IKEA

Furniture store · College Park

IKEA

Furniture store · College Park

1

10100 Baltimore Ave, College Park, MD 20740

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Highlights

Ready-to-assemble furniture, home decor, and Swedish meatballs  

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10100 Baltimore Ave, College Park, MD 20740 Get directions

ikea.com
@ikeausa

$$

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10100 Baltimore Ave, College Park, MD 20740 Get directions

+1 888 888 4532
ikea.com
@ikeausa

$$

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Last updated

Aug 10, 2025

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M D

Google
What a beautiful store! Once here at the parking lot you’ll feel as if you’re already in Sweden! And once inside the store seeing everyone one with a Hej! Yellow shirts. You’ll feel the beauty of this store! Clearly the owners of IKEA take pride of what they do! Besides their globally famous furniture and home furnishings, their food court la offer the best food and everything tastes so good and the sweets taste like home made and less sugary! Even their soda and drinks fountain! The drinks are less sweet and tasty! Thank you IKEA! One more thing their customer service either here on the store, online or over the phone, is amazing! Happy holiday weekend folks!

Leonard Leow

Google
A great place to shop for home essentials and enjoy a delicious meal! The food court offers a variety of options, and I especially love the vegan menu—tasty, fresh, and affordable. It’s a great spot to take a break after shopping. Definitely worth a visit for both furniture and food lovers!

Yiran Liu

Google
Store itself is very similar to all other ikeas I have been. Good quality products at reasonable prices. Good location right off the beltway. Not too far from both DC or Baltimore.

Marisa Lucian

Google
Their quality has really dropped substantially. I used to have so much IKEA furniture, so when I moved I bought some more. I bought the Billy bookcases and the FJÄLLBO tv stand. The tv stand had multiple pieces that didn’t fit the screws. The bookcases had pieces that were damaged. And damaged in a way that they were packed like this, not damaged in transit. This is incredibly frustrating and disappointing. I don’t have a car, and they’re telling me to go in person to pick up the new spare pieces because they’re large. I will not be buying from IKEA again after this.

Paul Han

Google
The best IKEA experience I have had so far. Amazing displays of furniture and the great value. The canteen half way through the shopping route is a smart idea. Meatballs and mash potatoes are a must try.

Atalante Shay

Google
It's always lots of fun getting lost in Ikea.... I have to give a shout to the team who designs and executes the displays... I absolutely love them..... Definitely with lots of inspiration ♡ My only complaint is that I'm not a fan at all of the new paper cups.... they completely fall apart after 30mins.... 🙄

beyondTabu

Google
a host of reasonably priced european household items including furniture, appliances and garden. we went there during the week so it was quiet and we could browse comfortably. spent an hour walking through the maze and got a couple items then went to collect our online order. lots of parking available though covered we had to walk through some rain to enter and exit with our purchases.

James Ely

Google
This is a great store. There’s covered parking for hot or rainy days. That’s a good start. I recommend going at 10 in a weekday if possible. There were very few people when I went at 10 in a Wednesday. It made it very easy to browse (and take 1000 pictures 😂). This store has everything you’d expect an IKEA to have. The choices are endless. There’s so much to see. So, again, either go early, or plan to stay a while. You’re not going to want to rush out.
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Dominique F.

Yelp
I only came to look but since ai have a new home I was able to snag a few things. The sections were very clean and organized which es helped out a lot when asking the employees where things were.
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Rena E.

Yelp
This visit was very specific. I located the items online and picked them up in the store. I found some great kitchen items that were on sale.
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Lennea B.

Yelp
I simply love ikea. It was a good experience for me. Lots of parking but it was busy. I'm surprised the food prices seemed higher than I remember but we ate and then had a fun time taking pics in rooms that weren't ours and picking up miscellaneous items to purchase. So many choices in accessories etc etc . The employees were very nice as well as my daughter did photoshoot on props throughout the store. Real props that say take a photo .
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Gabrielle H.

Yelp
Omg the cookies are so hard. The pizza is uuum interesting (see photo). I couldn't find anything I walked in for and there was really no one around to ask for help. The carts are always annoying because why don't they just go straight? The customer service in both the upstairs restaurant and the exiting food area was great. They were kind and helpful. The girl at self checkout was also kind and helpful.
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Kimberly N.

Yelp
Ikea is one of my favorite places to shop for things in the house. From the kitchen to the living room, bedroom to bathroom... Plenty of choices. Well stock inventory. Easy to assemble product. Great price too. Friendly and helpful staff. Would absolutely recommend it.
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Muhammad Z.

Yelp
Lot of variety and great prices, i really enjoy shopping to upscale my interior at reasonable price.
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Lurine J.

