Imperfect Foods
Grocery delivery service · Industry ·

Imperfect Foods

Grocery delivery service · Industry ·

Sells imperfect produce, pantry items, eggs & dairy, delivers

food waste reduction
ugly produce
subscription box
delivery issues
customer service
produce variety
grocery delivery
upcycled food
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null
Imperfect Foods by null

Information

347 Cheryl Ln, Walnut, CA 91789 Get directions

Wheelchair accessible parking lot

Information

Static Map

347 Cheryl Ln, Walnut, CA 91789 Get directions

+1 510 595 6683
imperfectfoods.com
@imperfectfoods
𝕏
@imperfect_foods

Features

•Wheelchair accessible parking lot

Last updated

Jan 10, 2026

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@eater
391,688 Postcards · 10,991 Cities

The City of San Jose is Being Sued Over a Proposed Whole Foods | Eater SF

"The Bayview facility of Imperfect Foods will close by mid-September as the company blames “shifting market dynamics,” plans to consolidate production in Los Angeles, and says it will offer severance and relocation opportunities to its warehouse employees at 1616 Donner Avenue." - Paolo Bicchieri

https://sf.eater.com/2022/8/1/23287360/san-jose-lawsuit-whole-foods-development
Imperfect Foods
@eater
391,688 Postcards · 10,991 Cities

How Joe’s Ice Cream Shop Got Caught Up in San Francisco’s ‘Copaganda’ Conversation | Eater SF

"I report that San Francisco–based Imperfect Foods, the online grocer that delivers “ugly” produce, is bringing its Food Waste Week to Mission Bay’s Spark Social May 16–22, where coordinators will offer a waste-less menu across Spark Social businesses with the goal of reusing 1,000 pounds of food waste and will host panels, demos, and classes featuring local farmers and food waste activists." - Paolo Bicchieri

https://sf.eater.com/2022/5/10/23065402/san-francisco-copaganda-joes-ice-cream
Imperfect Foods
@eater
391,688 Postcards · 10,991 Cities

These Bay Area Food Producers Insist Upcycling Isn’t a Fad | Eater SF

"I note that Imperfect Foods, the grocery delivery company launched in San Francisco, is a member of the Upcycled Food Association and reports having saved 145,823,731 pounds of food by the company’s count." - Paolo Bicchieri

https://sf.eater.com/2022/4/26/23041578/bay-area-upcycling-food-trend
Imperfect Foods
@eater
391,688 Postcards · 10,991 Cities

As Silicon Valley Turns Food Waste Into Profits, Small Farms Suffer | Eater

"Started by Ben Simon as a mission-driven startup, this company buys off-sized, misshapen, and slightly damaged fruits and vegetables and sells them in subscription boxes at roughly 30 percent below typical grocery prices. It scaled rapidly from a warehouse in Emeryville to a national business spanning multiple cities and commanding significant venture funding and a valuation in the hundreds of millions, while operating as a public benefit corporation that emphasizes a double bottom line. The model has appealed to consumers seeking to reduce food waste and save money, but has drawn criticism from food-justice advocates who argue the approach captures rather than creates value, may pull customers away from traditional CSAs and small farms, and risks reinforcing industrial overproduction by addressing waste at the end of the supply chain rather than at the point of production." - Stephen Satterfield

https://www.eater.com/2018/10/5/17937776/imperfect-produce-food-waste-startup-farms-csa
Imperfect Foods
@eater
391,688 Postcards · 10,991 Cities

Asian Barbecue Restaurant Loro Is Now Smoking Up Baby Back Pork Ribs | Eater Austin

"A California-based company, Imperfect Produce is expanding into Austin as a produce delivery service focused on “ugly” fruits and vegetables; I learned it will begin delivering boxes of blemished produce to Austin customers in weekly or bi-weekly shipments starting Monday, October 8." - Nadia Chaudhury

https://austin.eater.com/2018/10/1/17923536/loro-ribs-asian-barbecue-imperfect-produce-austin-fruit-vegetable-delivery-service
Imperfect Foods

Steve T.

Google
Their delivery driver walked far into my property to the side of my house and dumped two heavy bags with used liquid cold packs into my trash. I’m not even a customer. He came from his imperfect foods truck across the street then drove off immediately.

Amelia N.

