John S.
Yelp
Follow up to my review: The management of this restaurant chain decided to write me privately, and double down by misquoting the law, and condescendingly tell me I'd be happier and more comfortable at a table...Thank you for telling me where I'm more comfortable!!!
Once again, as I stated in my review, I have no right to complain if they have a policy, that's perfectly ok, but they have chosen to "educate me". Thanks but no thanks. I don't need a made up civics lesson from the manager of a restaurant chain. After 35 years of patronage, we were happily and legally served at the counter of a competitor's restaurant. This is just bad business policy. Below is the actual law that they "quoted"
THANKS BUT NO THANKS
"In California, the law that allows minors to eat at a restaurant bar where food is served is found in the California Business and Professions Code, specifically Section 25665. This section permits minors to enter and remain in certain areas of establishments that serve alcohol, as long as they are accompanied by a parent or guardian and the establishment primarily serves food."
Here is their response, actually misquoting the same law
"Thanks for your feedback, and accept my apologies for any inconvenience we may have caused you but just wanted to mention that California law is very strict and and only a person that can prove to be 21 year can seat at bar (Section 25665 of the California Alcoholic Beverage)Our manager was happy to accommodate you at any table of our restaurant, including the area behind the bar where we also serve food ( even though we do not serve breakfast or brunch for quite a while now) and families seat all the time and it will have been more comfortable and more spacious too
Again sorry for your disappointment but rest assured that we try our best to accommodate our guests requests but also want to follow law and regulations properly
hope you will visit us again soon and looking forward to meet you in person and make sure your experience will be great
grazie