Yelp
This IKEA is just ok for me. I have been twice and this last time while it was nice to walk around there was no one offering any help. I was not impressed with they way things (linen ) mainly was laid out. I won't be back to this location .

Mike L.

Yelp
There was only 1 employee in the ENTIRE FLOOR for living and dining room furniture on the weekend. The only girl there decided she was going to train someone, but NOT while she was working and having them watch or help. No, this girl decided to quit working. After 15 min of me waiting patiently I asked if there was anyone who could help me and she barked at me extremely rude and sub-human, disgusting behavior. No ability to act as if human, no ability to even pretend to be competent. Needless to say she would not help - because this is IKEA -- SERIVICE IS SH**. EMPLOYEES ARE WORTHLESS. Since I had spent over 2 hours there and now unable to get any information or make a purchase, I stopped for a slice of pizza on the way out. 3 employees hanging out playing on their cell phones while lines formed of people trying the figure out the awful self-serve kiosk computers. Really only 3 items to choose from - hot dog (crap) pizza (worse) or icing covered cinnamon roll (if you want diabetes) but supposedly it needs to be made computerized and complicated. I went to one and it didn't work, no way to put anything in a "cart" or pay. A piece of Ikea shit, big surprise. Lazy girl standing there playing on her cell phone, of course would not ring up a piece of pizza, because that would be too much like work. Ikea is no longer a store it is a sh**pile.
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Whitney L.

Yelp
This review is based on a recent purchase I made for a table. I love the look of it. It was reasonable priced and easy to assemble. HOWEVER, my boyfriend pointed out that the drawers for the table may have been built incorrectly. The silver gliders for the drawers are supposed to be closer together at the top with the larger drawers further apart on the bottom. I'm super disappointed because it's been an ongoing project for awhile now. Will be calling to see if I can get an exchange and someone to service me in house for all the inconvenience since I live in Virginia.
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Yuki N.

Yelp
As I saw many negative reviews on Yelp, I was a little suspicious about this location, but I had a pretty good time here at IKEA. The store was neatly organized, cleaned, and tidied up. I could easily find furniture items that I saw online and try to compare them. Staff was not available in every single area, so you might have to walk a few blocks to ask questions. A friendly and experienced staff also efficiently helped me to make an order and delivery reservation. Using app/website was also pretty simple and convenient. Especially, if you sign up and become a member, you can get a special promotion or free coffee. Food options at restaurant were not huge, but it's like a nostalgic school cafeteria and fun experience. Each food items were nicely priced and pretty decent quality. Foods were more like heated up rather than freshly made so don't expect a five star restaurant experience. Meat balls were pretty soft and flavorful, mac and cheese was lukewarm and soapy, and both cakes were pretty good. There were a lot of parking and also loading area in front of the store so easy to visit and put the big items on your car. I would say that if you purchase a big furniture like table and decline the assemble service, you have to do it by yourself, which might be burdensome for some people who are not used to it. Overall, I noticed that the price of products went up compared to several years ago, but I don't complain much as inflation is affecting everything.
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Sonya D.

Yelp
I love ikea but I swear the prices have elevated on a few popular items that used to consistently be the same. Try not to go on a Saturday, if so go early because I forgot how long the lines can be. Luckily they have self service registers that go very fast. I still don't understand how self service goes faster than lines with a cashier. I went for the end tables to get for my daughters party, to create VIP sections and the end tables that used to be $9.99 are now $14.99. No special upgrade. The same table with four legs. They advertised they had black but only white was in stock. It turned out to give the sections I was creating, very nice. That was a plus. I gave it 4 stars because of the price increase and the lack of proper signs to get you to where you need to go
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Matthew U.

Yelp
Living as close as I do to and IKEA can be a good thing or a bad thing, depending on how you look at it. After moving in I have made multiple stops here and spent countless dollars. It made me feel like I was back to a time where I just got my first apartment. Since moving I have found that I have either misplaced items or thrown things out that I should have kept. With that I am usually in a bind when I have a need for a certain item. Like, who misplaces their utensils. This guy. I have had to make multiple trips here to pick up an odd item or two. My first visit here was honestly a walk through to see what they now have to offer. I ended up spending a lot on all those small items I needed. My next visit here they were in the midst of rearranging the showroom so it felt like walking through an abandoned store. The multiple visits after that, I just made a be line to all the items and not the showroom floor. I already knew the lay of the store and ended up just going to the areas that I needed the items from. Each of the visits I used the self checkouts and made a swift exit. I'm not even going to talk about the amount of time I lost putting together some of the items. We all know how that is. I'm sure I see myself making many more visits over time, especially dependent on how long I live in such close proximity.
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Candie W.

