IKEA

The shopping gets very confusing like a labyrinth. It’s like a long chain where you can’t take a short cut and in order to reach a point you have to go through excessive paths. The food court is nice and has good deals. They regularly restock all the food so it’s kept fresh. The staff were very helpful. All furniture seemed to be organised and in stock while I was shopping.

Products with warranties broke, blamed it on me, and even blocked deliveries to my address. I would give them negative stars if I could. I ordered a set of PAX that I installed according to instructions. I followed the instructions and put it altogether then later noticed that one of the shelves started cracking for no reason, doors never align although I tried all alignment possibilities that took a few hours, one of the drawers broke, and so on. I sent them an email with all details and photos only for them to tell me they reject any replacement or refund. A few weeks later I thought I’d give a shot to another product and let go of the bad experience. The order showed delivery to my address before I signed in. After signing in, it showed that delivery options are NOT available ONLY TO MY NEIGHBOURHOOD (I tried all 22 districts). Not only will IKEA gas light you for the defective products, they will also bully you in other ways

I have been shopping at IKEA for 20 years without any issues with customer service until my recent visit to IKEA Vienna Nord. We wanted to return some items, but the line was quite long. Although there were 6 windows available, only one was staffed. The other employees were chatting. When we politely asked if more windows could be opened, we were rudely dismissed. We decided to take a picture to document the situation for our review. At that point, three women started to scream at us and harassed us, so we deleted the picture to avoid further conflict. While we were still waiting in line, two more men approached me in a very rude manner after my husband had stepped away. They tried to intimidate and harass me until my husband returned and politely asked them to stop. It was clear that while only one person was working, the rest of the employees had time to argue and scream but no time to assist customers.

They lock you in like an animal to force you through the labyrinth of shelves. They invested into a special gate to not let you exit immediately if you go in.

One of two IKEAs actually located in Vienna (other one is at Westbahnhof). Recently redesigned and reshaped. Looks wonderful. Staff is always nice and helpful when you need them. There is also big Ikea restaurant to take a break halfway through your shopping. Place is big and clean, well maintained. There is also large underground parking garage as well as even larger parking lot (both of them Ikea shares with its neighbour Obi).

IKEA is a place where you go to buy some specific stuff but you end up buying more than your intended stuff😂😂 in addition you also get good food. Complain for IKEA your chicken schnitzel portion has become very small and hence one star less.

Well, if you are already a fan of Swedish furniture, this place is ultimate. Other people who are still on the fence about this style of furniture may also find something if they are willing to invest time in it.

Excellent place to shop for cheap furniture. 99.9 percent I think are China made. Difficult to go around if you're English speaking only. I'll give 1.5 star to the food served in the cafeteria.

IKEA Nord is convenient, cheap, and... well... Swedish! If you've never been to an IKEA before, get out from under that rock, throw out all of your old furniture, and spend a day in this Swedish furniture mecca transforming your flat into a stylish marvel (some assembly required). If you live on this side of the city, IKEA Nord is easier to get to than the SCS one. I know the SCS one will be bigger once their renovations are done, but while the construction is ongoing, I like to shop at the Nord location as the departments aren't always shifting around. Pick up a hotdog or some Swedish meatballs while you're there and if you sign up for their IKEA Family club, you get free coffee and other benefits.

Just moved to Vienna from a furnished flat in Spain, so we were in need of things, things and more things. And what a great place to start than in Ikea? From entrance hall to garden they've got you covered on 2 MASSIVE floors. Guys beware: there is more stuff here than you can possibly look at! But if there is such a thing as a positive criticism it would be that there is soooo much to chose from. A great place to get anything you want for the home. Large, spacious and easily reached from the centre of Vienna. Take the U1 (red line) to Kagranerplatz station, exit right and take the 24A bus, it drops you outside Aldi and then its just over the road. Reasonably priced as per usual.

My second Ikea experience was in Wien !! My parents had just moved from South America to Austria, and were adjusting to having less space. While searching for functional furniture for the new digs, we decided to pay Ikea a visit and wow... solutions, solutions, solutions. We ended up picking up a nice living room set, and a bedroom set. No rack on the car ? No problem, everything is packed so it can be easily transported and they will also provide materials for a makeshift, yet secure rack on top of your car to carry your items. Ikea rocks !! in Vienna, in Paris, in Chicago, and in Miami !!!!

Vienna is one of the few cities that has two IKEA stores, and both are very good. My personal opinion is that this one is not as big as the other one but of course they still have all the same products, prices and service. I actually do my IKEA shopping at this one as it is closer to my home and easier for me to get the stuff home again. Therefore i am very happy to have the choice between the two of them.

Cheap furniture. Easy layout (complete with arrows to lead you around the show room). Clean environment. Swedish meatballs. And has AC (which is really nice for the summer!) me and the hubs found a bunch of stuff that would meet our needs at our new flat for pretty inexpensively. Definitely highly recommend, but make sure you have the time for it. There's a lot to see. Also. To get here take U1 to Kagraner Platz, and as you walk out of the U1 look for the 24A bus. It will take you right to IKEA (also recommend using the Qando app, it will help guide you there.) Happy shopping!

I absolutely love IKEA. There is always something cool to buy for my house. Bit overcrowded on Saturdays, but that only confirms that everybody loves IKEA. The IKEA FAMILY card can store your bills so whenever you want to return unused items you don't have to worry about finding original receipt. It's all stored on your card.

Horrible delivery service. Definitely the worst delivery experience I have ever had. Had to wait 8 weeks for my order to arrive. Each week I was notified by text that "unfortunately" my shipment was delayed another week. Unacceptable. And in the end, items were missing because they became "no longer available to ship". If you must shop here, go to the store in person, never order online, unless you want to wait 2 months. When I called customer service they did nothing to expedite the process.

Classic ikea as any where. Go with excitement, eat meat balls, get more than you planned and regret when leaving. The bus trip from kagran and ikea very packed.

It's an IKEA which is to say pretty standard style and range. Sometimes it takes a while to find someone to help but once done, they are friendly and try to help. Cheap hotdogs at the stand outside.

yeah, you can always, always find something at IKEA, even if you only need ONE thing you gonna come out with bags full of things ;) the restaurant, yeah, its ok, but often the food can be really dry and also cold :( but the meatballs are always a treat, not as good as homemade ones of course but still pretty decent