Sylviana L.
Google
Our server, Noel, had an attitude the entire time we were there. From the moment we sat down, he seemed uninterested and dismissive toward me but polite to everyone else. When my daughter was choosing her breakfast, he made it sound like she could only have bacon or sausage until I read the menu myself and pointed out she could have both. He then said, “I already put bacon down,” instead of just fixing it.
Throughout the meal, he only asked my man if his food was good and completely ignored me. It also happened to be Veterans Day, and even though my man is in the military, Noel didn’t acknowledge it at all.
When I needed the manager to correct something, I told Noel I was waiting for a new receipt before paying, but he still grabbed my card. I had to ask him to hand it back. When the corrected receipt came, I tried to give him my card again, but he walked off to help someone else.
Every other customer he served got friendly, respectful service — I have no idea what his issue was, but his attitude toward me was obvious from start to finish.
Update- IHOP gave my family a free breakfast for my bad experience. It was better this time.