Yelp
If you want to build it....IKEA and a little patience is all you need. I have a bit of both ;--) I frequent this Ikea because I want to achieve my own personal "carrie bradshaw" type of closet (the ladies will understand).....I also want a PAX spa cabinet. So, although I could give them 3 stars - I know they are 4 star worthy.... Here lately though, I am becoming very frustrated. Lots of things are temporarily unavailable or discontinued without notice. Makes it extremely hard when you have a large project to achieve. ALSO! This weekend they advertised their annual Julboard and I was exited for the festivities....BUT, as with everything else - IKEA missed their usual mark. I believe it is due to the pandemic but I am disappointed. I don't want IKEA to be in comparison to Walmart, Costco, or Sam's...I hold them in a higher regard....but, empty shelves - displaying things on the showroom not available - Costco type sampling....this is not you IKEA!!!! I know because I am here all the time.....BRING IKEA back!!!!!!
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Bleu W.

Yelp
Overpriced cheaply made products. No longer can you find affordable products for your home.
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Vilay S.

Yelp
What else can I say, IKEA is an adventure. Sometimes I come in for "just one thing" and spend 4 hours, other times I pop in for meatballs and teleworking in the cafe. I took my kid to Smaland a couple of months ago but now there's always sign saying it's closed today, but no indication that it's permanently closed. I am not sure if I am going on the wrong days or if it's permanently closed. I wish they would give clarification on that since I can't call anyone to ask if it's open on a particular day (no one answers the phone). FYI like everything else these days, the prices in the cafe have gone way up. The meatballs are like $10 now?

Pamela G.

Yelp
So today I wanted to buy a bedroom high chest of drawers and also look at entertainment centers - tv stand with storage. I have bought a lot of Ikea in the past, and have realistic expectations as far as quality and choices, and generally like the concept and clean lines. I was really ready to buy but came away empty handed after an exceedingly frustrating experience. I had seen online that the high chest of drawers no longer open very far on some of them, so I didn't want to buy anything I couldn't check out in person. The floor models were not encouraging. Supposedly for safety, they are making drawers that only can be pulled out a couple of inches (basically worthless pieces of furniture). I only found one in which the drawers pulled open normally, and it was the most expensive one there. So, now their so-called "concern for safety" makes sense. If you want to buy a piece you are actually able to get your clothes in and out of, you have to pay the highest price there! And, it was ok but not all that sturdy/solid. I didn't appreciate not having a range of prices and being pushed to the most expensive one just because I wanted basic functionality. Also, some of the styles were just ugly. Drawers with cloudy plastic, I guess supposed to imitate that awful 1950's frosted glass you used to see around if you are old enough? With most of the dressers, it was very hard to open the drawers. I broke 3 fingernails, I'm not kidding. I have sold furniture in every price range, and I know that drawers are not supposed to be this difficult to open. They also didn't open smoothly or evenly. Then I saw one with tabs on the drawers to make them easy to pull out. I looked for the matching high chest and finally founded it - but all of the drawers were literally, I am not exaggerating, about 4 inches deep. WTF? Who is the buyer/designer that picks out this sh**? I just wanted a normal dresser with drawers that would open and I could fit clothes in. What a dumpster bin Ikea has turned into. (BTW, I looked up the statistics, and you are 40x more likely to get struck by lightning than have a dresser fall on you. You are 8x more likely to be actually killed by lightning than by having a dresser fall on you. And, they all come with wall anchors in any case...) Why not stop selling tables with corners as well? As far as tv stand/shelving, again frosted plastic, ugly styles, and nothing with doors for neat storage. There used to be so many good choices if you wanted doors. Now it's like Target furniture section. Since there is no decent signage to tell you where the departments are, bedroom, living room, etc, (that would take simple human decency!) and they want to keep you trapped going in circles forever until you break down and buy something, anything -- you can get hungry. Meat balls are actually the cheapest food to re-sell because the quality of the ground beef is lower and also mixed with fillers - a poor man's hamburger. I opted for chicken, and wasn't in the mood for cold cafeteria vegetables, but they wouldn't sell the chicken tenders without vegetables and french fries. This is a line cafeteria, and I can't buy the chicken tenders without being forced to buy more items? Ikea has turned into a brain-dead corporation with no consideration for human beings. But, they had me trapped and I was hungry so ha ha ha!!! So, instead, I asked for chicken and mashed potatoes, which wouldn't have been as greasy and unhealthy....but they said they are not allowed to sell that! It is a line cafeteria, but I am not allowed to buy chicken tenders and mashed potatoes? I have to buy a bunch of extra food and then throw most of it in the trash? What a bunch of greedy basta***. Ikea had become such a disgusting shopping experience. Corporate greed reigns supreme.
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Jo M.

