite...thank goodness! We had our own private bathroom, sitting area, sauna, shower, etc. The cold area was large. We sipped champagne out of ice flutes while sitting in our ice chairs. It was perfectly warm in long undies, hat, gloves and two pairs of socks. Slept like a baby. Check out is early so don't plan on staying in here all day. Annoyances with the rooms-basically the warm & cold areas are treated like separate hotels. You check out of one and you can't check into the other until check in time. For the cold suites, it's 3p, but for the art studios, it's not until like 8p. The suites had area to store our belongings which was nice. The other cold rooms have no bathrooms and no where to store belongings. You have to store in different lobby and use that bathroom in the lobby. I would highly recommend the suites!!! Service was meh as well. It's a bunch of young kids working that don't really get it. The bar manager, Fredrick was probably the most helpful of everyone! He gave us lots of info, etc. Restaurant is mediocre. Food was either high end at the restaurant across the street or buffet at the place down the street, The Homestead. There was no in between bar style, room service, sandwich, soup...anything like that. The ice rooms are crazy cool in all aspects...it's amazing to see the art. The bar is cute. Everything else is just ok. I would probably recommend going to Ice Hotel for one night...sleep in the cold room and then take a flight to Stockholm to spend the rest of your vacation.

I enjoyed staying here during summer. Got a great deal for about $120/night stay that included breakfast. Outdoor ice-rooms had melted, but I got to go inside indoor ice-rooms and visit the bar.

World class service. If you want anything, in regards to food, booking an excursion or transport, an article of clothing, anything, the staff will get it to you and get it to you quickly. I stayed here for three nights and had amazing service and an excellent stay. The sculptures in the ice hotel itself were of course amazing, even if was the end of the season. The service at the ice hotel restaurant also excellent. Much attention was paid to every detail. Would I stay here again?? In a heartbeat. :)

Can't travel to Sweden because of the Coronavirus? It's "not their problem." I booked a trip to Sweden and Norway for my parents and we were so excited to splurge a little and stay at the famous Ice Hotel. Then the US suspended travel and Norway closed its borders. The Swedish government has told tourists to stay away and Delta stopped flying to Europe. So, we CANT go stay at the Ice Hotel. But rather than being reasonable and offering a voucher or credit for a future stay, they are keeping our money for the room and excursions. I get that this is an act of God and beyond their control, but it's also beyond imagination that this would happen. So I guess my loss is their gain? Horribly unethical business practice.

Sleeping in -5 degrees is definitely a worthwhile once in a lifetime experience. We sadly didn't see the northern lights but we were too early in the season (first year for Hotel 365) and it was cloudy. I would highly recommend. In addition, i would recommend getting a car so that you can drive around and see the Lapland. It's beautiful and peaceful up here.

BEST place we have ever been too! SO glad we made it here for our honeymoon! We did a lot of research looking into this place and once we were there it far exceeded our expectations. Employees were friendly, helpful, it felt so welcoming being around people who are working there and are having just as much fun as you are. Special shout outs to Elena, Issac, Erik, Adrian, the girl on the tour bus with the cool nose ring, and the gentle man from England there working the season with his girlfriend from Germany. I can't remember all of your names, I'm sorry, but you helped make our experience a memorable one and I thank you for that! Aside from the people the sights were breathtaking. Never was I unimpressed with this winter wonderland. We would absolutely go back again if we ever get the chance.

This is a once-in-a-lifetime thing. Sleeping in one of the ice room, or the ice suites is magical. The hotel is rebuilt every year, as it melts in the summer, and each year the suites are designed by different artists. The Icehotel has both warm and cold accommodation. I suggest doing what we did: sleep one night in a warm room, spend one full day in the area, then sleep one night in the cold accommodation before you go home. You might think you'll be cold in the Icehotel, but fact is that sleeping there is very warm. The sleeping bags that the hotel provides you with (with an inner bag that they wash) are so warm that if you're a warm sleeper like me, you'll end up having to open the sleeping bag even though the rooms are a constant -5° C (23° F). If you don't have any winter clothes - no worries: the Icehotel will equip you with warm boots, winter overalls, hat, balaklava and gloves. There's lots to do up here. The Sami Museum is worth a visit, especially feeding the reindeer is fun. The Icehotel is open to the public during the day (guests at the Icehotel enter for free) and there are lots of different tours you can go on. We went on a snowmobile tour chasing the northern lights and eating a dinner. The service is great and the only thing I can complain about is that the rooms are very warm - 24°C (75.2°F) and that the breakfast buffet served powder eggs, which is disgusting and seems very misplaced in an otherwise excellent experience. If you ever get a chance, you should go!

