Brad A.
Yelp
First, let me say that overall the ambiance, including the generally good-humored servers, truly is wonderful. My wife and I now live in Rome but have eaten in many fine restaurants in the United States (including my favorite, The Herbfarm near Seattle) and around the world and the general atmosphere of Il Pagliaccio is certainly worthy of that company.
However, the food (while very expensive) is - simply - bland. The menu descriptions sound intriguing, but for whatever reason the flavors don't "pop" or stand out in any way.
For example, for starters we had a dish of foie gras, amberjack and peanuts (E40) in which neither the fish nor the foie gras distinguished itself - the peanuts might as well have been missing entirely. We also had the calamari, artichokes and tomato dish (E35), in which each of the individual elements was just fine but the combination did not elevate any of them. For primi we had the mozzarella gnocchi, snails and bitter herbs (E35): again, the combination provided no benefits and the gnocchi were mushy instead of fluffy. We had also the guinea fowl ravioli in pumpkin broth (E35) - essentially deconstructed ravioli with no detectable flavor from the guinea fowl, sitting in almost flavorless lukewarm liquid (tasting strongly of chicken broth).
You get the picture. Look, we really wanted to like the place partly because is is nearby, and I understand that restaurants can have off nights, but for the prices charged the food provided just is not interesting or flavorful enough.
Finally, as I mentioned, we really like the service staff but they were clearly trained in a genteel form of upselling - genteel but nonetheless pressuring, both on the food and the wine side. The wine list has a handful of bottles under E100, but many more at multiples of that. When I selected an albarinho (which has been very popular in the US for several years now) which cost "only" E40, the sommelier rather pointedly asked if I was "familiar" with the wine before agreeing to serve it. (The wine was excellent, by the way, and the best thing about the meal - the sommelier decanted the wine so I don't recall the maker.)
In short, we enjoyed being at the restaurant on a winter night, but the food was only adequate and not worth the cost of the experience.