Yelp
I'm not really a fan of IKEA, but I do happen to go when my friend wants to go. Been quite a few times in the past few months, and it's been good visits each time. Most of the staff are attentive and helpful if you can find one. With supply chain issues, there are some things that come in and out of stock which is expected. I do like being to look up on the touch screens throughout to see if an item is in stock and where it's located. Friend and I do like one particular bathroom featured in particular. Would be cool if the mermaid themed tile was available. I'd be learning how to tile and grout my bathroom with it! :) Latest visit, I we actually ate. Friend got the Swedish meatballs. I was thinking of trying the plant balls since I don't eat red meat, but they looked a little sad as if they'd been sitting there for awhile. So, I opted for the salmon. Enough flavor along with the potato medallion and broccoli. I did add just a little bit more black pepper though. Only obsession is the oatmeal cookies with chocolate. Have to pace myself or I'll wind up eating the whole package!
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Buster C.

Yelp
If you are a college student or a young person just getting started, a senior living alone or a person on a tight budget, Ikea may work for you. However, if you have kids over three be careful buying furniture. It may not stand up to active children. If you like to plop down on your furniture, be wary. If you have limited mechanical skills, you may want to have someone assemble it for you. With that in mind, Ikea can work for you. Ikea products can be really attractive for a lot of stuff. Kitchen ware and electronic (lighting) can't be beat. Longevity of stuff, I doubt it. The restaurant is best when busy and can be a welcomed experience. If slow, you may want to go. In any case, you probably should avoid the hot dog counter at check out. The counter help can be scary. So, inspect your products and be alert!
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Ivy L.

Yelp
The right place for everything , is a one stop service from furniture checkout, ideas for designing your future whatever rooms, to Swedish food! This is our favorite, Ikea restaurant! The warehouse was huge, you can also come to practice walking or exercise during extreme weather. They have variety of food selection, all come with healthy calories calculation. Our favorites always Swedish meatballs, fried chicken, veggies balls and the desserts. Have you tried their veggies balls? It's taste almost the same as the meatballs, but more delicious! Don't miss out on the rice pilaf as the side dish, it's the perfect combination with veggies balls and the sauce. We're all facing the same issues here at this moment, some if not all items are out of stock! You have to be prepared if you're running a project, either come as grab as the stocks are ready or visit the store multiple times.
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Stacy D.

Yelp
I've purchased so much furniture from them over my college years and it was a loving relationship, never had issues. Never thought I would hate Ikea so much after the most recent experience. I bought an outdoor table from the closest store to me (1.5 hrs away), when I tried to build it at home realized that instead of giving me 2 left legs and 2 right legs, I got 1 left leg and 3 right legs -- this table can't be built. First tried to call their customer service phone line, which is a maze to go through. A bunch of options where the phone line said press # to talk to a team member, after I press that number, I get a response that says that's not recognized, goodbye, and they hung up on me! After finally getting through to a live person, the rep says since I bought the item in store, they can't just send me the missing left leg, I have to go to the store (it'll be a 3 hour round trip) to get it fixed. Why is it that when you screw up in your manufacturing process you can't make it right to your customers without unduly inconveniencing them? Sending the correct parts is not something they can't do, they just don't want to do it, it's not in THEIR POLICY to do it. Beware that you may get the wrong items in your furniture and it'll be an extreme hassle to make it right. What, do customers need to open boxes in the checkout area and in the parking lot to make sure everything is there and correct before heading home, otherwise, we have to repack everything and head back to the store to get it right?
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Sylvie C.

Yelp
Went to IKEA today to return items. We signed in at the electronic kiosk upon arrival. Well, the system glitched and reset. It was our turn next after 10 minutes of waiting too. Zero acknowledgment from the customer service rep (CSR) This entailed waiting for another 15 minutes as all the people behind us got to have their turns first. Once it was our turn, the CSR was less than friendly. We had items to return from 3 separate transactions. At some point, she walked away to go talk to the manager. About what? How she's tired and not at all really awake. Did I tell you they only had one other person working for returns and exchanges? That there were 4-6 people waiting in queue? And it was awkward AF to wait for her to come back whilst just standing there?? Or that her throwing a metal tray table into the return cart nearly cracked my phone screen when it barely missed it? Foul attitude much? Can I please just move to VB already thank you very much? Anyway. I hope I don't have to buy anything and having to go back and do returns again. It shouldn't have taken nearly an hour just to do some simple returns. I was going to go shop and looked around afterwards but after my interaction with the CSR today, I'm unsure if I want to really shop there again.
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John F.

