Hannah Jackson
Google
It took over an hour to get our food. It was a Saturday afternoon, so it was busy. However they only had one person in the kitchen. Restaurants should be aware this is a busy time and ensure restaurants are properly staffed.
During this time, none of the waiters checked on us, refilled our water, or acknowledged the wait time. Being understaffed is understandable, not communicating is not. My food came out after an hour, and my husbands took another 10-15 minutes to come out.
The food was subpar, I got the poke ceviche, which was basically the equivalent of biting into a cold red onion. The onions were piled on, and there was barely any salmon or rice in it. It did not contain all of the ingredients that were listed on the menu either. The raw salmon was warm (you could tell it had been left sitting out) and not fresh at all.
My husband got the Mongolian beef and we also got the steam buns. Both of those items were good. We LOVE the shadow lake location. However, we will likely not return to this one.