Juicetice F.
Yelp
We had a rat run through the restaurant while we were eating in February, and the employees did not care at all.
I am a local and I have been to this restaurant over the years and loved it, as it has always been a locals favorite.
The original owners sold the business about a year ago and we thought we would have the same experience we have always had when dining there.
The host was pretty rude to everyone that walked in - we had a 45 minute wait and observed her behavior over that time.
The service was really slow, but ok with us. It was busy so we assumed they were understaffed. Other patrons in the restaurant were quite upset by this and you could tell they were not pleased.
The food tasted fine, and they were giving out large portions of cake for dessert - likely in response to the slow service.
Before we get the cake (and the check) we saw a large rat run out of the kitchen, into the dining area, over and up the wall that divides the entry from the dining area, down a beam, and then and back behind the bar.
The bartender, host, and waiter saw it. All of us in the restaurant saw it. guests watched that rat run with disgust and concern.
Now again, I live in the area and rats are not an "uncommon" problem to have. We all get them once in a while....
But when we DO get the stray rodent that makes it's way inside - whether in our house, our workplaces, or our garages - we instantly react. Usually we are grossed out, immediately try to get it out, and double check that there wasn't an opening that they could have made their way through.
Here however, the employees has absolutely no reaction. The rat went behind the bar where the bartender was and he kept working as usual, even after seeing it. The host looked at the waiter she was speaking to and actually sat down at the bar, completely ignoring the situation. One of the servers looked behind the bar and went back to work.
A family that saw it got up to look behind the bar to see if they could find it, and pointed it out to the staff incase they did not see it. Again, no reaction.
We were so grossed out by that that we left immediately after paying and could not have been paid to touch that cake.
The lack of reaction from the staff told us much more than the owners, or employees ever could; it's a common occurance in the restaurant and they simply do not care.
We contacted the Monterey County Health Department on this matter the very next day. At our last check of the website, the county has not yet inspected the restaurant. We wanted to share our story so visitors can be informed on the conditions of where they are eating, as this is a major health code violation.