Yelp
7/16/22 Since nature calls, we find ourselves inside IKEA. Since we haven't had breakfast, we will be checking out the IKEA restaurant. After eating breakfast, we walked the building picking up more white IKEA napkins. I have forgotten why my wife did not colored napkins until I remembered why colored toilet paper was stopped. Some things change while other things don't. In case you are wondering, the dye could come off on your skin. Just like it did with toilet paper for your third eye hole down south... you get the point. The place as always is well stocked and organized. The biggest difference I saw here is the new (at least to us) roofing for vehicles and carts near the store. This helps keep your vichele nice and cool from the hot sun and cooling you down like a McDonald's Mcflurry. Nice touch.
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Nessa R.

Yelp
Besides the staff being hot and cold. IKEA is the spot for all your home needs. The long maze to get in during COVID is a nightmare, almost like they are trying to help customers to lose weight, needed a water break getting to the entrance. The lady didn't let me take the shopping cart to the top, which sucked because I needed it. Yes, I'm the one buying all the little nick nacks and having a cart. I was so upset that I had to go back top. Plus I cleaned it. The eating area is closed probably for the best. Other than that, you have your typical angry customers being rude about the 6ft rule. I didn't see any non-maskers so that was cool! Happy shopping
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Lisa L.

Yelp
This review only covers the IKEA cafeteria, which offers reasonably priced meals. We had the Swedish meatballs meal with broccoli and mashed potatoes for $5.99 and fried chicken tenders with broccoli and fries for $6.99. Both were large and filling. Taste was bland so add your own seasoning. The major setback is the long line on a Sunday at 6 pm. We were in line for 30 minutes. There were only 2 employees serving the food. The first employee who took the orders was stressed out and getting confused on customer orders. Management should have more employees assisting on the weekends. If we visit next time, we would come back on a weekday to avoid the long lines.
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Joyce R.

Yelp
I have frequented this Ikea many many times, but I guess because of the theft problems in the US, today pissed me off. I purchased a duvet cover and comforter. I got in the self-checkout line and paid with my credit card. A message came up on the screen saying that I was randomly chosen to check my items. I called the agent and completed the sale. My son had a cutting board and when he paid with his card, the same "random" message came up. NEEDLESS TO SAY THAT WE ARE PEOPLE OF COLOR. There were white, Latino, and Asian people across and behind us in line. I waited to see if any of them would get the message. NONE OF THE OTHER GROUPS WERE GIVEN THE MESSAGE. I have a message for Ikea, NOT ALL PEOPLE OF COLOR ARE THEIVES. You could at least pretend, BUT IT'S 2024 AND NOBODY CARES WHAT YOU THINK ANYMORE, OR CARE ABOUT HOW THEY TREAT YOU!!!
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Ana M.

Yelp
This is purely based on retail availability at the store. I've been here about 5 times early pandemic and a few months ago. Every time I came its like 50% stock. The first time it was because everyone was going back to school May 2020 though most were delayed starts or did virtual and it never improved. Not sure what is going on with that store but actual supply chain issues have now made it worse. Call ahead if you need something..

Kevin H.

Yelp
I arrive at your College Park, MD location around 7:40 on 8/19/24. Because I knew exactly what I wanted I headed straight to the kitchen department. I was helped by sales person Diamond H. #10086921. At the competition of the transaction I headed straight the pick up area and waited. Because it was getting close to closing it appeared there were not a lot of customers in the pick up area. After waiting nearly an hour I approached the person behind the counter who started looking. This took what seemed like another 10 minutes. I watched several people come after I got their items and left even though there was only one number on the board to be called (mine never appeared). You must do better as it takes only one bad experience to ruin the whole experience.
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Mia S.

Yelp
Who doesn't love IKEA? With their famous Swedish meatballs, $1 cinnamon rolls, and free coffee when you're signed up with the IKEA rewards program. I can spend hours at this store and not get bored. It could get a bit overwhelming with the amount of items but also fun to get ideas for your home. Sara in the mattress area was amazing! I'm on a hunt for a new mattress and she was very informative, patient, and had an awesome personality! She had a few recommendations and had me convinced on a memory gel foam pillow. I was sold after testing it out for myself and actually hearing it live directly from someone that has the item at home. I'm in love with this Klubbspore pillow and I've never been excited to rush home to sleep. Happy to find one helpful representative out of the hundreds on the floor. Thank you Sara for an awesome customer service!
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Kiah R.

Yelp
I love Ikea, as usual it is a very organized maze of furniture with nice showrooms. The cafeteria is clean with affordable meals. This location has plenty of parking and is located right of the highway.
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Judy N.

