Jeffrey B.
Yelp
We made the reservations weeks in advance when we planned our trip to Rome based on a recommendation from my alumni message board. We arrived at 9p on time and were seated at a nice table. The restaurant has very nice ambiance and we were excited to have a great dinner. Our first issue were insects. It has rained that day in Rome, and that, combined with lighting near the entrance attracted a swarm of gnats and flies at our inside corner table. Not one or two, but dozens. We figured it was a anomaly of a rare rainy day in Rome, so we toughed through. The next issue was a dirty wine glass. When we poured our wine, one in our party recoiled at the acrid bouquet. The other three thought it was great, so I smelled his, and it was obvious the wine glass had not been washed and smelled horrible. I politely asked for another wine glass, and the new one was clean. No comment, apology, or kiss-my-ass from the waiter. We ordered appetizers and entrees. One of the appetizers was delivered without the other. We ate it, and about 20 minutes later, the other appetizer was delivered along with one entree. 20 minutes later another appetizer was delivered. 20 minutes later, the last entree still hasn't showed up, so I ordered another bottle of wine and asked if they could provide a progress update on the last entree. It finally was delivered about 10 minutes later. It was Carbonara and the pasta was extremely undercooked and inedible. The waitress came back to tell us the wine we ordered was out and was completely unconcerned about the food staging or inedible meal. To be fair, the other three dishes were ok. But, the experience as a whole was a complete fail.