Scott W.
Yelp
Went Friday night around 7:15pm and when you enter the business off Westheimer, they have a sign up that says "Sorry our downstairs bar isn't open yet, join us upstairs." Ok, fair enough, we were interested in the rooftop bar anyway. You get upstairs and the interior upstairs is exceedingly small, maybe 10 people could fit up there comfortably. I asked the bartender if they had heaters outside and he said they did, so with that we went outdoors, 39F cold and tried to find a comfortable place to sit and have some small bites and a beer or two. We moved around trying to find the perfect place between being freezing cold and getting warmed up via the heaters.
We ordered two beers from the bar, watched a little Star Wars on the popup screen and then decided to order the elote and chicken empanadas. 10 mins go by, the bartender tells us the food is ready. We take it over to our table and dig in. Now, the elote is surprisingly good, but the chicken empanadas were as bland as anything I've ever eaten. There was zero flavor in them and I would have sent them back but we were really hungry so we just gobbled them down. We finish up the small bites and go back inside due the fact that the heaters really aren't cutting it. We get one more beer and decide to call it.
Got the bill, paid it, added my 20% tip as I do, left and then got home and looked more closely and there was a 20% added fee for COVID recovery. I get that you want to help your employees, but remember, WE ALL WENT THRU and ARE STILL GOING THRU a pandemic. Some of us were out of work for months on end, some of lost our places we call home, but I wouldn't walk into any business and say "I've had a rough time this past couple of years and I need a 20% discount that will help me enjoy my life just a little bit."
The rooftop will be cool when its warmer outside.
Now, for the fake reviews that the owner is putting out, just stop. Before you decide to create fake accounts and fake reviews, learn to use a vpn to hide the location of where the "reviewers" are posting from.
Caesar S. - fake 5 star review - been reported to Yelp
Jen L. - fake 5 star review - been reported to Yelp
Allison C. - fake 5 star review - been reported to Yelp
Tyler C. - fake 5 star review - been reported to Yelp
Additionally, there are also fake 1 star reviews on here. The users below need to remove their fake reviews also.
James H.
Omar A.
Josh F.
Edit
Ceasar "Matt W" Shmig is really doubling down on this. This isn't how you handle bad press, Matt.