Beautiful hotel that I visited (but didn't stay overnight) in 2011! Every room is carved out of ice in creative and cozy ways.

Staying in a cold room at the Icehotel was an awesome bucket list thing to do. The whole place is an adult adventurland.

This place was been all over social media and i can truly say it is a piece of art and absolutely stunning. The experience was beyond words and feel lucky to have been able to get a room since I heard someone was having a wedding there! The hotel itself had art rooms and ice rooms. All the ice rooms are the same but oriented differently. The art rooms were all different since each room is made by different and unique artists around the world. The ice hotel itself was at a constant temperature of 5 degree C. The staff itself was friendly and super accommodating. You could tell it was a touristy place since everyone spoke pretty good English. They also have an icehotel 365 which has an ice bar. All the cups are made with ice and the champagne glass are hand carved so definitely get a drink!

I had to cancel my trip due to travel restrictions with the Covid-19 pandemic. The Ice Hotel refuses to refund any money at all, even though I paid for their cancellation insurance. Trying to communicate with them is awful. They just continue to send the same form letter again and again. I am appalled that they refuse to have any compassion at all.

If you are not staying at the hotel you still have the chance of experience it, as it turns into a art exhibition during the day. Between 10 and 18 you can visit all suites and rooms except for the luxury suite. The entrance fee is pretty high - but it is worth every penny of it! Every room is different from the other - and as you all know - it is different every year! I wasn't very convinced before we went there, but I must say I was really amazed about it. The light in the rooms makes them beautiful. You will for sure find a favourite. The bar is cool but was pretty empty when we were there which makes it nothing special. After seeing all the rooms it takes more to wow you by the bar! It is a fun experience you get a ice glass of a drink free of charge (well, included in the price). And oh how I love the smell of reindeer skin. The ones for outdoor has this greasy treated underneath/underside. And be careful, they loose hair and you get it every where!

ICEHOTEL is dishonest, unethical and horrible customer service - NEVER do business here. My daughter and I were forced to reschedule our stay due to COVID-19 and all travel being disrupted. I called and spoke to the day manager who verbally told me (very kind and polite) we could reschedule for no fee and I was very grateful because this was our dream to always stay here. She asked me to call back the next morning to book the new dates. The next morning the office manager answered and told me very rudely and dismissively that there are no rebookings or date changes allowed. She refused to listen to my explanation, said I was lying about what the day manager told me and then hung up. I tried to call back and was repeatedly hung up on. During a global pandemic, one would think a business would value any interested customers but ICEHOTEL obviously IS ONLY OUT FOR YOUR $$$$

One of the best places i have visited in Sweden. Sleeping in thermal sleeping bags on top of reindeer skins in the snow in -5 degrees is something most people can only experience once! The sauna and icebar are main attractions!! The icebar, wrap up warm and drink out of glasses made of pure ice! Chairs made of ice, covered in reindeer skins and surrounded by ice sculptures.

We did not stay there but we visited it during the day it was great to look around at the rooms and see the art displays in the rooms. The guided tour was also very good and was included in the entry price. I personally don't think you would get any more out of the experience by paying all that money to stay there, then you would just visiting there during the day.

One of the most outstanding places to visit for a short break. It is an absolute must to sleep in an ice-room, just for the experience. Also highly recommend a night-time snow-mobile ride to have supper in the forest. Just remember to wrap up warm! (The Ice-Hotel provide all the kit you need). If you are not vegetarian, the moose soup is lovely).

I have been trying to get a hold of this hotel for over a month trying to book. I started with an email. After no reply for a week I tried to Facebook them. No reply. Then I called the phone number on several occasions but no answer. How can I get a hold of them to book a trip? So far its been very stressful as I already have a ticket from Los Angeles to Sweden for January. If I can't get a hold of the hotel I may have to cancel my trip all together because the icehotel is the main reason I wanted to go.