Selena Park
Google
I visited this restaurant to celebrate my mom’s birthday. While I didn’t have a reservation, I called in and ended up on the waitlist. About two hours later, a bar seat opened up. We were excited to try their menu for their 44th anniversary.
First off, the host team was amazing. They were warm, welcoming, and helpful. Their professionalism set a positive tone for the evening. We got the $44 four-course menu and added a few supplements: the Polpettine Crisp Wagyu Meatballs (+7) was excellent and definitely worth trying, while the Lobster + Saffron Spaghetti (+18) was underwhelming. The dish lacked much flavour, and the lobster meat didn’t quite stand out. The Grilled Octopus + Pork Jowl (+12) was enjoyable, though the octopus portion was quite small. The pork jowl had an interesting flavour, almost like a refined version of spam. For dessert, the Torta di Ricotta was on the sweeter side for my taste, but the Tiramisu was delicious.
Overall, the food met our expectations and showcased great quality and creativity. However, the service really fell short. After being seated, we waited over 10 minutes without even being acknowledged, despite at least 4-5 people behind the bar. One passed by a couple of times and we made eye contact and I tried to call them over but was ignored. They began polishing glasses while we were clearly ready to order. I completely understand it being a busy night and we were at the bar, but as someone who also works in hospitality, I believe a simple acknowledgment goes a long way.
That said, one of the bartenders did stand out with a smile, which we appreciated. He kept the service from falling apart. Still, the overall service felt lacklustre, which is a shame given how good the food is. Table service seemed more attentive, so perhaps the bar team could use some additional training to match that standard. Hopefully with a bit more attentiveness behind the bar, the experience could truly live up to the food.