Google
Before this was part of the Misfits Market company, it was amazing. Great products, great prices, and care with their deliveries. Now, the savings are eroding, the quality of products is down and the boxes are often destroyed when they arrive. I’ve been loyal enough to see them through three deliveries where we salvaged maybe 10% of items after shipping damage. We had a box that was so damaged that Fed ex wouldn’t deliver it when it arrived at their depot. But customer support is so disconnected from the customer experience that I’m leaving and cancelling my subscriptions. The delivery we just received - which we were relying on for Thanksgiving week: two containers of milk were broken, contents soaking everything, and all of the eggs were smashed. Fruit was split open, even the carrots (which are pretty hearty) were cracked because of mishandling in delivery. I offered pictures, and customer support offered me…a $10 credit. And this is the usual pattern. We are out a hundred dollars a box, and they take no responsibility. I’ve finally had it. My loyalty has been met with cold, corporate, profit-driven response. No humanity left in this brand, guys. After this merger? There is none at all. And it basically comes down to the fact that they don’t care if I spent $100 and now need to spend it again in a local market. Might as well just shop local to begin with, so that is what I’m doing.

pinar A.

Google
I think I've been with imperfect Foods since their Inception. One of the reasons I love imperfect Foods is they have a wide variety of things I would normally not try at the grocery store. It's widen my view of food and has helped me think about food waste. The selection has helped me transition into more plant-based foods. The company hires people that are so kind and have great customer service skills. When there is a problem with an order, the customer service people are Johnny on the spot help resolve any issues. Although I don't buy a lot of produce from them, there are items that I buy all the time because the price is good, and it supports the community.

Shannon B.

Google
I've been an Imperfect customer for over 3 years and have always been impressed with their seasonal produce and variety of grocery staples. Their "new & fresh" items also help nudge me be a more adventurous cook and branch out from my 'go-to' meals.

Sarah R.

Google
I live in Seattle and sad that I have to drop Imperfect from 5 to 2 stars. When I enrolled two years ago it was great but the last year and half has come with errors in almost every box and I am now cancelling deliveries for the next 6 months before I give them one more shot to see if they change their reliability standards. Instead of seeing real concern and changes all I get are automated courtesies and a refund but I should not have to micro manage the inventory and refund process for 6 out of 10 orders. This experience has been best described by another review from Christianne, which I will copy here: "I really wanted to support this company and their mission, but every week it gets harder. Every week I have to take inventory of what’s included in my box because every week there are missing items that if I don’t send a message I will be charged. I don’t have the double charges others have experienced but I do have the following issues regularly- * missing items and still charged * incredibly poor packing, milk container on top of bread, eggs, cilantro at bottom of the box, broken eggs, grape tomatoes all over box, etc. * delivered boxes placed in many different areas - twice we couldn’t find them due to being placed on driveway behind car or at neighbors house. * incorrect items sent. * occasionally soft and badly bruised veggies and fruit. Today our box was delivered and once I saw it was only one when usually we have two I knew something was up. All our veggies and fruit was missing, a complete box not delivered!! This is the day before Thanksgiving where we were counting on many of these items for our dinner. Now we need to try and get those items at the store on Thanksgiving day. Every week is turning into a gamble. We’ve been so loyal and patient but I just don’t see the promises of improvement. The biggest issues seem to be packing, order fulfillment, and delivery. Our interactions with the CSR have been pleasant and responsive but still no improvements. It actually seems to be getting worse. I like the products but sadly if things don’t get better soon I will have to leave. It must get old for IF to apologize daily...turn it around guys!!" --------- (original review, two years ago 5 stars) Love this service, love what you're doing- most of all I love that you take back the boxes!!! Prices are competitive and the offerings are wonderful and plenty (produce as well as non-produce). Also appreciate the flexibility for skipping orders when necessary and the fact that there's no membership dues/fees or required minimal order. Been a customer for about a year now and will continue to buy for some time. Highly recommend!

P. B.

Google
If I could have rated Imperfect Foods as a zero I would have. Disorganized, unable to meet deadlines and no intercommunication network structure within the Company. Some Customer Service agents were exceptional but mired in an ineffective system...some rude. Orginal delivery supposed to be the 9th, pushed back by IF to the 11th, then told I would have to reorder on Friday for a 23rd delivery...ultimately received a surprise inadequately packaged rotting, stinking (bruised & battered contents inside) package on the 15th that shipped on the 13th. Asked for a full refund along with dissolving my subscription with this Company. Great concept....terrible execution of business processes.

J

Google
Absolutely love this box! It’s so crazy that stores won’t accept certain foods cause they’re too small or “ugly”. This has been so convenient for me being alone and not wasting food! Sometimes I over shop when I go to the stores. I get exactly what I need with this subscription box! So Fun to have random items they choose or adjust to my liking.

Katie B.

Google
I’ve been using Imperfect Produce for several months now and I truly love it. I receive a Large box every other week containing a mix of fruits and veggies. I never opt to customize as I really enjoy the element of surprise. It makes cooking extra fun as it enables culinary creativity in free-styling meals. The staff that I’ve engaged with are all very polite and professional. Overall, I’ve had a great experience and fully endorse this company. #cookingugly