Yelp
I have a love and hate relationship with IKEA. I hate how crowded the place gets, no matter if it's the weekend or weekday. Depending on what time you arrive, you could be fighting for a parking spot, even though there is a vast amount of spots outside and in their garage. The lines are usually long at the checkout counter and the information kiosk. The space is huge; I usually feel like I've got my workout by the time I leave. But then there are different showrooms and spaces that spark creativity for my house. It's honestly like a playground for kids and adults. My little one loves exploring the different "rooms" and pretending they are her living space. Not the mention how affordable many of their furniture and items are. Quality is decent and design is basic. This is a place to purchase temporary furniture or toys for your kids before they grow out of them, dorm room lighting and floor mats, basic kitchen utensils that get the job done, and any home items you need throughout the transitions of life. I've been shopping here since my college days at UMD. I now come here to shop for my little ones' rooms and any furniture or household items that make life a little easier and creative.
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Wendy A.

Yelp
Nice, clean, and as usual, well organized ikea. With everything you need for your house and or office. Prices are low but don't expect high Quality on their cheap things. This location has a nice and ample parking lot.
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Taylor B.

Yelp
Ordered online and got it delivered to my apartment. I have both damaged and missing items from my order. Both pillowcases are damaged and I'm missing my desk. So annoyed. I missed church to have these items delivered and now I have to figure out when I need to be home for yet another delivery. If you can avoid delivery, do it. Edit: Ended up just canceling my order and requesting a refund. This wasn't handled well at all.
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Aaron B.

Yelp
I don't frequent here too often but when I do it's never a bad experience. Was able to walk in and buy what I went in the store for. They had it in stock as it said online before I went to the store. Made my purchase and it took about 10 minutes for my order to come out from the back. Wasn't that long of a wait. Hoping for another smooth visit the next I go.

Gregory R.

Yelp
Found exactly what I needed. Good prices too. Also had a good lunch for a fair price. I like the bottomless drinks.
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John L.

Yelp
Pro: big parking lot under solar panel, clean environment, variety of items on sale, food court. Con: food. First time coming here and was moderate interested in seeing the inside of an ikea. The parking lot is big and can you park under their big solar panel. The inside is very clean and has direction to see all the furniture. They also have a food court. I had the chicken strip and fires but the chicken was to salty. All in all, my first time was very pleasant.
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Catherine P.

Yelp
I battled over whether to rate this place a 3 or 4. But since my furniture is still holding up I'll bump them to a 4. I've only been to maybe 3 Ikeas but I really like this one. As with most of them. Walking in is like a never ending maze and every exit leads to another section of shit to buy. On my last trip I came to buy new bedroom furniture. The displays accurately showed what was sold out so I was able to make a decision based on what they had in stock. We wrote down the location and headed to the exit. On the way to checkout is where all of the furniture is held. We were read a disclaimer and then allowed to enter the aisle to grab our furniture. We got it loaded up and went to self checkout. All in all, it was a good experience and I will be back.
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Becky H.

Yelp
Only thing I don't like is how long it takes to check out. This is my second visit, and again it is taking forEVer. You can find some good bargains in certain things, and definitely items you can't find anywhere else. Also, this would be a very dangerous store for me to wander with no specific purchase in mind! Much like a few other stores, I kept seeing things that I didn't know I "need", so impulse buying would be happening. :/ One thing I especially appreciate is the staff person stationed near the entrance, who can give directions to get to your destination aisle/bin. Although I'm dismal at following said directions, both times I got pretty close, due to their knowledge of the store. I'm a bit interested in their food area, but on both occasions I was under a time limit to go pick up grandkids, so I had no time to check it out. I doubt I'll go back except to get specific items, because ... impulse buying. But it's a nice experience and good prices on furniture! (PS, the little dresser I bought had extremely clear and easy directions for assembly, so I can only assume that people who rail about them are just ... not ... savvy....)
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John K.

Yelp
Expect to get what you would from any IKEA. In terms of designs for furniture they are great with all types of modern simplistic designs. They have show rooms for you to see a visual representation of how you can use and position their products, which is nice but with Expect to get what you would from any IKEA. In terms of designs for furniture they are great with all types of modern simplistic designs. They have show rooms for you to see a visual representation of how you can use and position their products, which is nice but with anything more then a glance you will see that some of these pop-up room designs have become out of date and need updating. In terms of the food, it was great....... As long as they had it. Most of the food items I wanted to get were either empty and out of stock or about to be empty and out of stock and this is 1 pm around the lunch rush. I do like how they use their products all through the building space even to the cafeteria to show you how it can be used, but why show that stuff off in the cafeteria if it won't have any food prepared to eat?? In conclusion, expect to find a decent furniture piece and get some meatballs but nothing else.
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Nisha B.

