Jim S.
Google
A friend and I visited Il Forno Trattoria last Saturday. After we left, my friend realised she had lost her grandmother's ring, of great sentimental value. We telephoned the restaurant even though it had already closed for the night, and the team immediately invited us back to search.
When we arrived, the staff were cleaning up but had already started to look for the ring and helped us look through the restrooms and, kitchen. At least three or four employees actively helped, including providing gloves and helping us go through the trash to ensure it was lost in a restroom trash can. It was clear that everyone was genuinely concerned and willing to do whatever they could. Although the ring was not found, their professionalism, empathy, and willingness to stay late and actively help without question have left a lasting impression.
I mustn’t forget the meal itself had been excellent: well‑prepared dishes, attentive yet unobtrusive service, and a well‑chosen wine list.
Taken together with the staff’s extraordinary support, the experience showed Il Forno Trattoria at its best.
It is the epitome of excellent service. Whether you are looking for quality Italian cuisine or a restaurant where the team truly cares about its guests, I cannot recommend Il Forno Trattoria highly enough.