Jennifer B.
Yelp
YELP 100 CHALLENGE 2018 - 44/100.
I came through for back-to-back basketball games recently and immediately noticed the overhaul on this place. I could have sworn this used to be Draft Kings Fantasy Sports Bar, but nevertheless, it's cool because it's located close to my assigned seat.
The game had already begun, so there really wasn't a crowd. Near the front door was a line for staff only, so Bestie and went straight to the bar. Bartender came to us soon shortly, so we put in an order for grub and food. She told us we had to go to the "staff only" line if we were to order food as she was only taking orders for drinks.
So, off we went to said line. This is where we sorta got confused because there was no one manning the POS systems and there were at least a couple of people ahead of us.
Then a staff member popped out of nowhere and took orders. We went ahead and gave ours on our turn (A beer, a soda, tater tots and sliders.) We were then directed to have a seat across the way to wait for our orders.
That was a bit unusual since it was practically on the other end of the bar.
So, we waited... and waited... and waited...
A little over 5 minutes and no hint of whether our order was ready or not.
After a couple more minutes, I decided to look across the way to their food counter. Low and behold, there was our completed order sitting there.
We were upset that no one had enough sense to let us know it was ready. So, we got up to pick up our goodies and headed to our seats.
I then realized there was no staff there to verify the order belonged to us. (Well. There was NO staff, period.) This tells me anybody from wherever could have easily walked in and take it!
I didn't like that thought at all.
Can't really comment on the beer and the soda. They are what they are. The tots were pretty good, but, as things go at Staples, pricey. The sliders? Dry. And COLD. What else was there to expect; the entire order most likely sat on that cool counter longer than it had to.
If they're already this bad without a crowd, I don't even want to imagine how they are with it.
I know they're new, so I understand they're still l working out a lot of kinks. The experience, however, was enough to deter me for a second stop the next day.
A return visit? Possible, but not anytime soon...