Yelp
Huge. Plenty of parking. A lot of sofa's and beddings are out of stock (apparently since the Pandemic started) so be weary if what you want in store and on-line are different. I needed more help with getting the items off the shelves and there weren't many able bodied employees near me to help. I got a couch. If you see it ONLINE as available, RUN to IKEA asap. Items are sold quickly. I set up a Logger to deliver my items and that was easy-peasy! So if you don't have a vehicle to bring your items home, they can set it up for you. With my location, it only cost about $35 . They also recommend a service called Task Rabbit where a person will come to your home and put together your items if needed. I also used this service for my couch. Thank goodness for that! No stressing for me on delivery or putting things together. Space was huge, clean. A fair amount of people. Expect to spend at least an hour in the store. lol
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Mary Catherine D.

Yelp
My husband and I have visited this location several times over the last few weeks. We are in the middle of renovating our Inlaw apartment and need to fully furnished it, so IKEA is an affordable option. We have gone twice over two different weekends, and once during the week. I highly recommend that, if you have the option, you attend during the week. It is absolutely chaotic and crowded on the weekends! We found our visit during the week to be far more enjoyable and less overwhelming. The staff that we encountered were very friendly and helpful. They also were taking all the necessary precautions during Covid. If you are handy, and willing to put together the furniture, or pay to have it assembled, this is a great option. We will definitely return, but will likely try and wait until we can do it during the week again.
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Juan M.

Yelp
Bought a couch to be delivered to my house, and the company that IKEA partners with in this region for deliveries (XPO Logistics) missed 6 "confirmed" delivery windows throughout the span of 2 weeks. I ended up cancelling my IKEA order because apparently IKEA has no influence over the companies they outsource their deliveries to. XPO's customer service reps kept making up excuses and lying to me about when my couch would be delivered. IKEA's customer service reps seemed powerless to do anything even though this other company was ruining their reputation. Save yourself time and heartache by shopping somewhere else if you need something delivered. I know I will be taking my future business elsewhere
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Leigh D.

Yelp
I is for IKEA: IKEA has been a good go to over the years for a large variety of relatively inexpensive furniture and other home goods. The cashiers & other workers have always been friendly. Three interesting instances with the cafe: One time back in 2013, I was in job training for work. And we had work travel from PG to Montgomery County. I suggested we could stop at IKEA for lunch on the way to Montgomery. And while I enjoyed my Swedish meatballs with cranberries and mashed potatoes, we got lost trying to get out of this maze. My coworker got frustrated and was like we don't have time for this. We ended up asking for directions to get the fastest way out, and the worker was friendly letting us go through some random side door. I admitted to him afterward, yeah IKEA probably wasn't the best idea for lunch. One time in April 2016, I had gone to Maryland Day on the University of Maryland campus, and I thought 'when in Rome' while in College Park I would go to IKEA for the Swedish meatballs for dinner. Beforehand but after MD Day, I had talked to this chick I had interest in and mentioned that I was going to IKEA for dinner for the Swedish meatballs. She was like 'NO! Those Swedish meatballs are so bad for you!' While I agree they aren't healthy, I think she overreacted a bit. In February 2020, my girlfriend (now ex) & I were in there shopping for a few things, which was pleasant experience with the helpful & friendly staff there. I was hungry after a long time shopping & walking around the maze and once again got the Swedish meatballs. I think I was more hungry than she was as she didn't eat and also the Swedish meatballs contain pork, and she was strictly Kosher (although there were other options), but she just wasn't that hungry and was fine with eating something after we got home. I remember that the prices had gone up significantly, but still relatively inexpensive, but I remember back in 2013 or '16, the food was dirt cheap! I've also have gotten the hot dogs & ice cream there, which are still cheap. A hot dog there is like 75 cents or something crazy low. I'm sure the prices are higher now, but still a bargain.

Richon N.

Yelp
I have been in this IKEA twice - the very first time was the worst service I have experience anywhere - first you ask people for directions and its like you are inconveniencing them and they assume you have been there before - one person just told me to follow the arrows on the floor. OF course whatever I bought had to be returned - this was the straw - I get to the return space and I am standing there clearly ready to return a very large item - and the two individuals didn't acknowledge me or anything - when one of them was ready to call a person they then acknowledge that I need to sign in to be seen I was standing there for at least 10 minutes - the kiosk to sign in is not in the same area and I didn't know I had to sign in. I AM NOT GOING BACK TO THAT STORE and when I am done with this purchase from IKEA I am also DONE WITH IKEA. It is obvious that my purchase isn't needed or wanted.
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Matt K.

Yelp
I love IKEA Not only do I personally enjoy assembling their furniture, but also I could just walk around their store all day Also always very easy and intuitive to assemble - their furniture are like adult legos So many affordable pieces of furniture and ones with interesting designs. Honestly very fun for me even if I don't really need to buy bath towel hooks or a polka dot futon.
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Felix A.

Yelp
Throwback to 2020, IKEA's delivery had my mouth opened, customer service did not reply to emails, did not pick up calls, and so our complaints weren't through, but here are your pics.
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John K.

Yelp
This is my favorite IKEA close to where I live. I like it because it's easy to access and the parking is very open and not confusing like the one in Virginia. I used to be a huge fan of IKEA but more recently, I've been very careful about what I buy there because of how poor the quality is and it is what is to be expected for such low cost. There was a time everything I had was IKEA and now I've slowly weeded out most of the furniture because the pieces rarely survive a move. I now patronize thrift stores more for furniture that is higher quality. This visit we got a hodge podge of times from plants to kitchen utensils to linens to curtains, etc. Awesome that huge solar farm is now over the parking lot. I didn't drive our electric car because it was too small for the stuff that we were going to buy. Cafe was open and all the eating areas were spread out. Lots of vegetarian options was great, especially two kinds of "meat" balls. However, the food was bland.

Tony S.

Yelp
Assembling an IKEA table, a part broke. OK, I understand that IKEA is very supportive with many spare parts in the store. But my part was not one of them. So it turns out that I have to wait 10-14 business days -- almost a month -- to receive the replacement part. Now, I understand that breaking the part is my fault, and I appreciate IKEA's making the replacement available. But I needed this piece more quickly. I was willing to pay express shipping; after all, I take responsibility. But that is not an option. I don't feel the risk of having partly-assembled furniture laying around for almost a month is worth any advantage IKEA provides. If you are willing to take the risk, find.
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Nancy L.

Yelp
I have to say, I'm extremely impressed with Ikea's COVID protocol. Not surprising though. My boyfriend and I went on a Saturday a little before 4 pm on what felt like the hottest day of the summer so far. One girl literally said out loud in the parking lot that she felt like she was on the equator because it was so hot. I totally agreed with her. We noticed there was a line outside and contemplated turning around but saw a bunch of people with blue and yellow umbrellas and thought, maybe it won't be that bad. To our surprise, it wasn't! We walked towards the front door and saw that there was one employee who was sanitizing umbrellas to hand out to anyone who needed one. She handed us one and even thanked us! As we approached the start for the line, which looked like one of those metal barred lines at an amusement park, another employee stood there with ice buckets full of cold bottles of water. She was also super friendly. I don't think I would be if I was told to stand out in the sun on the hottest day. The line moved extremely quick and there were 6 ft markers to ensure social distancing. There weren't too many people in line but my boyfriend suggested that they set it up this way to avoid everyone entering all at once. Within 10-15 minutes, we were at the front door and could feel the AC blasting. We closed our umbrellas and handed them to another friendly employee at the entrance. She put them into a cart and waited for the group in front of us to move further before allowing us into the building. She also makes sure that every adult is wearing a mask. The showroom was not as crowded as it usually is on the weekends but there were still quite a bit of people. I think most people tried to keep their distance, and be respectful but a few clusters formed here and there. There were plenty of hand sanitizer and wipe stations at each section of the showrooms. Every computer station also had hand sanitizer and wipes. Of course, all employees wore masks. They are prepped. By the way, no longer provide pencils and paper tape measures. I was sad that the cafeteria was closed to the public but I understand why. Their cafeteria is designed to be mostly self serve, the size of the seating area and the amount of people entering would make it difficult to sanitize safely and efficiently. It would also be difficult to control the amount of people that enter. No worries! Downstairs in the marketplace, you can purchase a lot of their popular dishes, frozen. We picked up their infamous Swedish meatballs, mash potatoes, and lingonberry sauce. They were really easy to make and tasted just as good as they do in the cafeteria. If you're worried about going to Ikea to see how that shelving unit you've been eyeing online looks in real life, I encourage you to do so. I, myself, felt pretty safe. A weekday trip is probably a little better, if you're able to go.
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Jianmng S.

Yelp
Ikea has a lot of interesting homewares, however, the staff (though not all) are poorly trained, very unprofessional, and sometimes unexpectedly rude. We were in their wardrobe department and had configured a wardrobe set for $2000 but they gave us a completely wrong order and we got confused before paying at the cashier and went back to the wardrobe department to double check. They just said lightly it was a wrong order but no apology at all. They didn't give us clear instructions for shipping items, picking up items and out of stock items, making us going back and forth multiple times, and they gave the wrong answer every time! A large number of IKEA employees appear ignorant, careless and incompetent, and the business is doomed to decline.